Team Collision Center Langhorne

4.7 (3,713reviews)
94%
407 E. Lincoln Highway,  Langhorne,  PA  19047

Team Toyota Collision Center is a family owned business that offers four locations in the Philadelphia area, Langhorne, Princeton, Ewing, and Glenn Mills.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 3:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Lexus Authorized
Nissan
Ram
Scion
Subaru
Toyota

Reviews (3,713)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional service quality, with many highlighting the professional and courteous staff who make stressful situations manageable. Communication stands out as a major strength, with service advisors providing regular updates and keeping customers well-informed throughout the repair process. The timeliness of repairs receives positive feedback, with many vehicles completed ahead of schedule or exactly when promised. Customers frequently mention how their vehicles look like new after repairs, with excellent paint matching and attention to detail. The added touches like thorough cleaning and detailing are particularly appreciated. While most experiences are highly positive, some customers noted areas for improvement including better proactive communication, addressing post-repair issues promptly, and ensuring all systems are properly checked before vehicle return.
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"Excellent customer service and quality work. They made everything so easy during a stressful ..." Read more
"Excellent communication, excellent result!"
"The car looks great, like it was never in an accident. Thank you team toyota for doing such a good job, ..." Read more
"Sadly I am not happy with the job done. The Nick though small was not repaired. It looks ..." Read more
"The repairs were finished quicker than they estimated. They were very friendly and accommodating."
"My vehicle was ready when promised"
"Complete it exactly when promised"
"Vehicle was done a day early. Thank you!"
"The vehicle is done exactly when they told me"
"I was communicated with frequently about the status of my vehicle."
"They made everything easy from start to finish. The team kept me updated every step of the way, which I appreciated so much. The end result is that ..." Read more
"Since this took almost a month to complete, I would have expected some regular updates. However, I got none. I had to be the one reaching out to find out what ..." Read more
"My issue was the lack of communication from the body shop. No updates unless I called"

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My Experience

You guys are clean and professional! Happy to be a customer

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Returned Clean

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Steve in collision was genuinely helpful and went above and beyond

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Communication was excellent

Returned Clean

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Excellent

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Returned Clean

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Returned Clean

My Experience

Repair took way too long for minor damage. Was advised all parts were available prior to dropping vehicle off only to have to wait an extra 5 days for a part to arrive.

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Returned Clean

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Some of my electronics aren't working properly

Repair Quality

Some of my electronics aren't working properly

Customer Service

Service was very good

My Experience

I can't say one bad thing. Ryan was on top of the repair from the start. His communication and follow up was impeccable. Such professionalism at its best! Thank you Ryan!

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Repair Quality

Ryan was my contact person and he was the epitome of professionalism in all areas. Everything went smoothly. Thank you Ryan

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Returned Clean

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Returned Clean

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All at the collision center were helpful and relieved stress.

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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- inconsistent communications - surprise $1300 balance due upon pick up after settlement with insurance due to internal miscommunication. - 26 day repair turned into a 2.5 month repair resulting from shop communications and follow up business practices. - disappointing experience overall

Customer Service

See previous comment

Returned Clean

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Repair Quality

Overall very good, slight imperfections in a few areas. Was told because the repair was done by hand and not a machine like in the factory.

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Returned Clean

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Returned Clean

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