Sullivan's Truck, Auto & Collision
Your hometown garage since 1985. Serving our community for over 40 years. Advanced technology with old fashioned service. At Sullivan's We Go That Extra Mile To Make You Smile! Stop on by and say HI, you'll be glad you did!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
After I picked it up, I had to take it back because it was not completed. Could not turn right without rubbing of tire to fender well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I’ve never had my car repaired so I have nothing to compare to, but i just felt that it took too long and they never let me know what was happening unless i called them. The work they did was great, though. If someone asked me i would tell them that the only problem i had was communication.
Repair Quality - 4.0/5.0 -
I think the job they did on my car was amazing. You would never know the car had been hit from behind. Plus they offer a lifetime guarantee. The only problem was how long it took to get the job done. I understand the problem with getting parts so I don’t put all the blame in them, but it did seem to take a while.
Customer Service - 4.5/5.0 -
I had no problem with the customer service. They seemed available and ready to respond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the quality of the work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was outstanding.
Customer Service - 5.0/5.0 -
The customer service was outstanding. Andrew answered every single question we had in a timely manner throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Poor communication from Ryan regarding when the repair would be complete. Multiple delays occurred (at least 3 times) where I did not find out about the delay until I called Sullivan's on the day the repairs were supposed to have been finished. I would have expected someone to contact me at least 1 day ahead of time to tell me it would not be ready by the date which Ryan had provided to me.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I’m not sure of other body shops.
Repair Quality - 2.5/5.0 -
I’ve left a message re: 2 issues that need to be addressed. Rear bumper adjustment and sensors needing adjustment. Ryan has yet to confirm my availability of the appointment time.
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The car was repaired like new within the cost estimate and ina timely manner
Customer Service - 3.5/5.0 -
It was difficult to contact the service representative at times to determine the car repair would be completed
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I have recommended Sullivan's to friends and neighbors.
Repair Quality - 4.5/5.0 -
Sullivan's does a great job. Very friendly people to work with.
Customer Service - 4.5/5.0 -
Great people to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Courteous, professional service. Very happy with the results. Would highly recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Very bad customer communications. Left several messages and emails every day never got a call back. Had to personally show up in the shop to get an update on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient handling claim issues, repairs look good as new. Thanks
Customer Service - 4.5/5.0 -
Car wasn’t actually ready on day after I got message that it was.
Returned Clean
My Experience - 5.0/5.0 -
See you next time!