The Body Shop I

4.9 (1,738reviews)

98%

(972) 272-8821

2054 Forest Lane, Suite 450, Garland, TX 75042

98%

See Photos

2054 Forest Lane, Suite 450
Garland, TX 75042

Get Directions Website Email

About The Body Shop I

See Photos

2054 Forest Lane, Suite 450
Garland, TX 75042

Get Directions Website Email

In operation 50 years.

Whether you need foreign collision repair or domestic collision repair, our primary focus is on superior quality repair and supreme customer service. The proper repair of collision damage is critical to the safety and performance of your vehicle. We offer a lifetime warranty on all repairs as well as vehicle progress updates through Update Plus, and professional, courteous staff. Certified Technicians, Frame inspection and repair, rental car services on-site, free estimates, hail damage repair, dent collision repair, domestic collision repair, foreign collision repair, Paintless Dent Repair (PDR) are all services that we offer. We work directly with ALL major insurance companies and offer courtesy transportation within the local area. Visit one of our locations in McKinney, Garland, or Prosper for a free estimate.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,738)

Sort By:
Newest
Rating

1,703 Customers Rated

5 Stars

83.3% Complete

(1447)
4 Stars

8.7% Complete

(151)
3 Stars

2% Complete

(34)
2 Stars

1.3% Complete

(23)
1 Star

0.7% Complete

(12)
< 1 Star

2.1% Complete

(36)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team earned high marks for proactive communication, providing frequent status updates via calls and texts throughout the repair process. Timeliness was a standout strength, with numerous customers receiving their vehicles ahead of the promised date. The cleanliness of returned vehicles, often washed and detailed inside and out, was a recurring highlight. A few customers noted areas for improvement, including occasional communication gaps, minor unfinished details, and the need for a thorough walk-through at pickup, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness

"... appreciate the continual communication from them. My vehicle looks fantastic; the Body Shop repair team did an awesome job. We have been a customer at The Body Shop for many ..." Read more

"Getting my car repaired at The Body Shop has been a dream … they are THE BEST repair shop I have ever dealt ..." Read more

"Looks and feels like a new truck. Your staff was extremely friendly and kept me informed through out the process. Highly ..." Read more

"The truck looked absolutely perfect, way above my speculations. I am vary impressed with the quality of work they ..." Read more

"The car looked beautiful after repairs. The instrument panel did not work. No phone, no radio, no backup cameras , etc"

"I was told the 22nd and got it on the 17th! Amazing!"

"The vehicle was completed a day early which was helpful to get it back in service."

"Was told about 10days. It was only 3 days"

"... then I got a call back two hours later saying that it wouldnt be ready until May 7 which left me stranded without a car for a whole week." Read more

"My vehicle was actually completed 3 days earlier towards the finishing deadline. I am definitely satisfied with the work and steps ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... appreciate the continual communication from them. My vehicle looks fantastic; the Body Shop repair team did an awesome job. We have been a customer at The Body Shop for many ..." Read more

"Getting my car repaired at The Body Shop has been a dream … they are THE BEST repair shop I have ever dealt ..." Read more

"Looks and feels like a new truck. Your staff was extremely friendly and kept me informed through out the process. Highly ..." Read more

"The truck looked absolutely perfect, way above my speculations. I am vary impressed with the quality of work they ..." Read more

"The car looked beautiful after repairs. The instrument panel did not work. No phone, no radio, no backup cameras , etc"

"I was told the 22nd and got it on the 17th! Amazing!"

"The vehicle was completed a day early which was helpful to get it back in service."

"Was told about 10days. It was only 3 days"

"... then I got a call back two hours later saying that it wouldnt be ready until May 7 which left me stranded without a car for a whole week." Read more

"My vehicle was actually completed 3 days earlier towards the finishing deadline. I am definitely satisfied with the work and steps ..." Read more

Gary (Kia owner) reviewed 10/22/26

Excellent work.

Maria (Jeep owner) reviewed 10/15/26

Gracias

Exelente

James (Volkswagen owner) reviewed 10/12/26

Great service from start to finish

Great customer service

Frances (Kia owner) reviewed 10/12/26

I would recommend it to anyone that needs body work on a vehicle

The repair on mine kia soul looks good, I 'm satisfied with it thank you.

Personnel was nice and helpful they kept me informed on the progress on my car.

Catherine (Chevrolet owner) reviewed 10/8/26

It is a good place to take your car it was my first time but I like the place so much

My car was repaired in a timely manner and I was happy t o be told come and pick up the car I want to thank them for washing and cleaning my car outside and inside very greatful.

Was welcomed very well

Teri (Honda owner) reviewed 10/7/26

Would recommend to EVERYONE!!!

Honde is perfect!!!

AWESOME employees!!! They care about the person as much as their vehicle!!!

Michael (Mitsubishi owner) reviewed 10/5/26

Absolutely will recommend you

Excellent communication Quick turnaround Thanks for washing the car.

Outstanding

Annamarie (Nissan owner) reviewed 10/5/26

Did a Wonderful job.

Laura was professional and pleasant

Melissa (Lexus owner) reviewed 9/29/26

Mariea (Honda owner) reviewed 9/29/26

The work on my windshield looks good.

Terry (Toyota owner) reviewed 9/28/26

Have already recommended body shop to another person

Everything went smoothly

Personnel were great and courteous

Mark (Subaru owner) reviewed 9/28/26

Sammy (Honda owner) reviewed 9/28/26

Russell (RAM owner) reviewed 9/24/26

Like new.

Friendly and accommodating.

Jimmy (Kia owner) reviewed 9/24/26

Mickey (Ford owner) reviewed 9/23/26

Great communication. Friendly service at the front desk. Repair completed quickly and ahead of scheduled estimate

Friendly front desk greeting

Benito (Chevrolet owner) reviewed 9/17/26

I’m satisfied how my truck came out I 100% recommend

Roger (Nissan owner) reviewed 9/16/26

Professional body shop, with timely status updates and friendly office staff.

Chris (Volkswagen owner) reviewed 9/16/26

Steven (Nissan owner) reviewed 9/11/26

The business was very courteous and provided me transportation to and from my home

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

The Body Shop I

About The Body Shop I

Reviews (1,738)

1,703 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0