Sullivan's Truck, Auto & Collision

4.9 (649reviews)
98%
22500 Loop 494,  Kingwood,  TX  77339

Your hometown garage since 1985. Serving our community for over 40 years. Advanced technology with old fashioned service. At Sullivan's We Go That Extra Mile To Make You Smile! Stop on by and say HI, you'll be glad you did!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (649)

Likely to Recommend

Repair Quality

Everyone communicated well, and the work on the truck looks fantastic. Everything works great and they pointed some issues I need to address in the near future, without pressuring me to add that on to our repair.

Customer Service

Communication was great, and no pressure for additional work.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will never recommend Sullivans to anyone!

Repair Quality

The paint job is ok, but the bumper is crooked, I need for Sullivans to look at it, I’m at hospital with my son today but as soon as I can , I’m taking it in

Customer Service

Like I said, the paint job is ok, but the bumper is not on correctly

Returned Clean

My Experience

Are not standing behind work

Likely to Recommend

Company know for quality work in the past but no longer. Will not be a returning customer

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had difficult time getting call backs from Ryan

Customer Service

Returned Clean

Likely to Recommend

Sullivans has good work for a long time in our community.

Repair Quality

Sullivans worked through all of the insurance issues, performed the repairs in the time frame expected, and with high quality workmanship.

Customer Service

Returned Clean

My Experience

Tim is an awesome agent for Sullivan's and I appreciate his customer service. He made sure that my car was fixed to my standards.

My Experience

My Experience

My Experience

The quality of the work was amazing and the service personnel were knowledgeable and easy to talk to

My Experience

Liked that I was keep in what was going on with the work done to my vehicle on a couple day basis via text. Great customer service when came in to drop vehicle off with estimate.

My Experience

Great service and great people... Cass excellent... Will recommend and will use you again for all my repair needs

My Experience

Great repair and quality work

My Experience

Initial repair work on back quarter panel was not good quality work. It was done messily and looked as if the person who did the work just did not care to take the time to make it look nice. The paint job was nicely done though. It was made right, though, after I pointed it out. Also, the communication is not very good. No one called me to keep me updated. I just received text updates, which I was told were just automated anyway. Not very personal customer service. When I came to pick up my car after all repair work was done, no one even bothered to do a walk around with me to make sure I was satisfied or that everything was done properly. Another example of poor customer service. You do not feel as if your business is appreciated.

My Experience

I appreciated them standing by an repair job.