Superior Collision Center Inc

4.9 (151reviews)
97%
10458 Colonel Ct,  Manassas,  VA  20110
See Photos

In operation 23 years.

Superior Collision Center is a locally owned, I-CAR Gold Class recognized collision center that has been in business since 2003. Our goal is to provide high quality repairs to all our customer and ensure we provide a high level of communication throughout the repair process. We are an FCA Certified Collision Repair Facility, Hyundai Recognized Collision Repair Center, Nissan Certified Collision Center, GM Certified Collision Center, Infiniti Certified Collision Center, and Kia Certified Collision Repair Center. We are a proud member of the GEICO ARX program, an Erie Direct Repair Facility and are also happy to work with any and all insurance estimates! Our team is ready to deliver a confident repair plan with safety as the highest priority. Our associates are fluent in English and Spanish. We provide free estimates and are happy to answer any questions you might have. Give us a call today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (151)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for professionalism, friendliness, and attentiveness from the initial estimate through final delivery. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including clearer end-of-process communication, color-match accuracy, and follow-through on promised trim replacements. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... so much easier to manage. When I got my car back, the quality of the work exceeded my expectations. It looked fantastic, and I could tell they took ..." Read more
"... and explanations of any delays. Most importantly the car looked new. The repairs were perfect. I highly recommend Superior." Read more
"Only took a week to fix everything. All dents and scratches were fixed and the car looks new again. Great place and great service"
"Car painted different colors from the original car color devaluing the car value"
"I got a scratched up trim peice over my fender and a plastic tub that doesnt match the other 3 . I went out of my way to come back here and it will ..." Read more
"My car was ready 2 days early!"
"Always notified daily of the work being done in the vehicle was definitely done days early. Great work."
"Only took a week to fix everything. All dents and scratches were fixed and the car looks ..." Read more
"The car was ready a day before the day they said it would be ready"
"Repairs seemed to take an inordinate amount of time."
"The staff, communication, and work were amazing"
"I appreciated being kept informed through text messages every step of the way. The communication made the whole process very smooth"
"Superior communication and updates from superior people! Right from the start the communication process started. ..." Read more
"... care of and returned to me in the best condition. The communication I received was timely and informative. I will be returning for future collision repair ..." Read more
"Wish communication at the end was clearer. We were told an estimate of one date for pick up ..." Read more

My Experience

Car looks brand new

My Experience

This was completely awful. Definitely not as good as anyone else that could do this job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

The reason I am not giving a 10 here is beachside I think communication should have been a bit better. But overall, customer service was excellent.

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I couldn't be happier with my experience at Superior Collision. Erick, Nicole, and Marvin provided amazing service and truly went above and beyond to ensure I was completely satisfied with my repair. They made the whole process easy and stress-free. If you need work done on your car, this is absolutely the team to see!

My Experience

Awesome customer service. Great interaction and updates. And perfect work. My second time there and a wonderful team to work with. Thank you all again.

Likely to Recommend

Great working and customer service

Repair Quality

Great work, fast reliable and great communication and customer service

Customer Service

Highly motivated and definitely 100% knowledge

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Wish communication at the end was clearer. We were told an estimate of one date for pick up and then it ended up being about five days later.

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Super Collision Center did an excellent job! My Mercedes look great. I’m very happy with the outcome. The staff were very friendly and professional. I had a great experience. Yes, I would recommend family and friends to Super Collision Center. Thank you all for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair came out great. Working with Erick is a pleasure.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

They are the best. Can’t even tell car was damaged

Repair Quality

Excellent work and courteous employees

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Eric the estimator and Rita in the front office are outstanding. Everything was repaired perfectly, on budget and on time.

Likely to Recommend

Repair Quality

I am very satisfied with the repair work done on my car and the service was completed earlier than I expected.

Customer Service

Rita and the crew were very helpful and provided timely updates.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend to family friends and anybody else. Very pleased with the service that was provided.

Repair Quality

Looks perfect! Looks like no damaged happened before.

Customer Service

Excellent. The body shop was always in touch and keeping me updated. Customer service was extraordinary!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Only took a week to fix everything. All dents and scratches were fixed and the car looks new again. Great place and great service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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