Caliber - Fort Worth - Harmon

4.9 (2,921reviews)
97%
2101 Sonoma Creek Ln.,  Fort Worth,  TX  76177

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,921)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with repairs completed ahead of schedule. The staff is frequently described as friendly, professional, and knowledgeable, with customers appreciating being kept informed at every step of the process. Several customers noted the convenience of coordinated rentals, clean vehicle returns, and the team going above and beyond expectations. A small number of customers mentioned areas for improvement, including occasional communication gaps, minor repair oversights, and cleanliness concerns upon vehicle return - all noted directly from customer comments. Overall, the vast majority of customers express high satisfaction and willingness to recommend Caliber Collision to family and friends.
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"... That consistency made a lasting impression on me. My experience was truly exceptional. I felt heard, welcomed, and genuinely cared for. Considering everything ..." Read more
"The repair process was flawless and professional."
"... Every employee is super friendly and professional!! Excellent collision repair work!! 1010 recommend!!" Read more
"The quality was top notch. The attention to detail was completely over the top. The communication with ..." Read more
"... very expedient, efficient in completing the repairs. They went the extra mile in a couple of instances. The work was done in a very professional manner and ..." Read more
"I was surprised at how fast they were able to get our car done. Pleasantly surprised"
"... The work was done in a very professional manner and completed ahead of schedule." Read more
"Thank you for the repair update from start to finish. The repairs were completed much sooner than anticipated."
"No feedback..when they say they willl….51 days for hail repair"
"... was ready for pickup in about 9-10 days, however was not informed until days after is was ready, and not by Caliber but by the rental car company ..." Read more
"Totally satisfied from start to finish. Customer service was excellent. Great communication and a fair price. Would recommend for your auto body ..." Read more
"2-3 times a week via text. Very detailed on what was going on, provided step by step updates throughout ..." Read more
"Really appreciated all the updates, never had to wonder what the process was, loved how your communications processes work. We need more ..." Read more
"Repair was done expeditiously, and well. Communication texts were horrible, but not the fault of the location. Received 3 days worth of text updates ..." Read more
"Received 0 updates the entire time"

My Experience

Today, Chris made me feel like a member of the Caliber Collision family. Well, this is the 3rd time I've been here with this same car. I keep coming back because I know exactly what I will get...fast friendly service from people who will treat my car like it's their own. This time was no exception. I feel like I am driving a brand new car...they did a beautiful job...it looks better then it did the day I bought it. Keep that same work ethic and there's nothing Caliber Collision can't do when it comes to body work.

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My Experience

I was extremely impressed with the entire experience! The communication was excellent from start to finish, the quality of the work was outstanding, and I was especially impressed with how quickly the repairs were completed. Everything was handled professionally and efficiently, and the end result exceeded my expectations. I highly recommend Chris and the entire team here!

My Experience

Caliber always does a great job. Communication is top notch and the work is great. I’m a returning customer and will continue to be a returning customer for this reason.

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My Experience

My collision advisor was very helpful! He kept me informed on my repair. Kudos to Caliber Collision for excellent employees!

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Returned Clean

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Great service and great work

Repair Quality

Ashley was awesome and went above and beyond to assist me during the repair process. Including staying late after her shift ended to help me get my vehicle back.

Customer Service

Returned Clean

My Experience

Amazing experience. I was so bummed about my car damage after being rear ended and was not looking forward to the hassle of repairs. Now my car look brand new. They communicated with me almost daily, and finished earlier than the original anticipated date. Everyone one so kind and friendly and thorough. I never felt annoying when asking questions or expressing my concern about it looking the same as before. From start to finish it was a pleasurable experience, and I am extremely grateful. Would absolutely go back…but hopefully won’t have to haha. Alan was superb and I’m super impressed with my experience in entirety.

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Repair Quality

They were great. I have already filled out this form in greater detail but keep getting emails and texts so I’m doing it again.

Customer Service

Returned Clean

My Experience

Great communication and customer support

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My Experience

Great job!

My Experience

Outstanding! Everything went well. Would highly recommend to anyone!

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No feedback..when they say they willl….51 days for hail repair

Customer Service

Returned Clean

My Experience

Will and the team did a fantastic job repairing my 2026 Traverse! It looks brand new! You can’t even tell I was hit. Will goes above and beyond to keep me updated and he makes sure the job is done right!

My Experience

I am so glad that Chris was able to fix my car! He was extremely helpful, answered my questions and gave daily updates on the progress of my car. I appreciate his services and it was a pleasure to meet him! Thank you Chris for making my car look brand new again

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Repair Quality

Great quality great staff

Customer Service

Very responsive team

Returned Clean

My Experience

Our service was quick and accurate. We were giving many updates. The work exceeded our expectations!

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Repair Quality

Caliber did a great job with my car, my only complaint was the inside was left dirty on the driver side interior door. Some white substance was all over my car door

Customer Service

Alan was great

Returned Clean

My Experience

Caliber is my go to when work is needed. Will is the best.