Windus Auto Collision Specialists

5.0 (419reviews)
100%
5951 N Main St,  Fort Worth,  TX  76179

Family owned and operated for 25 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (419)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new after service. The team is widely recognized for outstanding customer service, described as friendly, professional, and genuinely caring. Communication stands out as a major strength, with customers appreciating frequent updates throughout the repair process. Timeliness is another highlight, as several customers noted their vehicles were completed ahead of schedule. Customers also commend the shop for making stressful situations feel manageable and easy to navigate. The shop has earned strong loyalty, with many customers returning for multiple repairs and enthusiastically recommending the shop to family and friends. A minor improvement point noted by one customer involved a need for a follow-up touchup visit, reflecting an isolated case rather than a recurring concern.
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"... through picking up my car, they were nothing but professional, efficient, and experts in their field! Customer service was amazing and communication was ..." Read more
"... entire process. They did not cut any corners and completed all repairs in a timely manner." Read more
"... car and it took less than a week for the repairs! The work was spectacular and I will not hesitate to use Windus again." Read more
"As always the work has restored my car back to its original new car look!"
"Excellent communication, great work , and fixed in a timely manner! Thank you !"
"At first they said up to three weeks but instead they had the car for a week! Way beyond my expectations."
"My car was ready in less than a week!"
"My vehicle was returned to me two days earlier than expected."
"It was done a week earlier than expected"
"2 days early!"
"... experience with this automotive repair shop. They were very communicative throughout the entire process and made sure to keep me informed about what was ..." Read more
"... in their field! Customer service was amazing and communication was thorough and frequent. They made it an easy process like it should be. Highly ..." Read more
"They let me know every step of the process."
"Prompt and regular updates. Great repair. Treated with dignity and respect. Thanks"
"They kept me informed and did good work. Highly recommend!"

Likely to Recommend

Repair Quality

Customer Service

Excellent service.

Returned Clean

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Most definitely recommended

Repair Quality

Everyone was extremely friendly, especially James very attentive, answered every question was very helpful

Customer Service

Excellent

Returned Clean

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Customer Service

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I will definitely recommend repair service here .

Repair Quality

Excellent communication, great work , and fixed in a timely manner! Thank you !

Customer Service

Excellent communication on status of repairs.

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy satisfecha , con Mr James es una persona, muy honesto y cortés , excelente trabajo en mi carro , muy agradecida por su ayuda .

Customer Service

Returned Clean

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Customer Service

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Customer Service

I really enjoyed my experience with James. What a great guy and he kept me updated through the process. 10/10 would work with again

Returned Clean

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Repair Quality

Prompt and regular updates. Great repair. Treated with dignity and respect. Thanks

Customer Service

Returned Clean

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It would be easy to recommend them.

Repair Quality

They did a great job. There are no signs of any hail damage.

Customer Service

They kept me up to date on thier progress and answered my questions.

Returned Clean

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Yes, we've had a prior vehicle repaired at Windus too.

Repair Quality

Customer Service

James kept us informed of our vehicle's progression while being repaired.

Returned Clean

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Repair Quality

Great customer service and flexibility

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Big job or small job we always refer family and friends to Windus Auto Collision

Repair Quality

Always friendly, honest, dependable and delivers when promised.

Customer Service

Excellent!!

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Repair Quality

They kept me informed and did good work. Highly recommend!

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Would very highly recommend them!!!!

Repair Quality

Best place ever to have your car work done at!!!!

Customer Service

Excellent service

Returned Clean

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Repair Quality

They did great work and kept up communication. Would recommend

Customer Service

Returned Clean