The Fender Mender
500 Henrietta Creek Rd.,
Roanoke,
TX
76262
USA
Fender Mender is a family owned and operated collision repair facility serving the community since 1987. Come see us at our new state of the art location!!
Services
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team is widely recognized for outstanding customer service, professionalism, and friendliness. Communication throughout the repair process is frequently highlighted as a strong point, with customers appreciating regular updates via texts and calls. Timeliness is another standout, as many repairs were completed ahead of schedule. Long-term loyalty is evident, with numerous customers returning over many years. A few customers noted areas for improvement, including proactive status updates without needing to call, ensuring the vehicle owner is the primary contact, and a personal walkthrough of completed repairs at pickup.
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Service Quality
"Work was completed to perfection and in a very timely manner. Customer service is impeccable. I will continue to ..."
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"... the process, the work was completed on time, and the quality of the repair exceeded my expectations. The vehicle looks excellent, and the staff was professional ..."
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"Communication was excellent from start to finish and the job done made the part replaced look better than brand new."
"The Quality of work performed was exceptional the staff were very nice and professional and to top it all off ..."
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"Love the perfectionism of their work. Always great to work with. My car was in and out in only 5 days. Very pleased!"
"... communication and timely updates throughout the process. Completed the repairs nearly a week earlier than promised."
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"Car was ready 5 days prior to the date first provided."
"Repairs were completed ahead of estimated schedule and everything looks better than before accident. ..."
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"It did take two extra days, and I had to call for an update versus the team being proactive and letting me know."
"Work was completed to perfection and in a very timely manner. Customer service is impeccable. I will continue to ..."
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"Fender Mender did a fabulous job repairing my Camry. Communication was good in keeping me updated on the process. Everything turned out great and my car looks amazing. ..."
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"Communication was excellent from start to finish and the job done made the part replaced look better ..."
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"Terrific service! Terrific communication and timely updates throughout the process. Completed the repairs nearly a week earlier than ..."
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"It did take two extra days, and I had to call for an update versus the team being proactive and letting me know."
"... around 9495. Work has always been above and beyond. Communication is great I was kept updated and it looked beautiful when finished."
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Margaret
(Buick owner)
reviewed 9/15/26
My Experience - 5.0/5.0 -
My whole experience was very good. They kept me informed all the way through the progress in my car looks like brand new very satisfied.
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Brent
(Toyota owner)
reviewed 9/15/26
My Experience - 5.0/5.0 -
Perfect job on my Camry. Thank you!!
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Steve
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nasrin
(Mercedes-Benz owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Keith
(Chevrolet owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
My fault has been using fender mender since yall fixed my first blue 89 Camero back around 94/95. Work has always been above and beyond. Communication is great I was kept updated and it looked beautiful when finished.
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Devona
(Buick owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
The staff/team was professional and my car looks new again. Thank you I love that Ralph and Bean are at the office.
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Angel
(Hyundai owner)
reviewed 9/2/26
My Experience - 5.0/5.0 -
Excellent job... I'm very satisfied with results..
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Mitchell
(Honda owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeffrey
(RAM owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always do a nice job
Customer Service - 5.0/5.0
Returned Clean
Jan
(Chevrolet owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Thank you always! You are the best shop to work with! I always appreciate this team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janet
(Lexus owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Car looks better than when it was brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Paul
(Lincoln owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Wonderful business pleasant people in the office and amazing work on the car repair especially the paint restoration Thank you Fender Mender keep up the awesome work
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Teddy
(Chevrolet owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
All are great to work with
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