Caliber - Fort Worth - Downtown

4.8 (7,770reviews)
97%
2510 White Settlement Rd.,  Fort Worth,  TX  76107

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Jaguar
Land Rover
Volkswagen
Volvo

Reviews (7,770)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and restoring vehicles to like-new condition. Communication stands out as a top strength, with advisors proactively providing regular updates via calls and texts, often twice weekly, ensuring customers were never left wondering about their vehicle status. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including interior cleanliness upon return, occasional delays in repair completion, and isolated follow-up consistency concerns. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... communicative, and clearly takes pride in their work. The repairs were flawless, and my vehicle looks brand new again. They kept me updated throughout the process ..." Read more
"Exemplary service. Work was done well and in a reasonable time - much more quickly than I expected. Caliber deserves ..." Read more
"The car was repaired to perfection. They cleaned her up inside and out. The team was on point and the car ..." Read more
"... several years. The attention to detail is amazing and my vehicles have been returned to me in perfect condition, as if nothing had happened to them. I recommend ..." Read more
"... happy with the repair work from Caliber Collision. My car looks great, everything was done on time, and the process was smooth. Id definitely recommend ..." Read more
"... was excellent. The communication was thorough and my car was done earlier than expected." Read more
"Very friendly and professional team. Repairs were made ahead of schedule and within estimate. Great work."
"... it would take over a month for repairs; however, TC and his team got the repairs done within 3 weeks. I am satisfied with the repairs and my car looks ..." Read more
"It was ready way before it was promised. Exceptional. I even came early and they were willing to help me!"
"TC was the best part of the process. He called twice a week with updates on my car. Rather good or bad he made sure to tell me and gave ..." Read more
"Caliber strongest attribute is their client communication throughout the process"
"Excellent communication and frequent updates"
"... favorite part about the service provided by Caliber. I never had to call for updates; I was contacted to keep me updated." Read more

My Experience

Very much so!

My Experience

My service advisor was great and went well beyond in dealing with the issues in servicing my cat.

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Returned Clean

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My Experience

I can hear a knocking sound when I turn my wheel to the left

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Returned Clean

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My Experience

Excellent and fast service

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Returned Clean

My Experience

We were please with the communication

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Returned Clean

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Such a good job! Very HAPPY with the work done to my vehicle!

Customer Service

Customer service was great! From dropping off my vehicle to updates from Andy! I did not have to call one time! Updates came often!

Returned Clean

My Experience

Danna took care of me. Exceptionally great work on my car and care given at Caliber Collision on white settlement in Fort Worth Texas. Very impressive!!! Thank you so much for all the attention to detail!!! Amazing care. Outstanding!!!!

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Wonderful people to work with. Answered all my dumb questions with patience

Customer Service

See previous comment

Returned Clean

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Repair Quality

I had a wonderful experience. Andy kept me up to date on a nearly daily basis, never seemed to be annoyed at my questions, and was overall absolutely wonderful to work with. I got my car back with it being in impeccable condition. If I’m ever in this situation again, I will 1000% use them again.

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Returned Clean

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Returned Clean

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My Experience

Deanna was fantastic. She kept me informed the entire time. My car was showroom clean when I picked it up. Everything worked and the repair was excellent.

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Over and above!

Returned Clean

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Han was great to work with. Passionate, knowledgeable, excellent communicator. Final repairs looked great!

Customer Service

See prior comment

Returned Clean

My Experience

Andy Francis kept me informed throughout the process and I appreciated that.

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Customer Service

Returned Clean