Team One Chevrolet

My Experience - 5.0/5.0 -

Thank you. I feel like you went above and beyond for me. I appreciate that.

Likely to Recommend - 5.0/5.0 -

Team One Body Shop service was great and I would highly recommend. My only dissatisfaction is who this survey is addressed to; namely, my husband David. Everything about the car itself is in my name(Diane). I am the buyer, owner, and driver. Only the car insurance lists both of us and this survey didn’t bother to look to see who the actual car owner is. In fact, this is my, Diane, email. David wouldn’t even see it.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.0/5.0 -

never but the Body can always change but Bruce probably isn't that change agent.

Repair Quality - 3.0/5.0 -

rough start with a rental that was not road worthy....filthy and I spent 2 hours cleaning the inside. I think the body shop would be better off if appointments were made when you are ready for the auto. Mine sat for some days prior to being dealt with. Bruce had already gone over the Buick two weeks prior to the app

Customer Service - 3.5/5.0 -

Bob Bashore was terrific about helping me after the first day. Not so much in the Body Shop. Some initial tall tales were expressed about when the Buick would be ready. Not a good look.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Good work

Repair Quality - 5.0/5.0 -

Great job went above and beyond to complete the car great job fellas

Customer Service - 5.0/5.0 -

Awesome job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

I'm rating this a 5 because I'm waiting to see how fast my tires wear.

Repair Quality - 2.5/5.0 -

There is a shake to my vehicle that was not there before the accident. We took it for a ride which you didn't notice it. O thought was strange. But then realized you don't start to really notice it until you hit 60-65. We never got it up to that speed when we test drove it. My tires are fairly new and the hit in accident was pretty darn hard. It definitely threw something out of alliance. The shake was not there until right after I hit the deer. I told team one I noticed it right away. I don't feel like it was taken care of under my claim like it should have been. Iv considered calling my ins company and letting them know. Last thing I need is to get new tires.

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

I wouldve thought team one would exchange tire for new one the damage was extremely bad on the front passenger side seeing i ran the post into my front passenger side tire

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair was done in a complete and timely manner.

Customer Service - 5.0/5.0 -

Customer Service was very kind and easy to work with.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything was clean and good looking. I appreciate the quick service.

My Experience - 5.0/5.0 -

Communication was spot on. I got called or received a text message letting me know status of my vehicle stages. I have alway came to Team One for my business and have also referred friends. Job well done from Body shop to Parts and Mike Preston in Sales that sold me my Equinox.

Likely to Recommend - 5.0/5.0 -

Heck yeah, I would make many recommendations

Repair Quality - 5.0/5.0 -

All great. Just, the fog lights don't work.🫤

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Your people did a great job on my car looks like it came off the show room floor

Returned Clean

Likely to Recommend - 5.0/5.0 -

Our vehicle was there last year and did a great job and fixed our vehicle in a timely manner

Repair Quality - 5.0/5.0 -

Did a great job, very happy with the repair and the time it took to fix my equinox, thanks body shop for doing a great job

Customer Service - 5.0/5.0 -

Completely happy

Returned Clean

My Experience - 5.0/5.0