Caliber - Fort Worth - Harmon
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Kept us updated on the progress and got the vehicle repaired in a very timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired very quickly and did a fantastic job!
Customer Service - 5.0/5.0 -
I was kept informed of the progress throughout the week.
Returned Clean
My Experience - 5.0/5.0 -
Customer service was above and beyond amazing! Will kept me informed on everything and made this very seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service is hard to find these days. Will was above and beyond amazing at making this process as seamless and easy as possibly for me.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They left some weird circles on my front windshield. Also no one walked the car with me to insure me everything was does to my satisfaction
Customer Service - 4.0/5.0 -
See first comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Service on my car was impeccable.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Will was a fabulous communicator, provided amazing customer service, and was respectful of my needs as a customer. Front desk Ashley, was not professional, nor helpful in all three encounters I had with her.
Returned Clean
My Experience - 0.0/5.0 -
Rear bumper left side has some chips and seems out of alignment.
Likely to Recommend - 2.0/5.0 -
See other comments
Repair Quality - 2.5/5.0 -
Truck was delivered after repairs without actually replacing the left rear bumpe with damage still present from wreck. Bumper was not realigned after reassembly. Truck had to be returned to finish repairs. To date my truck is still in their shop.
Customer Service - 3.5/5.0 -
Miscommunication about caliber providing rental for follow up repair. It was finally provided.
My Experience - 5.0/5.0 -
Caliber collision does great work and they are upfront with their pricing. They stand behind their work and if a clip breaks are somethings not right you can bring it back and they’ll fix it and make it right. Love these guys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate Alan keeping me informed of the progress of repairs, even when you needed more time to make sure work was done properly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Totally satisfied from start to finish. Customer service was excellent. Great communication and a fair price. Would recommend for your auto body work needs.
Likely to Recommend - 5.0/5.0 -
I've used Caliber several times and have been very pleased and satisfied each time
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will went above and beyond. He was personable, detail-oriented, and above all, communicative to all the steps/processes in regards to my car. I would call upon him 10 out of 10 times for any car services needed. I have zero complaints and would refer anyone to this caliber collision!
My Experience - 5.0/5.0 -
Thank you team for a job well done. My Tundra looks back to normal and the paint job looks factory finish. Thank you for the stellar job and communication throughout the process! Keep up the great work!