Platinum Auto Body Manassas

4.9 (1,833reviews)

97%

(703) 530-8333

8749 Commerce Court, Manassas, VA 20110

97%

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8749 Commerce Court
Manassas, VA 20110

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About Platinum Auto Body Manassas

See Photos

8749 Commerce Court
Manassas, VA 20110

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 23 years, 12 years at this location.

Designed and Built for Automotive Repairs. We are conducting business in a new facility, which is designed exclusively for automobile collision repairs and refinishing services. Platinum Auto Body strives to be technologically advanced with computerized systems and equipment.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Ram

Scion

Toyota

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Website

Reviews (1,833)

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Rating

1,577 Customers Rated

5 Stars

78.2% Complete

(1433)
4 Stars

5.8% Complete

(106)
3 Stars

0.8% Complete

(15)
2 Stars

0.7% Complete

(12)
1 Star

0.1% Complete

(2)
< 1 Star

0.5% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding repairs, and seamless communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with several noting the thoughtful touch of receiving their cars cleaned and detailed. Customers frequently commend the staff for being professional, friendly, and genuinely caring. Regular updates via text and email were widely appreciated, with many noting this reduced stress during an otherwise difficult experience. Timeliness was also a strong point, with most repairs completed as promised. A few customers noted minor concerns, including repair delays due to back-ordered parts, occasional dust left inside vehicles, and isolated issues with vehicle condition upon return - all mentioned directly in customer comments.

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Service Quality
Timeliness
Communication

"... vehicle, it has been returned sparkling clean and looking like new. Its such a thoughtful finishing touch that makes an already excellent experience even better. ..." Read more

"Great customer service, kept me informed and updated. The body work is exceptional and Im very pleased with the work performed."

"... as my car was in their shop due to car accident, everyone in that I encountered in this location was so helpful and understanding of my frustration with the accident, ..." Read more

"... claim from start to finish was totally seamless and the work done by Platinum Auto Body was top notch! Highly recommend for any auto body repairs you need!" Read more

"Excellent body work, but even better was the customer service. The time in the shop was longer than I wanted, but ..." Read more

"Prompt service, good communication, finished when promised, friendly staff"

"This is the second time we had to use this shop and they were on time again! They know how to anticipate time for repairs."

"... looked brand new. Thank you for getting it done and back to me in a timely manner. Job well done." Read more

"It was a little late but that was due to parts coming in late, so Platinum was not at fault"

"They were only off by a day"

"... accident. That kind of support brings real peace of mind. Their communication is exceptional. They keep you informed from start to finish with timely updates, so youre ..." Read more

"Their communication is excellent as well — whenever I reach out, I always receive timely and accurate responses. And the car came back to me in a condition that ..." Read more

"They did an excellent JOB KEEPING ME INFORMED OF THE REPAIR each step of the way! The work they did was excellent"

"Great customer service, kept me informed and updated. The body work is exceptional and Im very pleased with the work performed."

"The shop keeps you informed daily via text andor email."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication