Superior Collision Center Inc

4.9 (148reviews)
97%
10458 Colonel Ct,  Manassas,  VA  20110

In operation 23 years.

Superior Collision Center is a locally owned, I-CAR Gold Class recognized collision center that has been in business since 2003. Our goal is to provide high quality repairs to all our customer and ensure we provide a high level of communication throughout the repair process. We are an FCA Certified Collision Repair Facility, Hyundai Recognized Collision Repair Center, Nissan Certified Collision Center, GM Certified Collision Center, Infiniti Certified Collision Center, and Kia Certified Collision Repair Center. We are a proud member of the GEICO ARX program, an Erie Direct Repair Facility and are also happy to work with any and all insurance estimates! Our team is ready to deliver a confident repair plan with safety as the highest priority. Our associates are fluent in English and Spanish. We provide free estimates and are happy to answer any questions you might have. Give us a call today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (148)

Customers say
Overall Customer Satisfaction
Customers consistently praise Superior Collision Center for exceptional service quality, with many noting outstanding craftsmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular updates via text, email, and phone calls throughout the repair process. The staff receives high marks for professionalism, friendliness, and patience in answering questions. Timeliness is generally excellent, with many vehicles completed ahead of schedule. Customers frequently mention the thorough cleaning of vehicles upon return and appreciate the detailed explanations of work performed. While most experiences are overwhelmingly positive, a few customers noted minor issues with parts availability delays and one color matching concern. The shop's ability to work seamlessly with insurance companies and provide stress-free experiences during difficult situations is consistently highlighted.
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"... questions. Updates and explanations of any delays. Most importantly the car looked new. The repairs were perfect. I highly recommend Superior." Read more
"... process. No delays extremely fast perfect service. The car looks brand new like I bought it from Toyota. Again a great crew to work with helped 100% from ..." Read more
"... so much easier to manage. When I got my car back, the quality of the work exceeded my expectations. It looked fantastic, and I could tell they took ..." Read more
"Very satisfied with the work. The team at SC does quality work quickly. Had a small issue after receiving ..." Read more
"Car painted different colors from the original car color devaluing the car value"
"My car was ready 2 days early!"
"The car was ready a day before the day they said it would be ready"
"Received the vehicle before the due date"
"... Always kept me updated through the entire process. No delays extremely fast perfect service. The car looks brand new like I bought it from Toyota. ..." Read more
"Repairs seemed to take an inordinate amount of time."
"... was friendly, professional, and easy to work with. They kept me informed every step of the way, and I never had to wonder what was happening with my vehicle. ..." Read more
"I appreciated being kept informed through text messages every step of the way. The communication made the ..." Read more
"... professional crew. At every answer to every question. Always kept me updated through the entire process. No delays extremely fast perfect service. The car ..." Read more
"Superior communication and updates from superior people! Right from the start the communication process ..." Read more
"I did not receive an updated until I texted for one."

My Experience

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Customer Service

The reason I am not giving a 10 here is beachside I think communication should have been a bit better. But overall, customer service was excellent.

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My Experience

I couldn't be happier with my experience at Superior Collision. Erick, Nicole, and Marvin provided amazing service and truly went above and beyond to ensure I was completely satisfied with my repair. They made the whole process easy and stress-free. If you need work done on your car, this is absolutely the team to see!

My Experience

Awesome customer service. Great interaction and updates. And perfect work. My second time there and a wonderful team to work with. Thank you all again.

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Great working and customer service

Repair Quality

Great work, fast reliable and great communication and customer service

Customer Service

Highly motivated and definitely 100% knowledge

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Repair Quality

Wish communication at the end was clearer. We were told an estimate of one date for pick up and then it ended up being about five days later.

Customer Service

My Experience

Super Collision Center did an excellent job! My Mercedes look great. I’m very happy with the outcome. The staff were very friendly and professional. I had a great experience. Yes, I would recommend family and friends to Super Collision Center. Thank you all for a job well done!

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Repair came out great. Working with Erick is a pleasure.

Customer Service

Returned Clean

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My Experience

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They are the best. Can’t even tell car was damaged

Repair Quality

Excellent work and courteous employees

Customer Service

Excellent

My Experience

Eric the estimator and Rita in the front office are outstanding. Everything was repaired perfectly, on budget and on time.

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Repair Quality

I am very satisfied with the repair work done on my car and the service was completed earlier than I expected.

Customer Service

Rita and the crew were very helpful and provided timely updates.

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I would recommend to family friends and anybody else. Very pleased with the service that was provided.

Repair Quality

Looks perfect! Looks like no damaged happened before.

Customer Service

Excellent. The body shop was always in touch and keeping me updated. Customer service was extraordinary!

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Only took a week to fix everything. All dents and scratches were fixed and the car looks new again. Great place and great service

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My Experience

The service whatever I got from superior collision is extremely satisfied.

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Dealing with the insurance company and the car rental company was honestly one of the most frustrating parts of the entire process. It was stressful and definitely not a pleasant experience. The one bright spot throughout everything was working with Superior. From day one, everyone at Superior was friendly, professional, and easy to work with. They kept me informed every step of the way, and I never had to wonder what was happening with my vehicle. I especially appreciated the consistent communication throughout the entire process, it made a stressful situation so much easier to manage. When I got my car back, the quality of the work exceeded my expectations. It looked fantastic, and I could tell they took pride in what they do. Excellent customer service and excellent workmanship are hard to find these days, and Superior delivered both. I would absolutely recommend Superior to anyone needing collision repair or auto body work. They turned an otherwise frustrating experience into a positive one.

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