The Body Shop Kings Auto Mall

4.4 (826reviews)
86%
4504 Kingswater Drive,  Cincinnati,  OH  45249

Auto body repair on all makes & model vehicles

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (826)

Likely to Recommend

Repair Quality

They did a great job and I Ben vacuumed out my car! I don’t even get that at the car dealership service department, even though I should! They were very responsive and answered all of my questions, especially Greg.

Customer Service

The admin team and Greg were all great.

Returned Clean

Likely to Recommend

I have recommended them in the past and they have helped friends with their vehicles, however I always warn about communication. The work on the vehicle is always great.

Repair Quality

Customer Service

Lack of proactive communication about the status of my vehicle made it difficult to plan around my obligations. I had to initiate calls weekly for changes in status.

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job with my car! It looks good as new.

Customer Service

Returned Clean

My Experience

Excellent Service and beyond my expectation. At my request the Manager Greg was able to get the car gas tank filled and delivered at my residence as I am not driving unless it is an emergency in this COVID-19 situation.

My Experience

Everyone I talked to was friendly and helpful. It is a bummer to be involved in an auto accident and have to deal with repairs, but you all made it as pleasant and painless as possible. I sincerely appreciate the great service.

My Experience

The customer service was very good. Just got car back but everything seems good

Likely to Recommend

To every body I know.

Repair Quality

From the minute I walmart in there, they were all over it. I walked in around noon for an estimate without an appointment. The receptionist went and found a guy and he promptly asked me to pull my car in and he woild take care of me. He explained yhe estimate to me and told me to call insurance company. I returned a few weeks later confused about the way the insurance company was handling the claim. I showed her the paper work and check they sent me and she assured me they would take care of everything and asked when I would like to bring the car in. After I dropped off the car, the called me several time for progress reports and explained what to expect and approximate times of completion. When I picked the car up, not only was the repair perfectly completed but the whole van was cleaned and buffed as well as the whole interior was cleaned and detailed. The even arranged for me to drop off the rental car with them when I picked up the car. The service and the friendliness was impeccable. I would recommend them to everyone who asks me for a shop for body repair.

Customer Service

Over the top.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No problems that I've noticed.

Customer Service

Greg was great! He helped me several years ago with my Infiniti and he was equally helpful this time around.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

PERFECT!!!!

My Experience

Well done. Thank you

Likely to Recommend

Repair Quality

They did a great job on my car making it look like a new car again. Everyone was friendly and extremely easy to work with. You could tell they truly cared about making me a happy and satisfied customer.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Missed a bunch of spots looked like they rushed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was done in a timely manner. Staff was professional and courteous

Customer Service

My Experience

My Experience