Superior Auto Body,Inc.

4.9 (1,146reviews)
97%
758 Md Rt 3 North,  Gambrills,  MD  21054

In operation 21 years.

Collision repair on all vehicles, all techs are I Car Certified & ASE Certified.Also have a full mechanical facility on site with 4 ASE certified Techs. All collision repairs are life time warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,146)

Customers say
Overall Customer Satisfaction
Customers consistently praise Superior Auto Body for exceptional service quality, professionalism, and outstanding repair work. Many highlight the friendly, knowledgeable, and courteous staff who make the repair process smooth and stress-free. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timely communication through texts and phone calls is frequently commended, with customers appreciating regular status updates throughout the repair process. Several customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays in repair timelines, minor finish quality concerns, and one instance of poor communication regarding part selection - all noted directly from customer comments.
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"Customer service was excellent and the body work on my vehicle is outstanding!"
"Staff was pleasant and very knowledgeable and their work was excellent. Very satisfied"
"The staff were efficient, courteous and helpful. The workmanship was perfect. The car looked as if it were coming from a showroom. If I need any body work in the future, it will be ..." Read more
"The quality of the finish work was subpar. I now have to bring my vehicle back to Superior Auto ..." Read more
"... didnt have to think twice about the care of my car or the quality of service. Very pleased with the Superior team. I will be back the next time I need auto body work ..." Read more
"My car was ready early and looks beautiful! I received excellent service from Superior Auto Body."
"Took a week longer than original long estimate. Very good communication about it though and excellent ..." Read more
"Superior was phenomenal with my repair - they were quick with the estimate and coordinating with insurance, ordering parts, and the actual repair. From start ..." Read more
"Work quality was good, satisfied with the work but it took longer than expected to be completed"
"... Superior Auto Body for the amazing customer service, timely text updates and detailed information on all the work completed. You all did a phenomenal job! Thank you!" Read more
"... whole process for repairs at Superior went smoothly. I was updated almost daily on the status. All the team members were friendly and professional. Would definitely use Superior again ..." Read more
"Took a week longer than original long estimate. Very good communication about it though and excellent work"
"Poor communication! Used new part instead of searching for an old part to much the 10 year old part."
"The job was completed in a timely manner. You kept me informed often on progress and projected completion date. Text and phone messages much appreciated. Thanks ..." Read more

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Front desk staff very friendly. Thanks Bobby! And Greg was very easy to deal with.

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You guys were awesome

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Great customer service and "Superior" auto body work!

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Returned Clean

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Poor communication! Used new part instead of searching for an old part to much the 10 year old part.

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Not only was my job done extremely well, communication was thorough and timely.

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Great communication and everyone I dealt with was friendly and knowledgeable.

Returned Clean

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Always use Superior... They do a great job .

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Job done quickly and looks good

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Friendly and courteous

Returned Clean

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Superior held up to their reputation

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So far so good! During the repair the staff and mechanics were responsive to my questions/concerns and kept me informed of the progress of the repairs.

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See previous comments

Returned Clean

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