The Body Shop

4.7 (1,880reviews)
92%
1042 S. Wilcox Drive,  Kingsport,  TN  37660

In operation 52 years.

We are a family owned business that have been serving the community since 1974. Our goal is to provide high quality repairs in a timely basis. We do give a lifetime warranty with our work for as long as the customer owns their vehicle. We provide a high level of customer communication throughout the repair process, including email and text messages. We are a direct repair facility for most insurance companies but will work with any.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,880)

Likely to Recommend

Repair Quality

Very professional, great job

Customer Service

Very friendly

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Years ago I would have in a heartbeat! They still do good body work..but, the aggravation isn't hardly worth it.

Repair Quality

Customer Service

The Body Shop is the only shop I have used in the last 40 yrs. The last 2 times I have used them have me thinking of using someone else if I need a body shop in the future..My biggest complaint is there lack of communication. If there is going to be a delay they need to let you know soon as they know. Not wait until you call them thinking you are going to pick up your car that day and no its 4 or 5 days later..I had already returned my rental car..so i had to go get a second rental car. And, their email update are bogus..Even, Anthony who works there told me not to pay any attention to them.

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Repair Quality

Did a great job

Customer Service

Was great

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Repair Quality

GREAT JOB as always

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Repair Quality

Customer Service

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Id definitely recommend them

Repair Quality

Fast and very helpful my car looks brand new!

Customer Service

They updated me throughout the process and kept me informed on what they were doing and a finish date

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Repair Quality

Excellent

Customer Service

Great

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Happy with the repair. Not overall happy with the process from farm bureau.

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So far everything seems to be fine. They told me I have a lifetime warranty on the paint repair.

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My Experience

Good job from everyone Thank you all.

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Repair Quality

Good work and professional!!!

Customer Service

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They have done good jobs in the past.

Repair Quality

Customer Service

None