The Body Shop

4.7 (1,865reviews)
92%
1042 S. Wilcox Drive,  Kingsport,  TN  37660

In operation 52 years.

We are a family owned business that have been serving the community since 1974. Our goal is to provide high quality repairs in a timely basis. We do give a lifetime warranty with our work for as long as the customer owns their vehicle. We provide a high level of customer communication throughout the repair process, including email and text messages. We are a direct repair facility for most insurance companies but will work with any.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,865)

Likely to Recommend

Repair Quality

So far everything seems to be fine. They told me I have a lifetime warranty on the paint repair.

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My Experience

Good job from everyone Thank you all.

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Repair Quality

Good work and professional!!!

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They have done good jobs in the past.

Repair Quality

Customer Service

None

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Repair Quality

My car looks brand new. In fact, when I picked it up the tires were glossed with ArmorAll, the windows cleaned, inside vacuumed, and it actually looked like they had waxed my car. It was incredible...it looked brand new!!!

Customer Service

Very prompt and kept me informed with the status of the repairs.

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Repair Quality

Always professional and great work

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Repair Quality

I was disappointed to see the Color Match was not achieved. No phone call or any update to let me know it was not going to match the body. With their experience I feel it could have been achieved.

Customer Service

I called to check on the status and Mike was nice.

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

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This. company does excellent work

Repair Quality

Looks as good as new and work was completed by the estimated time

Customer Service

The staff was extremely knowledgeable

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Customer Service

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Repair Quality

Great job

Customer Service

Good job

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Very good work

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Would recommend to everyone ๐Ÿ‘.

Repair Quality

They did a wonderful job, I would recommend them to everyone.

Customer Service

Very friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quality and time management of work was great. Front desk gal could use some coffee or something, each time I went in she was rude, not attentive, and acted as if it was an inconvenience for me to have come in the shop. Very unfriendly and lacking in customer service. I understand it was early in the morning but that being the first impression of a company is concerning as a new customer.

Customer Service