The Frederick Motor Company

4.8 (766reviews)

97%

(240) 772-9123

One Waverley Drive, Frederick, MD 21702

97%

See Photos

One Waverley Drive
Frederick, MD 21702

Get Directions Website Email

About The Frederick Motor Company

See Photos

One Waverley Drive
Frederick, MD 21702

Get Directions Website Email

In operation 109 years, 53 years at this location.

With a tradition of over 100 years of automotive excellence, The Frederick Motor Companies Body Shop is a full collision repair facility that services almost all makes and models of foreign or domestic vehicles . We work closely with our customers and insurance companies to ensure that we can return your vehicle to a pre-accident condition as quickly as possible. We are also fully equipped to handle repairs on aluminum body vehicles. We also use PPG Envirobase paint As North America's best-selling waterborne basecoat, the ENVIROBASE® High Performance paint system is the industry leader for color-matching accuracy and increased throughput utilizing an environmentally friendly and progressive technology. Shop is also an I-car Gold Class certified shop, as well as a Ford certified collision network vendor

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (766)

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Rating

653 Customers Rated

5 Stars

71% Complete

(544)
4 Stars

8.5% Complete

(65)
3 Stars

2% Complete

(15)
2 Stars

1.3% Complete

(10)
1 Star

0.4% Complete

(3)
< 1 Star

2.1% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praised the repair shop for outstanding service quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating daily text updates and proactive notifications about delays or additional work. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional delays, a mileage discrepancy concern, unexpected cost increases without prior notification, and minor quality issues such as debris under clear coat or misaligned panels. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... satisfied. Best repair experience I have had in decades. The quality of work performed was superb, and the project was delivered on time. Also, the ..." Read more

"Excellent workmanship."

"... Frederick Motors for my 2022 Chevy Silverado. The professionalism and speed with handling my claim was top notch. My truck looks great." Read more

"Repair was for a broken body panel clip. Panel is now in place but still not solid. Estimate was for around $350. Final bill was or ..." Read more

"... close a bit, the side panel that got repainted has some small debris under the clear coat so there is some small bumps here and there throughout the panel. Other than that ..." Read more

"A full 24 hours ahead of the anticipated completion date"

"vehicle done before designated day."

"Not the original date, but I was notified of the delay in a timely manner and the reason for the delay, which stemmed from supply chain issues."

"... rush the final steps. I was given a second date. It was finally ready three days beyond that date." Read more

"I was quoted 8 days and the car was done in 1. This actually caused a bit of a problem with my rental ..." Read more

"... the day I picked it back up was very easy. And the text updates every day was a great way to be kept appraised of the progress of the work. Well done!" Read more

"... and when I returned it. The process was easy and communication was great as well as the text messages and online portal. My car looks great! Thank you!" Read more

"... Company and they are always wonderful to work with. They are transparent, communicative and do great work." Read more

"Only communications I received was that the vehicle was completed - no mention of the additional $1200 charge"

"They were friendly but it was difficult to get a sense of the situation and how long I should expect to be without a car."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication