The Touch Up Shop

4.9 (396reviews)
100%
902 E 4th St,  Joplin,  MO  64801

In operation 31 years.

AUTO BODY,FULL COLLISION,FRAME AND PAINTLESS DENT REPAIR

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (396)

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My car came out great!! Very happy with quality of work and car was ready exactly when they said it would be!

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The Touch Up Shop did a fantastic job on my car! It looks great! Would highly recommend them!

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It’s as if it never happened! My door dings are gone and the Touch Up Shop did a quick turnaround for me, as promised!

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On time as promised

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We will definitely share our experiences!

Repair Quality

You all did a fantastic job, both sides looked great, can’t even tell there were dents even there! We will definitely share our experience with others!

Customer Service

You all did a fantastic job, both sides looked great, can’t even tell there were dents even there! We will definitely share our experience with others!

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The only thing I really didn't like was the price change from the first estimate given. I am a widow on a budget and I appreciate you working with me on what to fix and not to fix to make the repairs affordable.

Repair Quality

I appreciate you finishing my car in a timely manner. The paint job on the fender looks really nice.

Customer Service

I appreciate your secretary being prompt to answer my questions and explaining the work that was done to my vehicle. And also her picking me up when the work was completed.

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Excellent all the way around.

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Their work and customer service are excellent. They keep to the schedule promised. Staff is very friendly and I was extremely pleased with the PDR.

Customer Service

In previous comment

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Likely to Recommend

There was NOTHING wrong with my vehicle mechanically when I took it to your shop. It went in for bodywork. I paid 5k out of my pocket and insurance paid appx 9k. Your shop did something to cause first claim bad battery. Turns out battery wasn’t bad. Then onto claiming alternator is bad. Shop orders one without my authorization or cost communication. After almost 2 months later the shop charges my wife another thousand dollars! This is far from good business practices! I had used the touch up shop in past with no issues. I will NEVER use this shop again and EVERYONE I know and come in contact with will know of this unethical act! I had to be informed by a passersby that they were having battery issues when our car was spotted outside shop on a battery charger. We were notified many times of hood, doors, tailgate, being left open for days from our Kia connect app. The shop caused this failure, yet pinned it on us the customer in the end. Unacceptable and very disappointed

Repair Quality

There was NOTHING wrong with my vehicle mechanically when I took it to your shop. It went in for bodywork. I paid 5k out of my pocket and insurance paid appx 9k. Your shop did something to cause first claim bad battery. Turns out battery wasn’t bad. Then onto claiming alternator is bad. Shop orders one without my authorization or cost communication. After almost 2 months later the shop charges my wife another thousand dollars! This is far from good business practices! I had used the touch up shop in past with no issues. I will NEVER use this shop again and EVERYONE I know and come in contact with will know of this unethical act! I had to be informed by a passersby that they were having battery issues when our car was spotted outside shop on a battery charger. We were notified many times of hood, doors, tailgate, being left open for days from our Kia connect app. The shop caused this failure, yet pinned it on us the customer in the end. Unacceptable and very disappointed.

Customer Service

There was NOTHING wrong with my vehicle mechanically when I took it to your shop. It went in for bodywork. I paid 5k out of my pocket and insurance paid appx 9k. Your shop did something to cause first claim bad battery. Turns out battery wasn’t bad. Then onto claiming alternator is bad. Shop orders one without my authorization or cost communication. After almost 2 months later the shop charges my wife another thousand dollars! This is far from good business practices! I had used the touch up shop in past with no issues. I will NEVER use this shop again and EVERYONE I know and come in contact with will know of this unethical act! I had to be informed by a passersby that they were having battery issues when our car was spotted outside shop on a battery charger. We were notified many times of hood, doors, tailgate, being left open for days from our Kia connect app. The shop caused this failure, yet pinned it on us the customer in the end. Unacceptable and very disappointed

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Definitely a business worthy of a personal recommendation.

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Customer service and quality of work exceeded expectations.

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Very friendly and professional while keeping me up to date on the progress.

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The team are very friendly and helpful.

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Dents removed on lower door panel can’t see them now

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Good friendly folks

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I have had 2 cars repaired at the Touch Up Shop and both looked brand new when they were done. The staff is great, took care of the insurance and were timely. I highly recommend this shop.

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Friendly and helpful

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