The Ultimate Paint Shop

5.0 (113reviews)

100%

(847) 295-7404

28865 Nagel Ct, Lake Bluff, IL 60044

100%

28865 Nagel Ct
Lake Bluff, IL 60044

Get Directions Website Email

About The Ultimate Paint Shop

28865 Nagel Ct
Lake Bluff, IL 60044

Get Directions Website Email

For luxury vehicle owners in the Mid-West, The Ultimate Paint Shop is the premier choice for collision repair and bodywork. As the first Audi authorized facility in the region with over 30 years of experience, we expertly handle Audi and Porsche offering everything from restoration to custom paint. Our caring staff prioritizes a stress-free process and exceptional results, restoring your car to its original factory glory.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Audi

I-Car

Call

Website

Reviews (113)

Sort By:
Newest
Rating

105 Customers Rated

5 Stars

89.4% Complete

(101)
4 Stars

3.5% Complete

(4)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, seamless, and better than factory finishes. The team demonstrates outstanding attention to detail, delivering results that leave vehicles looking brand new. Communication is a standout strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process, making what could be a stressful experience feel smooth and transparent. Timeliness is well-regarded, with many repairs completed ahead of schedule despite challenges such as parts delays from overseas or insurance complications, which the team proactively managed on customers behalf. Vehicle cleanliness upon return is repeatedly highlighted as a delightful bonus, with cars returned spotless inside and out. Some customers noted they would have appreciated more proactive communication during longer repairs, and a few mentioned extended wait times, though these were largely attributed to parts availability or insurance delays rather than the shop itself. Overall, customers express high satisfaction and loyalty, with many identifying the shop as their go-to choice and enthusiastically recommending it to family and friends.

Select to learn more

Service Quality
Communication

"The work done is seamless ! Great as new !"

"... who wants the premium experience. They are at the pinnacle of quality workmanship and take pride in performing with excellence. If you have a European vehicle there ..." Read more

"Communication throughout the process was great. The repair job was spectacular! The car looks absolutely brand new again."

"... was my 3rd time working with Ultimate Paint Shop--great attention to detail and communication, thx!" Read more

"Great customer service and great work on my car. Looks good as new."

"It would have been nice to receive a bit more communication during the repair process. It was quite lengthy and there were times where ..." Read more

"Wonderful service! Very well kept communication with updates throughout the entire process. The highest quality service. Very satisfied with ..." Read more

"They are communicative. They answer phone calls and keep you apprised of all the details regarding repairing your car. I cannot recommend ..." Read more

"Regular updates by text were great!"

Service Quality
Communication

Service Quality
Communication

"The work done is seamless ! Great as new !"

"... who wants the premium experience. They are at the pinnacle of quality workmanship and take pride in performing with excellence. If you have a European vehicle there ..." Read more

"Communication throughout the process was great. The repair job was spectacular! The car looks absolutely brand new again."

"... was my 3rd time working with Ultimate Paint Shop--great attention to detail and communication, thx!" Read more

"Great customer service and great work on my car. Looks good as new."

"It would have been nice to receive a bit more communication during the repair process. It was quite lengthy and there were times where ..." Read more

"Wonderful service! Very well kept communication with updates throughout the entire process. The highest quality service. Very satisfied with ..." Read more

"They are communicative. They answer phone calls and keep you apprised of all the details regarding repairing your car. I cannot recommend ..." Read more

"Regular updates by text were great!"

Abed (Audi owner) reviewed 8/2/26

Issac is outstanding

Mark (Porsche owner) reviewed 7/23/26

Im a repeat customer and have referred my whole family and they have become the shop of choice

Joanna and her team are the best I've ever worked with. The end result of their work is better than factory finishes!

Top line customer service and communication

Toby (Audi owner) reviewed 7/22/26

My car looks good as new, and I have the peace of mind of knowing that it was done by Audi Certified mechanics and body repair professionals. I would like to specifically thank Issac for his communication throughout the process, and for handling the insurance issues for me so that all was completed and I did not have to spend money out of pocket. Thank you Ultimate Paint Shop!

David (Audi owner) reviewed 7/17/26

Ultimate Paint quality of work is very good. Isaac makes the process efficient, he has excellent communication and is always very helpful.

Isaac keeps open communication and let me know if there was anything I can do to help with State Farm.

Brian (Porsche owner) reviewed 7/16/26

Richard (Porsche owner) reviewed 7/9/26

Isaak was easy to work with. The finished job made the car look like new.

Jamie (BMW owner) reviewed 7/8/26

quick and on schedule

very communicative

Alec (Audi owner) reviewed 6/30/26

Matthew (Audi owner) reviewed 6/8/26

Maxwell (Audi owner) reviewed 5/28/26

I’d recommend them to anyone who wants the premium experience. They are at the pinnacle of quality workmanship and take pride in performing with excellence. If you have a European vehicle there is no one better for quality. Keep up the good work!

These are the most professional and best paint shop folks to work with.

Sarah (Porsche owner) reviewed 5/25/26

Kirk (Chevrolet owner) reviewed 5/11/26

It would have been nice to receive a bit more communication during the repair process. It was quite lengthy and there were times where I was wondering what was going on and if everything was progressing OK.

George (Mercedes-Benz owner) reviewed 4/24/26

Aaron (Audi owner) reviewed 4/23/26

Shelbi (Audi owner) reviewed 4/8/26

Dina (Audi owner) reviewed 4/6/26

The work done is seamless ! Great as new !

Joanna has been super helpful. She took care of all the insurance and rental procedures. She constantly kept me posted with the status of the repairs

Merrick (Porsche owner) reviewed 4/6/26

Mehmet (Honda owner) reviewed 4/2/26

Thanks to Joanna.

Robert (Ford owner) reviewed 3/30/26

This was my 3rd time working with Ultimate Paint Shop--great attention to detail and communication, thx!

Steve (Audi owner) reviewed 3/6/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

The Ultimate Paint Shop

About The Ultimate Paint Shop

Reviews (113)

105 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0