Texland Collision- Loop 250
In operation 11 years, 5 years at this location.
If you're searching for a shop that does reliable collision repairs in Midland, TX, look no further than Texland Collision Center. We can repair your car in no time. Our technicians will start by conducting a thorough assessment of the damage. We'll answer your questions and recommend the best repair or replacement service for your vehicle. You can trust us to uncover any hidden frame damage. Once your replacement parts are delivered and your vehicle is prepped, we'll repair your vehicle to make it look and drive as good as it did when it first left the factory. You can trust us to use proven techniques and advanced technology to repair your vehicle. Reach out to us now to learn more about our repair services.
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There was a delay in completing the work for incorrect parts. I had to call to get updates on progress.
Customer Service - 4.5/5.0 -
Needed to call for progress updates after original scheduled date
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
There are noticeable panel gaps that show from hood replacement.
Customer Service - 1.5/5.0 -
In the beginning of service, I received great communication and feedback from the representative Ashley. I was under the impression that I was awaiting a “check” from the dealership only to find out on Friday, that Texland did not require or recommend a P.O. to be sent out. The dealership sent out a P.O. to Ashley on September 18th . After a few days passed, I began calling to check the status and was told “the mail is not here “, or “nothing is sent “. I allowed her to reach out to the dealership to settle the matter. After calling to check on my vehicle status, I felt I was given the run around. Calls started going to voicemail and no return calls were returned. After waiting and waiting, I paid out of pocket on Wednesday, September, 24th for the total amount of the repairs. I contacted her again on Thursday, no response. Friday, September 26th, I drove to the location on Goode street and spoke with Sal who was able to speak with Clint, salesman at Bob Moore in Oklahoma, who shared that Texland did not want a P.O., but cash for the work done. Clint stated that he’d sent the P.O. to Ashley at her request along with completing a W-9 as she requested as well. My vehicle was at Texland for almost 2 months. I would prefer to only deal with Sal and his location on Goode Street moving forward.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend! Friendly super fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Work was properly completed.
Repair Quality - 2.0/5.0 -
The work appears to be completed as required. But it took forever. I was told all the parts were in and ordered… I dropped my truck off and it ended up taking 8 days longer than anticipated. Pretty big inconvenience… my truck was in there for 11 business days and two weekends. 15 days total… seems like an excessively long time to replace a bumper and fix a dent on a tail gate.
Customer Service - 3.5/5.0 -
Seemed like there was always some confusion about money. Having said that, though, everybody I dealt with was professional and kind. I have no complaints about anybody working there.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Until it is fixed- no
Repair Quality - 2.5/5.0 -
After, according to the bill, the “R&I liftgate assy was removed/installed”, now intermittently does not work
Customer Service - 2.5/5.0 -
Would like the issue fixed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Texland did an outstanding job... working with insurance and taking care of the little things in the hail damage process.
Customer Service - 5.0/5.0 -
Stayed in constant communications during the end of the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I think I would be honest and say it might have just been my vehicle, but there's a chance it wasn't
Repair Quality - 3.0/5.0 -
The car already has issues and I've only had it back for just over 48 hours. It was non responsive this afternoon with a dead battery and now it has a prompt to check the cruise control system. The tail light has a crack that it didn't before going in the shop and the cover for the neutral button by my shifter is missing. Everything went wrong with this experience. Hopefully they'll get it sorted out soon as it was stressful and costly
Customer Service - 3.0/5.0 -
Shop repeatedly set expectations they could not meet. 5 weeks I was being told it would be a day or two.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Took entirely too long to repair the truck. When we went to pick it up it had issues. The previous employee could not be bothered with getting updates or returning calls. New rep Ashley that replaced Jerry on our stuff got it handled quickly once she got ahold of it.
Customer Service - 1.0/5.0 -
See comments from question 1. Phone system needs to be separated between locations 1 and 2. Location 1 picks up the phone but location 2 not so much. Takes multiple calls over multiple days before location 2 can be contacted. They typically transfer the calls back to location 1 after 1 transfers it to 2.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything turned out amazing! You would never know work was done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good services
Repair Quality - 5.0/5.0 -
Good services and on time
Customer Service - 5.0/5.0 -
Nice and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend Texland Collision Center
Repair Quality - 5.0/5.0 -
Excellent service and good communication throughout the repair process. These guys will always have my business.
Customer Service - 5.0/5.0 -
Good communication and an honest representation of what to expect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repairs were done professionally and courtesy. Even though you never want to have repair service needs, I would most certainly would use Texland Collision again.