Caliber - Fort Worth - Beach St

4.9 (5,008reviews)
97%
4920 N. Beach Street,  Fort Worth,  TX  76137
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In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (5,008)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, often by days or even weeks, which exceeded expectations. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new and thoroughly cleaned inside and out. Customers appreciated receiving regular text and phone updates throughout the repair process, eliminating the need to call for status checks. A few customers noted minor issues such as misaligned parts or loose trim upon vehicle return, and one customer mentioned difficulty reaching their advisor via text and email. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... repaired multiple damages to the passenger door. The work they did exceeded my expectations with the extra effort the showed and the high quality of the work. All ..." Read more
"... and kept me updated throughout the entire process. The quality of the repair is outstanding, my Lexus looks brand new, and youd never know there had been any damage. They ..." Read more
"... job and thanks for cleaning the car inside and out. Im very impressed with the quality of the work and the attention to detail. Thanks for taking such good care of my vehicle and ..." Read more
"Fantastic job! The car looks like it was just taken off the showroom floor. I couldnt ask for better service. They provided ..." Read more
"They left my car looking brand new, beyond satisfied."
"Really nice people and my car was fixed 2 weeks prior of the actual date! Super fast and my car is driving better them ever!!"
"... the vehicle to be finished and ready for pickup. Vehicle was ready and pickup sooner than anticipated." Read more
"Vehicle was ready weeks ahead of what we were originally told."
"... service as I was notified every step of the way. And my car was ready before the estimated due date. Very happy with the entire experience!" Read more
"The repair was delayed multiple times. I understand this was outside of Caliber's control, ..." Read more
"Extremely satisfied. I am beyond satisfied. I loved how communication was always current and clear. I never had to call for an update. It was always ..." Read more
"My experience was top notch! From the communication to the repairs on my vehicle being completed ahead of schedule, I wouldnt change a thing. Thank you ..." Read more
"I never had to call to ask about the progress of my vehicle.. I received a text with that information ever week. ..." Read more
"The process was seamless, and I was informed every step of the way. The repair was excellent. We are pleased with the ..." Read more
"... that I would get updates on my vehicles progression. I was always informed so that I wouldn't have to call and get updates." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Looks like the accident never happened

Customer Service

Drop off and pick up was quick and efficient. Communication was great during the the repair process

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The speed it was done was so fast!! I am very pleased with the work done! Looks like a brand new car.!! Only took a little over a week & it was finished! Really close to my house too!! Thank you so very much.!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Patrick was great. He made this repair smooth and easy. Very attentive tech.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Patrick and Derrick were very friendly and helpful!

My Experience

Everything was done in a timely manner, I was impressed with the work. Keep it up!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Patrick has OUTSTANDING CUSTOMER SERVICE SKILLS. I was very IMPRESSED and MORE THAN SATISFIED!!! Thank you for a GREAT EXPERIENCE!

Likely to Recommend

Repair Quality

I was GREAT!!! I’m completely satisfied

Customer Service

Great customer service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an awesome job on both of my vehicles and took care of me. Thanks Patrick and team.

Customer Service

Great. Patrick was really helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Good

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks like it just came off the lot plus the timing was perfect

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

John was excellent this was my second time working with him on a vehicle and always great customer service, always gave updates on my vehicle. Danielle at the front is also nice.

Likely to Recommend

Repair Quality

Great service. My car looks good as new!

Customer Service

Very responsive

Kept me Informed?

Yes

Ready on Time?

Yes

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