Caliber - Colleyville

4.8 (7,595reviews)
97%
5900 Colleyville Blvd,  Colleyville,  TX  76034
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (7,595)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, looking brand new, and completed with exceptional attention to detail. Timeliness was a standout highlight, as vehicles were often ready ahead of schedule, exceeding expectations. Communication was widely celebrated, with customers appreciating regular text updates, proactive status notifications, and thorough explanations throughout the repair process. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly noted. A few customers mentioned areas for improvement, including occasional paint quality concerns, loose parts upon return, and isolated communication gaps, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... gave me peace of mind. The work was done quickly and the quality was outstanding. Overall, fast, professional service and great communication. Highly recommend!" Read more
"My car looks amazing!!! Superior quality workmanship with absolutely the best customer service second to none!!! Everyone from the front office ..." Read more
"Our car was damaged due to a collision. Caliber did not examine the entire car and only fixed what they could see from one area that was hit. They let us take the ..." Read more
"... putting it on or it came to them broken, either way they chose to install a broken mirror and attempted to represent the car as fixed." Read more
"... speed bumps. Got it back in for them to take a look. They realized it was a bracket. Got on the books to fix and they got it back to pre accident feel." Read more
"Very pleased and the topping was the speed which the job was completed was less than initially projected which worked really well for me. I also appreciated ..." Read more
"Great customer service, extremely fast turnaround, no hassle and excellent work."
"Repairs took an additional 10 days to complete from original estimate."
"The job was completed well ahead of schedule and the workmanship was excellent. Everyone I encountered from drop of to them dropping ..." Read more
"Caliber completed the job in less than half the estimated time and my car looks great!"
"... They explained everything they were going to do and texted me updates through the while process! They even handled my rental car pick up and drop off." Read more
"The entire experience, from estimate to repair completion, was seamless. Everyone was professional and helpful. Good communicators who answered all ..." Read more
"We love the customer service and friendly staff. The communication and updates are so thorough. Everyone takes pride in their work."
"We had to call for updates and in the end did not get a car that was safe enough to drive"

My Experience

I dealt with Alex for the work that I needed done due to an accident. She was awesome she kept in touch during the whole process. My vehicle was done even earlier than she first stated. When I had questions she would take my calls and explain where we were at. She was phenomenal to work with

My Experience

Outstanding service at Caliber!! Best body shop in the state. Hands down best experience I have had for any type of auto body work or auto repair. Thanks Caliber!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The caliber team did a great job getting my truck fixed quickly and correctly. Cameron Haskins did a great job communicating throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We brought our car there probably five or six times. It’s the only place we will use.

Repair Quality

Alex and Cameron were amazing. Alex kept me in the loop throughout with pertinent updates. They also touched up some of the chips on my car! Terrific service. It looks brand new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair is great as always. A small thing - if y'all empty glove boxes or remove ODB2 devices, please put them back. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Nice service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cameron Haskins was absolutely wonderful. Personable Great customer service - responsive Very knowledgeable And great to deal with with! Thanks for great service Rina Arnold

Likely to Recommend

Loved the way I was treated!

Repair Quality

Cameron Haskins was amazing. Great knowledge, great customer service skills and wonderful to work with.

Customer Service

Great. Very friendly and cordial and efficient.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All seems great. Professional and friendly service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ve shared my experience with neighbors and family. 👍🏼

Repair Quality

You made it so easy for me dealing with my car. My late husband used to take care of these things. I was nervous, once I opened the door a beautiful smile greeted me and then Cameron introduced himself. After he explained everything it was such a relief. Even after I picked up the car, Caliber went beyond doing an amazing job. Good people are hard to have in your company. Caliber you are very fortunate 🙏🏼

Customer Service

Every single person that walked by as I was waiting, asked if I been helped. Now that’s hospitality!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank Father God for kind people that makes every one feel Special. thank you for such a great job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Cameron was excellent and so was the lady who works at the front desk. They were extremely helpful and efficient- Cameron was communicative in the process and made it very easy. Genuinely it made a not so ideal accident a much smoother process than I anticipated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The process was amazing and really easy!!!!

Likely to Recommend

Repair Quality

Looks great

Customer Service

Great experience

Kept me Informed?

Yes

Ready on Time?

Yes

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