Star Auto Authority Collision Inc

5.0 (324reviews)
100%
600 Lakeview Parkway,  Vernon Hills,  IL  60061

In operation 42 years, 24 years at this location.

Star Auto Authority was founded in Glenview, Il. as C&M Auto Service in 1984. After 15 successful years, the company opened a second, much larger (24,000 sq. ft.) mechanical repair facility in 2001 in Vernon Hills, Il. In 2007, the partners separated C&M into two companies and Mike Starovich took the reigns in Vernon Hills. In July, 2008, C&M debuted as Star Auto Authority, Inc. In August of 2011, we added our collision center business to our mechanical services offered, and the collision business has grown rapidly ever since. In 2016, 2000 square feet was added, and in 2017, a separate Star Auto Authority company was born--Star Auto Authority Collision, Inc.which is now about 30% of the total business (70% mechanical). We offer more than 30 loaners, digital inspections, and service and value second to none. Our friendly, experienced staff will treat you like our closest friends and relatives. That's because we hire nice, intelligent people that get things done right.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (324)

Likely to Recommend

Service is great. Repair was perfect.

Repair Quality

Beautiful job. Back bay looks brand new and the paint matches the rest of thr vehicle.

Customer Service

Customer service was great.

Returned Clean

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Customer Service

Great job as usual

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Repair Quality

I think the guys that repaired my car did a great job. I think that it was the front office that was not very well organized. when you pull your car in you would think there would be someone at the desk to greet you. You just stand there and wait and hope someone shows up. I had an appointment Monday morning at 10:00 am to drop off my car. when I got there someone went to tell Chris Farina that I was there. Chris came out of the office and seemed to not know who I was or what I was doing there. I had to refresh his memory on everything that was going on with my car that we had already discussed about the damage, the estimate, and the insurance company. That seemed very strange to me.

Customer Service

See what was noted before

Returned Clean

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Star Auto had been awesome! Has really helped make things easy when we were needed them

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Very good service

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My Experience

Good service!

Likely to Recommend

I recommend you to everyone!

Repair Quality

Customer Service

You guys are just incredible. I can't say a single bad thing and I can't say enough great things. I feel so cared for whenever I come in and this particular instance was no different despite how stressed I was about being in that situation in the first place. You all speak with such consideration and kindness and the professionalism is unmatched. Thank you thank you thank you

Returned Clean

Likely to Recommend

Repair Quality

The repair was so quick! I really enjoyed the communication with me, I really appreciate that!

Customer Service

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Repair Quality

The work looks impeccable and rides smoothly. They also detailed the interior of the car before returning it. Much appreciated.

Customer Service

Staff were professional and kept us updated throughout the process.

Likely to Recommend

Repair Quality

This is my third repair jobs by Star Auto. The company did great jobs to fix my cars. The work quality is second to none. They communicated well and had great customer service mind. The service price is reasonable. I will come back to other service in the future. Highly recommend.

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Repair Quality

Chris Farina was excellent. Great service!!

Customer Service

Chris Farina was excellent. Great service!!

Returned Clean

My Experience

Great work, good people ,