Tasca Buick GMC Palm Harbor

Likely to Recommend - 5.0/5.0 -

Like I said very good job very professional

Repair Quality - 5.0/5.0 -

Very good service , wonderful professional! Very hard recommend

Customer Service - 5.0/5.0 -

Wonderful job

Returned Clean

My Experience - 0.0/5.0 -

The problem was Vince, I went in there and we discussed the repairs that needed to be made, told him that I had dent repair. If there was anything else that needed to be done. He assured me he would take care of it. I called to get updates on the truck and times it would be done. He never called me back. Or let me know the status of the repairs I called 2 times and asked if everything was done that. We discussed, and he wouldn't even come to the phone. The secretary said she went into his office and he said everything is fine. Everything is going to be done. As we discussed, I get a call from my insurance company. Telling my truck is done so I took my rental car back when the pick up my truck go out to my truck and find out things were not done. He didn't even come out and discuss anything or meet me. I had to I spoke to some other man, then he said, Vince was handling it. And he had to go get Vince, so Vince came out and said, ohh, well, this wasn't covered, that wasn't covered. And I asked him, why didn't you call me? And I would have paid extra to make sure that my truck was done properly. He said, sorry, I dropped the ball. And I should have called you, but I didn't again. I dropped the ball, so now I got a 1/2 a** job and my truck is not done. And there is a small mark on the vendor side of the damage, and he also said he had it cleaned and detailed, which it was not. And another guy had to come out and start getting marks off the side of my truck and basically very upset. I will never go back to G. MC Vince did nothing to help me to take care of me. Any other body shop would have called me? Kept me informed and let me know if the insurance company wasn't going to cover some things. But he did, none of it, he never even came out. And showed me the truck after the repairs, I had to go get him and hunt him, down, then he comes out and says, he dropped the ball well in that position. I paid my $500 deductible and returned to rental car and he still declined to help me with my truck. I had one little half inch scratch on my wheel wheel. he said that was not covered, which I am sure any other body shop would have taken care of it. And he did nothing. He went not 1 cm out of his way to help me or make sure that I was satisfied. And his response was sorry, I dropped the ball. I told him that if he didn't correct it and fix it, that I would leave in bad review. And that's what I'm doing now, because I am very disappointed in the service. And in the work my truck is a brand new truck, not even one year old. Take a look and you can see, and I can send you pictures of the minor scratch that he didn't fix. Which was in the same area as the damage? And it came from the incident also I had dent repair, and I had some small dents on my tailgate, told him to see if my warranty covered that. And he never called me. And he never fixed it, he never did nothing. When he said the one dent on the tailgate broke the paint. So my dent repair warranty didn't cover it. Then, he said he doesn't know why they sell the dent warranties on these trucks because they cover nothing but again, he did nothing. And he didn't call me. And I would have had those minor things fixed. While my truck was in the shop very disappointed, never, ever again. Will I bring my truck to the body shop at g m? C? Tasca and I will tell all of my friends and family how disappointed I was in the service and especially in Vince's handling of my claim. Just terrible i hope you take care of

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

I’m satisfied w the end result but being told it would take a week and it was into week 3 of me being in a Nissan Versa skateboard was not good. People there answered my calls and were polite so it wasn’t them. But telling me it’d be a week and it going into over 3 weeks is unacceptable in my opinion. The staff at TASCA were not at fault. Parts didn’t come when scheduled. Terrible.

Likely to Recommend - 4.0/5.0 -

I was surprised that no one walked me around the car and made sure I was happy, explained what was done, etc.

Repair Quality - 5.0/5.0 -

I was surprised that what looked simple took so long. I did not get a receipt from Enterprise after I left my rental car with you.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am so grateful to you all for your professionalism and kindness.

Customer Service - 5.0/5.0 -

Sensational.

Returned Clean

My Experience - 5.0/5.0 -

I’ll have to submit something later as I’ve not had the car back very long.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Vince was very helpful and friendly. Went above and beyond what was expected.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Communication and service were excellent! Mark was great!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had my Explorer in for service and after they were finished I had it sent over to the body shop Mark and his team did a great job very satisfied 5 stars

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My car wasn’t repaired it was deemed a total loss by the insurance adjusters. I didn’t pick it up it can’t be driven it’s totaled. Insurance company took it to sell parts.

My Experience - 5.0/5.0 -

Amazing job, quick fix, and good communication

My Experience - 5.0/5.0 -

They did a great job fixing my car which it turn helped me sell it quickly. Nice job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the repair! Good job! Thank you👌

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

Great work but pricey.

Repair Quality - 4.5/5.0 -

Great job done, looks like it just came off the assembly line. Shade is just a little deeper than original paint but I guess that’s what you get when it’s faded. Thought it all was a little pricey but what isn’t these days!

Customer Service - 4.5/5.0 -

Well received

Returned Clean

Likely to Recommend - 5.0/5.0 -

Highly recommend to friends and family.

Repair Quality - 5.0/5.0 -

Tasca does great work and very satisfied with the outcome. I highly recommend their shop for any repairs you need.

Customer Service - 5.0/5.0 -

Great people and always helpful.

Returned Clean

My Experience - 5.0/5.0 -

Mr Clagg and Mark were helpful and produced a successful result