Caliber - North Richland Hills
In operation 29 years, 25 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The receptionist at the front desk was very friendly and kind greeting me as soon as I walked in the door and then when the agent came out to talk to me about my vehicle, he was really friendly. Let me know everything upfront just overall great experience.
My Experience - 5.0/5.0 -
2nd time using Caliber Collision and have Had a great experience twice now! 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and work.
My Experience - 5.0/5.0 -
This was our second car to have repaired here. Chase was amazing in explaining the entire process of my repairs as well as communicating with my insurance company. I was notified of every step in the process and my repairs were completed earlier than originally estimated. My car was immaculate when I picked it up! I told Chase that I felt Calibers repair people must’ve used magic to make my car look as great as brand new! They’re definitely artists who are extremely talented in their craft. My repairs are also guaranteed for the life of my car. I definitely don’t wish accidents for anyone, but if they DO happen, Caliber is absolutely the very best place one can go for repairs. Thank you Chase and Caliber Collision!
Likely to Recommend - 5.0/5.0 -
I would DEFINITELY recommend Caliber to anyone and everyone needing any type of repairs to their vehicles!
Repair Quality - 5.0/5.0 -
Beautiful work in a very timely fashion. Chase was wonderful about keeping me informed during the entire process.
Customer Service - 5.0/5.0 -
Everyone I encountered at Caliber was very friendly, concerned and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Chase was great on keeping me up to date on my car. I was very satisfied with the work done on my vehicle. This is the second time using Caliber Collision. I would highly recommend Caliber Collision to anyone. needing repairs done to their vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with my car
Customer Service - 5.0/5.0 -
Chase was great. He kept me well informed about what was happening with my car
Returned Clean
My Experience - 5.0/5.0 -
Kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 so far 👍
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Omar does great customer service service and the shop work was top noych
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great impressive work
Customer Service - 5.0/5.0 -
Omar and the front office are very customer service focused
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. Chase was awesome. He kept me informed of the progress and my car was ready the day it was promised. Thank you for great service.
Likely to Recommend - 5.0/5.0 -
Great service Great repairs car looks great
Repair Quality - 5.0/5.0 -
Chase was awesome. He kept me updated the whole time. My car looks great. Delivered as promised. And you returned the rental for me!
Customer Service - 5.0/5.0 -
Very satisfied with all Chases communication.
Returned Clean
My Experience - 5.0/5.0 -
Colleyville team was great and Chase in NRH was awesome.
My Experience - 5.0/5.0 -
Y'all did an amazing job and thank you for everything
Likely to Recommend - 5.0/5.0 -
I will refer everybody I know great customer service and got the job done
Repair Quality - 5.0/5.0 -
Did an awesome job thank you
Customer Service - 5.0/5.0 -
Kept me updated on every step
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Ford Explorer looked great and the fit and finish was great. They got the car done fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It was quick and easy process. We get updates during the process from the advisor. Highly recommended.
My Experience - 5.0/5.0 -
Chase went above and beyond to make sure everything was perfect. Thanks again Chase and to your repair techs for the outstanding repair job! 10 out of 10!