Caliber - North Richland Hills
In operation 29 years, 25 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received updates about the status of my car by message throughout the entire process. I was also treated very well at Caliber. Bella was very attentive, friendly, and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received excellent service from everyone from the very beginning. I was kept updated on the status of my car repair via text messages. Bella, who handled my repair, was very friendly, attentive, and helpful throughout the entire process. I really appreciate the great customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, respectfully, speedy , efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chase was courteous, efficient, friendly, and thorough.
Customer Service - 5.0/5.0 -
Office receptionist was friendly and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
had an absolutely wonderful experience with Caliber Collision! From start to finish, the entire process was smooth, professional, and stress-free. The team went above and beyond to make sure everything was handled with care, attention to detail, and exceptional customer service. The communication was excellent, everyone was friendly and knowledgeable, and I truly felt that my vehicle was in good hands. The quality of the repair work exceeded my expectations, and my car looked fantastic when I got it back! It’s rare these days to find a company that genuinely cares about customer satisfaction, but Caliber Collision certainly delivered. Their professionalism, honesty, and dedication to doing the job right really stood out. A huge thank you to the entire team for making what could have been a stressful situation such a positive experience. I would absolutely recommend Caliber Collision to anyone looking for outstanding repair work and exceptional customer service. You have definitely earned my trust and future business!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bella was wonderful! She got our car fixed quickly and even changed out my tail light. We will definitely be back, but we hope we dont😉
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked great and Bella had my back blinker replaced. Thank you!
Customer Service - 5.0/5.0 -
Bella was great! She got our car finished quickly, and replaced my back blinker.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chase is super friendly, professional, and personalble.
My Experience - 5.0/5.0 -
Bella is so very awesome !!!!! She kept me informed 💯!!! I never had to call or wonder how things were going with my Vette !!!! The work on my Vette is perfect and her reassurance that it would be was dead on. I will recommend,because of her and the great work to anyone that may need their bodywork to go see Bella at Caliber Collision!!!!!!
My Experience - 0.0/5.0 -
The frame was supposed to be checked before repairs started after the repairs were almost complete they discovered the frame was bent the frame was allegedly straightened but now the front end cannot be aligned and the rear end is crooked. What a joke!
My Experience - 5.0/5.0 -
Chase did a great job updating us on the progress of the repair. The communication was great the entire time. Anytime we needed a question he was quick to provide an answer.
Likely to Recommend - 5.0/5.0 -
Specifically, store 0528
Repair Quality - 5.0/5.0 -
Car looked great! I thought the wheels were new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Experience dealing with caliber Collision Service Person was great Bella as well as Store manager Chris Very Professional Would highly recommended them
Likely to Recommend - 5.0/5.0 -
Will definitely recommend Calliber Collision to Anyone needing repairs
Repair Quality - 5.0/5.0 -
Everything was as Discussed and Promised It was actually finished before promised date
Customer Service - 5.0/5.0 -
Agent Bella was great Very Professional and knowledgeable She was a Pleasure working with I recieved updates almost daily
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for the great service team in NRH they were all so kind and professional. Omar is awesome and kept me informed. This is the 2nd time for me to have you service my vehicles...I will always come to you always! Great Service and a great Team. Thank you again!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am happy with the finished outlook and I am also pleased with Chase customer service skills. Extremely informative to all my concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was great !