Superior Collision | Custom

4.9 (1,377reviews)
97%
3120 W. Lake Ave.,  Glenview,  IL  60026
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Shop AssistantSparkles

In operation 19 years.

At Superior Collision Custom, we are a full-service collision center. Staffed with a team of talented auto enthusiasts who pride themselves in our quality. We join the highest standards of auto collision and we employ the latest repair methods for all makes and models. We work with all major insurance companies and offer top of the line equipment, the latest technology and direct connections to factory parts for a quality, and, more importantly, a timely repair. We pride ourselves in putting your car back together right, the first time. Our capabilities are unique, as we are a vertically-integrated company. All our work is performed in-house. Our technicians specialize in improving performance without compromising the integrity and quality of the vehicle you own. In addition to body and paint repairs, our custom shop offers superchargers, exhaust systems, tires, wheels, window tint, brakes, suspension, ECU tuning and more. We offer complete Detailing and Paint Correction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM Basic
GM Electric Vehicles
Honda
I-Car
Tesla

Reviews (1,377)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for outstanding communication, including proactive text and email updates that kept customers informed throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. The cleanliness of both the facility and returned vehicles, often detailed at no extra charge, is a recurring positive. A few customers noted areas for improvement directly from their feedback, including more consistent proactive communication without needing to follow up, occasional minor oversights such as missed coolant top-offs or small parts, and some delays tied to parts availability or insurance coordination. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"Impeccable work, my 20 year old Lexus looks better than new. Great people, highly knowledgeable and passionate ..." Read more
"I am thrilled with the work done and the detail looks better than when it was on the showroom floor."
"This Honda certified shop provides excellent and professional service, quality repairs, and good communication. Highly recommended!"
"... happier—it looked absolutely perfect again. You can tell they genuinely care about the quality of their work and their customers. Im so appreciative of everything ..." Read more
"It was earlier than expected."
"So quick and efficient. Thank you for a quick turnaround!"
"... Better overdeliver expectations vs underdeliver. Better say a longer lead time and than overdeliver vs the opposite.. Also now I need to go to Tesla to ..." Read more
"I was notified of every update on a timely basis. I greatly appreciate the updates! Very few shopscompanies ..." Read more
"AMAZING WORK AND EVEN BETTER COMMUNICATION. WORK WAS DONE WHEN PROMISED WITHOUT ANY PROBLEMS. ..." Read more
"Communication needs to be improved. I had to repeatedly call for updates.. Understand that some issues are ..." Read more
"Customer service was outstanding from the estimate to updates to notification of completion of the work."
"Very tentative and communicated throughout the process leading to a stress free environment."

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Repair Quality

Customer Service

Returned Clean

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I have recommended auto art, which worked for me earlier to everyone when I thought they needed collision repair

Repair Quality

The right front door is catching on the front lip of the door with the body badly. I have no desire to bring it back and leave it for days on end. Perhaps we could bring it and you can fix it right away?

Customer Service

Returned Clean

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Repair Quality

Repair was fast. The accommodated our request to have the job done in a 2-day window. They cleaned the whole care meticulously, and the repair looks like new.

Customer Service

Estimate was fast, and communication was excellent.

Returned Clean

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Absolutely and without hesitation.

Repair Quality

Vastly exceeded my expectations in all respects.

Customer Service

Friendly, polite, professional, personable. Top drawer people.

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Customer Service

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The new damage to the vehicle is unappreciated.

Repair Quality

I noticed a visual scuff that was not present when I brought my vehicle in for repairs. The actual doors were repaired properly but on the panel just in front of the driver side door there is a large scuff that is visible depending on the angle you view. I haven't thought to contact Superior Collision because I need my vehicle and don't want to deal with it being in the shop any longer, but I'm frustrated with this result. Please contact me and I will provide pictures, you can reference them with your own estimate pictures.

Customer Service

Everyone I talked to was polite and helpful

Returned Clean

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Repair Quality

Customer Service

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My Experience

Took a bit longer than expected due to supply chain issues but the work was great. I especially appreciate the workmanship warranty.

Likely to Recommend

Great shop, very friendly and accommodating. Overall I feel the communication was a small issue as I know how busy the shop is, but because I was also using a rental, the time frame was important to me.

Repair Quality

Customer Service

Some communication gaps

Returned Clean

Likely to Recommend

I head the best experience waiting for the work to get done , and the work was superb.

Repair Quality

I head the best experience, as customer and first time, I was referred to your company, from a friend, the people that worked on frond office were very helpful and friendly, and very polite, they make you feel like home. I was talking with a customer service manger, name Matt Samojedny, that person was absolutely the best, he explanet all that needs to be bone, in a very detail manner, and after when the work was done, he went over the work details, as to what was done, in details, i am very happy with the work that was done in you company,, the work was done at its best that can be, I will be back to your company again and again, when I have problem with my cars, I also ill refer to friends and family people to go to your company, when they have problem with their cars, I have more work on my car I will bring it as soon as when ready. Thank you so much I appreciate.

Customer Service

I head the best experience, as customer and first time, I was referred to your company, from a friend, the people that worked on frond office were very helpful and friendly, and very polite, they make you feel like home. I was talking with a customer service manger, name Matt Samojedny, that person was absolutely the best, he explanet all that needs to be bone, in a very detail manner, and after when the work was done, he went over the work details, as to what was done, in details, i am very happy with the work that was done in you company,, the work was done at its best that can be, I will be back to your company again and again, when I have problem with my cars, I also ill refer to friends and family people to go to your company, when they have problem with their cars, I have more work on my car I will bring it as soon as when ready. Thank you so much I appreciate.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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1) because i had a very short list of places I'd go in the first place. 2) I doubt very seriously I'd have this issue for a second time; or anyone I refer.

Repair Quality

In isolation, the actual repair was good. As far as I could tell.

Customer Service

Curtious, but the online communication is not great. I have no idea where my responses went. They didn't get them. No one has explained to date why my car was held for over a month.

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Customer Service

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Repair Quality

My car looked absolutely amazing when I picked it up. The care and attention to detail was noticeable and much appreciated.

Customer Service

The staff were a pleasure to deal with. They did what they said they would with a very high level of service. A +

Returned Clean

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Repair Quality

Customer Service

Professional service, repairs look wonderful, thank you for the complete cleaning inside and out!

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

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My Experience

My car sat there for a week before being touched after being told the parts were ready and they would start work. Deadlines after were missed and the price increased without explanation. Had to chase updates but generally got non responses. When I finally demanded my car back after many missed deadlines they charged me an extra 3% to use my debit card out of spite because I couldn't make it there within an hour with a check. The insurnace agency I own sends 5-10 people a week to body shops and no one else in the area treats their customers like this.