Five Star Collision Center

5.0 (993reviews)
99%
5250 N Riverside Drive,  Fort Worth,  TX  76137

In operation 32 years, 15 years at this location.

Sam Pack's Five Star Ford , Known for it's excellent customer service , Fast , Friendly,Knowledgeable Staff .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (993)

Likely to Recommend

Repair Quality

I little disappointed about some parts were replace by used parts. But overall it looked good.

Customer Service

Nice ppl to work with

Likely to Recommend

Repair Quality

They did an amazing job on my car!! Would definitely choose them if I ever needed anymore body work done.

Customer Service

Scott was amazing made sure he kept me updated on the progress.

Returned Clean

Likely to Recommend

Repair Quality

Great advisor and customer service

Customer Service

Likely to Recommend

Repair Quality

Car looks like new

Customer Service

Attentive

Likely to Recommend

Repair Quality

Five Star always takes good care of us and our family! Truck looks good as new! Thank you.

Customer Service

Returned Clean

My Experience

Timely and expertly repaired. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They went above and beyond my expectations.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

3rd time I have used your shop. Very satified

Repair Quality

Everything looks great

Customer Service

All good

Returned Clean

My Experience

Really nice staff

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Muy buena recomendacion

Repair Quality

excellent trabajo

Customer Service

Muy buen servicio , muy atentos

Returned Clean

Likely to Recommend

Repair Quality

The repair work was done excellently. Your man in the shop are great at what they do!

Customer Service

Truly enjoy talking to the young lady that I talked to each and every time I go there. I hate to hear that she’s leaving there because she was one of the ones that really made it a pleasurable experience coming there.

Returned Clean

Likely to Recommend

Repair Quality

Our Repair Representative, Rickie Flanagan, is very knowledgeable and responsive. He was always available whenever I called with questions or concerns, and he consistently checked in to make sure we had everything we needed. He is especially friendly and helpful. When we picked up our Tundra, he went above and beyond to accommodate our needs and ensure we were completely satisfied with the experience. His excellent customer service and dedication made the entire process smooth and enjoyable. Or, if this is for a dealership review: Our Repair Representative, Rickie Flanagan, was extremely knowledgeable, responsive, and professional. He was always available whenever I had questions or concerns and regularly followed up to ensure we had everything we needed. Rickie was especially kind and accommodating when we picked up our Toyota Tundra. He went above and beyond to address our needs and ensure we were completely satisfied. His outstanding customer service made the entire experience a positive one. Highly recommended!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great job.