Vins Auto Care & Collision

4.9 (455reviews)
97%
9093 Mathis Ave.,  Manassas,  VA  20110
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Shop AssistantSparkles

In operation 15 years, 6 years at this location.

VINS Auto Care & Collision is a full service auto repair and collision operating in the heart of Manassas. We pride ourselves on high attention to detail and excellent customer service. Whether you got in an accident, need major repair or simply maintenance, VINS has got you covered!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (455)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is widely recognized for exceptional customer service, with staff described as friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule. A few customers noted areas for improvement, including inconsistent quality control on sensor repairs, occasional lack of proactive status updates, and concerns about paint matching and warranty honoring - all raised directly by customers in their feedback.
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"... stress-free. I was especially impressed by how quickly the repairs were completed without sacrificing quality. My car looks fantastic, and it was clear that great ..." Read more
"it was fixed better than expectations, fast and great service!"
"... damage to the chasis pics were not my truck. Then they painted the damage with the wrong paint , get overspray all over my truck , and they didnt ..." Read more
"The paint job was 10 out of 10. The sensor repair was awful. The truck had to be taken back twice after being ..." Read more
"... hit at the back of my car. They repaired such that it looks like it never happened. Their finishing and painting was perfact!" Read more
"... receive while in their possession. To top it all off, they delivered my car two days earlier than originally promised! The quality of the repair work is flawless, and ..." Read more
"... through Insurance, they not only gave me a finish date. They also gave me a start date. I pick my car up on the day. They said that I would have it back." Read more
"They said maybe 2 weeks Had my car back in 6 days"
"The repair was much faster than I anticipated."
"Initially forecast 5 to 7 days. Ready on day 5"
"... turnaround time but the thing I like the most was, I never had to follow up. They kept me informed during the whole process, answered any questions that I had in a friendly ..." Read more
"Between the emails and the calls, this company kept me updated on my car regularly."
"... updates via text while my car was getting fixed. I never wondered if it was being being worked on or if they were waiting on parts. I always knew what the status ..." Read more
"... within the last two months for damage and they were so efficient so timely and very communicative. Thank you so much" Read more
"After I dropped the car I only received one phone call letting me know the paint was complete. I had no idea that work was even being done on the ..." Read more

My Experience

I had a great experience with Vins Auto Care. When I got my car back it looked great. They also emailed and called to let me know the progression on the car and when it would be done. The team is very professional and willing to help in anyway.

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Returned Clean

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You provided very thorough examination with pictures and fast service. Johan was very fast in response and patient throughout.

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Johan was very professional throughout the process.

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Great body shop. Work was excellent.

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People. Were very personal and helpful

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The color of the new bumper is a shade off: not entirely their fault since its a factory shade. Alignment is good enough but niwc"wow" factor. Job is still professional.

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Great job!

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Great service!

Returned Clean

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Very satisfied with the service. Margaret , owner of Hyundai Sonata

Repair Quality

I got my car back ( Hyundai Sonata ) earlier than projected. Mechanics did an excellent job fixing the dent and polishing the paint of the bumper. The damaged bumper looks brand new. Thank you.

Customer Service

David & Johan were very helpful.

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Really Really great job Thank you!!

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Returned Clean

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My Experience

Once again, VINS has saved the day. The people here are great to deal with, even when insurance is being difficult and dragging their feet. Once the insurance quit being an obstacle the work was done very quickly and impeccably well. You would never know where the scratch was and even though the car had to be partially dismantled to accomplish the repaint, everything was put back together expertly. No gaps, no loose connections. Everything sounds and feels solid. Thanks again to VINS and their entire team of helpful and courteous people!