Pignatelli Collision

5.0 (522reviews)
100%
3925 Booth Calloway Rd,  Richland Hills,  TX  76118

In operation 15 years.

We are a family owned and operated automotive collision repair shop committed to the work of excellence in restoring vehicles to their pre-collision condition and to value the people that come through our doors. You can expect a family environment that does business the family way, with excellence and professionalism. We are committed to staying at the forefront of our industry in technology and methodology. As a repair shop, we offer a full range of collision repair services with the most advanced and innovative equipment, tools, and materials. As our cars evolve, so do we. We believe the world is getting better and better, not worse and worse. And how we conduct our lives and relate to our world in business and community should be restorative. Making all things new isn’t just our slogan. It’s our way of life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Nissan

Reviews (522)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional service quality, with many highlighting outstanding workmanship, attention to detail, and repairs that make vehicles look brand new. Communication stands out as a major strength, with staff providing regular updates and clear explanations throughout the repair process. The shop demonstrates strong timeliness, often completing work ahead of schedule or as promised. Customers appreciate the professional, friendly staff and clean facility environment. While some minor issues like overspray were noted, they were promptly addressed, showing commitment to customer satisfaction and quality control.
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"... start to finish, the experience was excellent. The workmanship and attention to detail were outstanding, and the final result exceeded my expectations. The ..." Read more
"AMAZING work! I will forever bring my vehicles for any body work"
"These guys are the best, excellency"
"Pignatelli Collision did an outstanding job in their work and customer service. I had a less than pleasant ..." Read more
"... care of our vehicle needs for a fair price. Plus they did a great job fixing the vehicle." Read more
"It was ready when promised"
"Early"
"My vehicle was ready earlier than expected."
"It took less time then estimated"
"There were 2 promised times which we went past. It was ready on the 3rd estimated time."
"... the vehicle looked as good as new when completed. Communication throughout the process was clear and professional, and it was evident that they take pride ..." Read more
"The twice weekly calls were amazing to alleviate any stress I had!"
"Regular phone calls are appreciated"

My Experience

The repair was great. Thanks

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I would recommend to anyone

Repair Quality

Very pleased with their repair.The best repair shop that I have ever used

Customer Service

Very satisfied

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I've never found better than yours, and you are a LOT better than these multi-store corporate brands.

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None

Repair Quality

Always a great job and great communication throughout the process.

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I cannot recommend Pignatelli Collision enough. They recently repaired my 2023 Ford Bronco Sport, and the results are absolutely incredible. The truck looks brand new, as if the accident never even happened.The team truly went above and beyond throughout the entire process. Their communication was excellent, the turnaround time was fast, and their attention to detail is unmatched. It is rare to find a business that combines top-tier craftsmanship with such outstanding customer care. If you want your vehicle fixed right, take it to Pignatelli Collision!

Repair Quality

I cannot recommend Pignatelli Collision enough. They recently repaired my 2023 Ford Bronco Sport, and the results are absolutely incredible. The bronco looks brand new, as if the accident never even happened.The team truly went above and beyond throughout the entire process. Their communication was excellent, the turnaround time was fast, and their attention to detail is unmatched. It is rare to find a business that combines top-tier craftsmanship with such outstanding customer care. If you want your vehicle fixed right, take it to Pignatelli Collision!

Customer Service

I cannot recommend Pignatelli Collision enough. They recently repaired my 2023 Ford Bronco Sport, and the results are absolutely incredible. The truck looks brand new, as if the accident never even happened.The team truly went above and beyond throughout the entire process. Their communication was excellent, the turnaround time was fast, and their attention to detail is unmatched. It is rare to find a business that combines top-tier craftsmanship with such outstanding customer care. If you want your vehicle fixed right, take it to Pignatelli Collision!

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Repair Quality

The car is perfect. I will continue to bring my vehicle there if I have any issues in the future. I would have given a 10. I felt like there was a little room to work with me on the price and some discounts since I've used you all in the past

Customer Service

The car is perfect. I will continue to bring my vehicle there if I have any issues in the future. I would have given a 10. I felt like there was a little room to work with me on the price and some discounts since I've used you all in the past

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Extremely pleased

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Repair Quality

My husband and I were referred to Pignatelli by our dealership advisor. Our experience was top-tier from the time we called to see if they would take us on to the time we picked it up, which was today, May 21, 2026. Noah and Frank remained personable, professional, and responsive the entire time. Frank was ESPECIALLY patient with the back-and-forth with our insurance company. He should get an Emmy just for putting up with that situation. 😂 Yet he NEVER lost his cool, remained composed, and diligent. While we don’t want another unfortunate incident to happen, yet if one did, we’d only go with Pignatelli, no hesitation. And the quality of the work done? SHOW ROOM READY. HANDS DOWN. Thanks again, Frank and Noah. From Hugh and Jeniece Dawkins.

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Repair Quality

Always do excellent work!

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Super fast and quality work

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Repair Quality

On a scale of 1–10, I would rate my satisfaction with Pignatelli Collision’s repair quality a 10. From start to finish, the experience was excellent. The workmanship and attention to detail were outstanding, and the final result exceeded my expectations. The repairs were done right the first time, and the vehicle looked as good as new when completed. Communication throughout the process was clear and professional, and it was evident that they take pride in the quality of their work. It’s not always easy to find a shop you can trust, but Pignatelli Collision delivered on every level. I would absolutely recommend them to anyone looking for high-quality, reliable repair work.

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Repair Quality

Service people were friendly, polite, and took care of our vehicle needs for a fair price. Plus they did a great job fixing the vehicle.

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Joseph and the team were great, car looks amazing!

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Good work on the car!

Customer Service

Frank was great with follow up!

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Great service and high quality work

Repair Quality

Frank was thorough and very kind.

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