Mason Auto Body Repair

4.9 (1,249reviews)

99%

(517) 676-9011

805 Kerns Rd, Mason, MI 48854

99%

See Photos

805 Kerns Rd
Mason, MI 48854

Get Directions Website Email

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About Mason Auto Body Repair

See Photos

805 Kerns Rd
Mason, MI 48854

Get Directions Website Email

Apply for Financing

In operation 50 years, 40 years at this location.

Mason Auto Body Repair is a full service collision repair facitiy servicing, all makes and models, we are a manufacture certified collision repair center of Honda, General Motors, Ford, Chrysler Fiat, Nissan, Hyundai, and Ford Aluminum. We have been providing, "Quality Repairs" and "Personal Service", since 1976

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (1,249)

Sort By:
Newest
Rating

1,198 Customers Rated

5 Stars

86.4% Complete

(1079)
4 Stars

6.9% Complete

(86)
3 Stars

1.3% Complete

(16)
2 Stars

0.6% Complete

(8)
1 Star

0.6% Complete

(8)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, kindness, and making the repair process stress-free, especially for first-time customers. Frequent and proactive communication throughout the repair process is a standout highlight, with customers appreciating being kept informed at every stage. Vehicles are often completed ahead of schedule, which customers find to be a pleasant surprise. Many also appreciate the complimentary interior and exterior cleaning. A few customers noted isolated concerns around communication gaps and minor quality touch-ups, as mentioned directly in their feedback, but these appear to be exceptions to an otherwise excellent customer experience.

Select to learn more

Service Quality
Timeliness
Communication

"Mason Auto Body did an outstanding job on my car. The workmanship was flawless, the communication was clear, and the turnaround time was faster than I expected. ..." Read more

"... promised. When I picked it up, it looked amazing! The repair was flawlessly finished and it looks brand new again. Im truly impressed with the kindness, care, and ..." Read more

"... my insurance company on all paperwork and payment. The repair to my car was seamless!" Read more

"Looks like brand new, can't even tell anything even ever happened to it. Job was finished early and professionally. ..." Read more

"Amazing work, my truck looks brand new again! No indication of a deer strike at all. They're magicians :"

"The vehicle was ready weeks before expected! Was the best surprise :"

"The car was ready over 3 days early!"

"Somehow they were able to finish the job way ahead of schedule which was very nice."

"They had it 8 days and they said 5. They were waiting for the head light that I wanted returned."

"Truck was finished 4 days earlier that estimated."

"... committed to helping me understand the process. They kept me updated every step of the way and made the entire experience smooth and stress‑free. I left feeling ..." Read more

"Quality was great, communication terrible. Half way through they found they needed additional repair. They didn't ..." Read more

"... front office staff was equally kind and helpful, and kept me updated with the progress of my vehicle. The work was completed in the time frame that was ..." Read more

"... sort of a mess; they helped ease my concerns and kept me updated with progress on my vehicle repair." Read more

"Awesome customer service and communication!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Mason Auto Body did an outstanding job on my car. The workmanship was flawless, the communication was clear, and the turnaround time was faster than I expected. ..." Read more

"... promised. When I picked it up, it looked amazing! The repair was flawlessly finished and it looks brand new again. Im truly impressed with the kindness, care, and ..." Read more

"... my insurance company on all paperwork and payment. The repair to my car was seamless!" Read more

"Looks like brand new, can't even tell anything even ever happened to it. Job was finished early and professionally. ..." Read more

"Amazing work, my truck looks brand new again! No indication of a deer strike at all. They're magicians :"

"The vehicle was ready weeks before expected! Was the best surprise :"

"The car was ready over 3 days early!"

"Somehow they were able to finish the job way ahead of schedule which was very nice."

"They had it 8 days and they said 5. They were waiting for the head light that I wanted returned."

"Truck was finished 4 days earlier that estimated."

"... committed to helping me understand the process. They kept me updated every step of the way and made the entire experience smooth and stress‑free. I left feeling ..." Read more

"Quality was great, communication terrible. Half way through they found they needed additional repair. They didn't ..." Read more

"... front office staff was equally kind and helpful, and kept me updated with the progress of my vehicle. The work was completed in the time frame that was ..." Read more

"... sort of a mess; they helped ease my concerns and kept me updated with progress on my vehicle repair." Read more

"Awesome customer service and communication!"

Anonymous (Ford owner) reviewed 9/24/26

The Staff at Mason Auto Body is very service oriented. And their workmanship on damaged vehicles is the Best.

Excellent customer service.

Philip (Cadillac owner) reviewed 9/24/26

Terry (Ford owner) reviewed 9/22/26

William (Ford owner) reviewed 9/21/26

Jason (Mazda owner) reviewed 9/18/26

Jessica (Hyundai owner) reviewed 9/18/26

I also recommend it to all my coworkers

Absolutely wonderful customer service, providing regular updates on my vehicle. The team did a great job, my truck looks like new! I'll never go anywhere else and will recommend to everyone :)

Stellar customer service with regular updates. Thanks Cathy!!

Linda (Chevrolet owner) reviewed 9/18/26

I am so happy with how I was treated. You always let me know what the status of my car was and every one was so kind. Thank you for treating me so well and getting my car done so fast

David (Chevrolet owner) reviewed 9/7/26

Abner (Toyota owner) reviewed 9/2/26

Awesome!!!!

They communicated through the process. , and they keep you updated. Very friendly and helpful.

Brooke (Chevrolet owner) reviewed 9/2/26

I have had my second excellent experience with Mason Auto Body! Their customer service is absolutely excellent, as well as their communication. They kept me to up to date with what was going on with my vehicle every single step of the way, and with a helpful and pleasant tone. This does wonders for making a difficult situation much less stressful! My vehicle was completed on time and clean upon return. Thank you!

Matthew (Volkswagen owner) reviewed 8/31/26

Kim (Chevrolet owner) reviewed 8/27/26

Mason Auto Body was easy to work with and they were all very friendly. And my car looks fabulous

Charlotte (Chevrolet owner) reviewed 8/24/26

Jody (Chevrolet owner) reviewed 8/24/26

I not only would, but I have recommended Mason Auto Body to several people since I have gotten the car back.

Car looks great after the damage was fixed. Very impressed with the quality of work

Everyone there is very nice. The estimator was very busy and it was very hot outside when I stopped in but he was very gracious and professional

Stephanie (Chevrolet owner) reviewed 8/20/26

Kenneth (Ford owner) reviewed 8/13/26

The employees of mason auto body are friendly and efficient. They did a great job on my F 150. I wouldn't go anywhere else.

Friendly efficient and professional

James (Chevrolet owner) reviewed 8/13/26

John (Buick owner) reviewed 8/10/26

Brian (Chevrolet owner) reviewed 8/10/26

Joanne (Chevrolet owner) reviewed 8/8/26

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view more shops in: Mason | 48854

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Mason Auto Body Repair

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About Mason Auto Body Repair

Reviews (1,249)

1,198 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -