Platinum Auto Body Manassas

4.9 (1,810reviews)
97%
8749 Commerce Court,  Manassas,  VA  20110
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Shop AssistantSparkles

In operation 23 years, 12 years at this location.

Designed and Built for Automotive Repairs. We are conducting business in a new facility, which is designed exclusively for automobile collision repairs and refinishing services. Platinum Auto Body strives to be technologically advanced with computerized systems and equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Scion
Toyota

Reviews (1,810)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding repair work that restores vehicles to like-new condition. Many highlight the seamless, stress-free experience from start to finish, with several noting the shop handled insurance coordination and rental car arrangements on their behalf. Communication stands out as a major strength, with customers appreciating timely updates via text and email throughout the repair process. Timeliness is frequently commended, with repairs completed as promised, and minor delays attributed to back-ordered parts rather than the shop. Customers also appreciate the thoughtful finishing touch of receiving their vehicles cleaned and detailed. A small number of customers noted areas for improvement, including more frequent progress updates and ensuring vehicles are thoroughly cleaned of shop dust before pickup, as shared directly in their comments.
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"... experience. Each time Ive picked up my vehicle, it has been returned sparkling clean and looking like new. Its such a thoughtful finishing touch that makes ..." Read more
"... from start to finish was totally seamless and the work done by Platinum Auto Body was top notch! Highly recommend for any auto body repairs you need!" Read more
"Great customer service, kept me informed and updated. The body work is exceptional and Im very pleased with the work performed."
"Excellent body work, but even better was the customer service. The time in the shop was longer than I wanted, but ..." Read more
"... I was really busy with work. Along with all this they restored my car to perfection. I highly recommend them. Platinum Auto body for all your auto body needs!" Read more
"I liked that they were very communicative and kept with their timeline. I would definitely use them again and would refer to friends"
"... second time we had to use this shop and they were on time again! They know how to anticipate time for repairs." Read more
"The truck looks great and it was completed on time. Easy to work with. Great communication."
"It was a little late but that was due to parts coming in late, so Platinum was not at fault"
"They were only off by a day"
"... peace of mind. Their communication is exceptional. They keep you informed from start to finish with timely updates, so youre never left wondering whats happening with ..." Read more
"They did an excellent JOB KEEPING ME INFORMED OF THE REPAIR each step of the way! The work they did was excellent"
"Great customer service, kept me informed and updated. The body work is exceptional and Im very pleased with the work performed."
"Their communication is excellent as well — whenever I reach out, I always receive timely and accurate responses. And the car came back to me in a condition ..." Read more
"The shop keeps you informed daily via text andor email."

My Experience

Very polite and responsive. Truck looks amazing. Thankyou!

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Repair Quality

Very good work

Customer Service

Returned Clean

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The repairs look beautiful and the customer service was excellent.

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Returned Clean

My Experience

Amazing customer service and incredible work. Thank you!

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Repair Quality

Amazing work and very friendly staff

Customer Service

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Repair Quality

We have had Platinum repair a few of our vehicles and have always been well satisfied with their work!

Customer Service

My Experience

Everybody was professional very helpful eager to get my vehicle done when I got it back it was done to perfection in a timely manner thank you very much it was a very great experience and I'll be sure to use you guys in the future if anything happens along the way

My Experience

Good work

My Experience

Unfortunately, I’ve been a repeat customer twice in the past 12 months after being hit by other drivers. While I would much rather never need an auto body shop, I can’t say enough good things about the team at Platinum Auto Body. From the moment you walk in, they make an incredibly stressful situation feel manageable. They guide you through every step of the repair and insurance process, helping you navigate the logistics and removing so much of the uncertainty that comes with an accident. That kind of support brings real peace of mind. Their communication is exceptional. They keep you informed from start to finish with timely updates, so you’re never left wondering what’s happening with your vehicle. Throughout the entire process, they are transparent, trustworthy, and genuinely committed to providing outstanding customer service. And then there’s the pickup experience. Each time I’ve picked up my vehicle, it has been returned sparkling clean and looking like new. It’s such a thoughtful finishing touch that makes an already excellent experience even better. You feel confident getting back on the road with a sense of safety and security. No one is ever happy to need collision repairs, but if you do, Platinum Auto Body is exactly the kind of team you want in your corner. They consistently turn an inconvenient and stressful experience into one that leaves you feeling informed, cared for, and confident that your vehicle is in the best hands.

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Repair Quality

They are amazing. Always going xtra

Customer Service

My Experience

Very professional AND personable service from the very start. Excellent timely service even though it was a holiday weekend. My car was ready at the estimated time AND I was kept abreast of the work via text. My " Baby Girl" was even washed and sparkling clean...down to the tires! "White Glove Platinum" service!! Kudos to Michael Newbrough and the Platinum Team. Top Shelf!!

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My Experience

Thxs, The Infinity looks new were it was damaged. We appreciate the quick service, consistent updates, and overall customer service by the staff. Many thxs

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Repair Quality

The car looks awesome!! The staff, repairs and appear of the car is spot on. Much appreciated and thxs

Customer Service

The service and staff members were excellent. The car repair was outstanding. Really enjoyed consistent updates on the car a very nice bonus. Thanks

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We love our car from the back now than before; looked so new after fixing.

Customer Service

Mike is so nice and everyone else too. Mike always communicates with the car update.

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My Experience

Everything was done in a professional and the work was great. As best an experience I could’ve asked for thank you.

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