The Ultimate Paint Shop

5.0 (120reviews)
100%
28865 Nagel Ct,  Lake Bluff,  IL  60044

For luxury vehicle owners in the Mid-West, The Ultimate Paint Shop is the premier choice for collision repair and bodywork. As the first Audi authorized facility in the region with over 30 years of experience, we expertly handle Audi and Porsche offering everything from restoration to custom paint. Our caring staff prioritizes a stress-free process and exceptional results, restoring your car to its original factory glory.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
I-Car

Reviews (120)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than factory finishes upon return. The team receives high marks for thorough communication, with customers appreciating regular updates via texts, calls, and emails throughout the repair process. Timeliness is generally well-regarded, with several customers noting their vehicles were completed ahead of schedule. Customers also highlight the shop's expertise in handling insurance matters directly, relieving them of significant stress. A few customers noted repairs took longer than expected, though they acknowledged delays were often attributed to insurance or parts availability rather than the shop itself. One customer mentioned they would have appreciated more proactive communication during a lengthy repair. Overall, the shop is widely recommended, with many customers describing themselves as repeat clients who refer family and friends.
Select to learn more
"... who wants the premium experience. They are at the pinnacle of quality workmanship and take pride in performing with excellence. If you have a European vehicle there ..." Read more
"... communication with updates throughout the entire process. The highest quality service. Very satisfied with the finished product. Could not be happier! Thank you so much!" Read more
"Communication throughout the process was great. The repair job was spectacular! The car looks absolutely brand new again."
"The work done is seamless ! Great as new !"
"Excellent service and workmanship! Doesnt get any better than this!"
"Wonderful service! Very well kept communication with updates throughout the entire process. The highest quality service. Very satisfied ..." Read more
"Regular updates by text were great!"
"... during the repair process. It was quite lengthy and there were times where I was wondering what was going on and if everything was progressing OK." Read more
"They are communicative. They answer phone calls and keep you apprised of all the details regarding repairing your car. I cannot recommend ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is my second time I am using this shop

Repair Quality

Completely satisfied. Perfect job on every steps. Thank you all.

Customer Service

Completely 100% satisfied.

Returned Clean

Likely to Recommend

I would absolutely tell a friend or family member that The Ultimate Paint Shop is the ONLY place they should have their vehicles repaired.

Repair Quality

The attention to detail is great.

Customer Service

I will say that Issac Hambrick was so good at answering every question I had about the repair and proactively keeping me informed of the time line to completion. He is one of the most polite and conscientious people I have worked with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great painting

Customer Service

Took a bit longer than expected

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and workmanship! Doesn’t get any better than this!

Customer Service

The best!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Issac is outstanding

Customer Service

Returned Clean

Likely to Recommend

Im a repeat customer and have referred my whole family and they have become the shop of choice

Repair Quality

Joanna and her team are the best I've ever worked with. The end result of their work is better than factory finishes!

Customer Service

Top line customer service and communication

Returned Clean

My Experience

My car looks good as new, and I have the peace of mind of knowing that it was done by Audi Certified mechanics and body repair professionals. I would like to specifically thank Issac for his communication throughout the process, and for handling the insurance issues for me so that all was completed and I did not have to spend money out of pocket. Thank you Ultimate Paint Shop!

Likely to Recommend

Repair Quality

Ultimate Paint quality of work is very good. Isaac makes the process efficient, he has excellent communication and is always very helpful.

Customer Service

Isaac keeps open communication and let me know if there was anything I can do to help with State Farm.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Isaak was easy to work with. The finished job made the car look like new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

quick and on schedule

Customer Service

very communicative

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’d recommend them to anyone who wants the premium experience. They are at the pinnacle of quality workmanship and take pride in performing with excellence. If you have a European vehicle there is no one better for quality. Keep up the good work!

Repair Quality

These are the most professional and best paint shop folks to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It would have been nice to receive a bit more communication during the repair process. It was quite lengthy and there were times where I was wondering what was going on and if everything was progressing OK.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean