Liberty Automotive

4.8 (710reviews)
96%
1000 East Park Ave,  Libertyville,  IL  60048

In operation 66 years.

Liberty Auto City Collision Center has been a family business since the 1960's and repair all makes and models, specializing in Chrysler, Dodge, Jeep, Ram, SRT8, and Subaru. We use PPG waterborne paint products and offer a lifetime warranty on all of our work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 10:00 am - 3:00 pm
Tue 10:00 am - 3:00 pm
Wed 10:00 am - 3:00 pm
Thu 10:00 am - 3:00 pm
Fri 10:00 am - 3:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Subaru

Reviews (710)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have worked with Liberty auto now a couple of times and I continue to be very pleased with their service

Customer Service

Excellent customer service

My Experience

Great repair and cleaning

My Experience

Thank you to Melissa Palumbo. She was excellent in walking me through the process and staying in touch to answer my questions. The workmanship of your repair personnel was well done. I appreciate the care that was taken to ensure the communication between us was exceptional. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The staff is all friendly and even helped me coordinate the car rental.

Customer Service

Returned Clean

My Experience

Great communication

Likely to Recommend

Work was done great

Repair Quality

Work completed on time and looks as if it never happened.

Customer Service

Always kept me up to date.

Likely to Recommend

Repair Quality

Very smooth, on time , all was described perfectly.

Customer Service

All good.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I give your Staff , Specially Melissa and Franco a credit of 11 out of 10 …

Likely to Recommend

Repair Quality

Staff is excellent; Especially Melissa!

Customer Service

Likely to Recommend

Repair Quality

Great customer service and excellent repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

From the time I dropped the car off to the time I picked it up I got zero calls with status or updates. I had to call every time

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was kept up to date with my repairs and it was done before the date expected to be completed.

Customer Service

My Experience

SARAH HUNSBERGER: Both sides of the silver strip on the bumper are sticking out fairly far, it doesn’t seem like they should be sticking out this far. I can’t add pictures, but I took one of each side. Wanted to confirm.

Likely to Recommend

Repair Quality

Both sides of silver part on bumper are sticking out on ends still. Not sure if I can include pictures later, but I took two. Want to make sure it’s secured.

Customer Service

My last name still has not been corrected to Hunsberger, even after several mentions to various people. I requested it be corrected last year too.

My Experience

Melissa made the whole experience very easy and we felt that we were well taken care of. The car looks great

Likely to Recommend

Repair Quality

Customer Service

Great customer service

Likely to Recommend

Nothing good to recommend

Repair Quality

Two reasons. First, auto body shop stated how fast you can repair because you are wholesale shop, took over two week stating mechanic couldn't work. You only have one mechanic?? 2nd. I needed another car. Subaru outback 2026. No trade in. Send me out the door price. They did. Price not competitve. Purchased from Ziegler

Customer Service

Medioquer. Slow repair service. Very slow in giving price for new vehicle! Funny how higher priced dealers have that same habit!

Likely to Recommend

While it is never pleasant to have to get body work done on a vehicle, I am so glad that someone at my dealership recommended the body shop at Liberty Auto City for the two incidents that we have unfortunately encountered in recent months. I could not have asked for a better experience.

Repair Quality

I couldn't believe how quickly the work was completed and how the car looked like new!

Customer Service

Melissa and everyone at Liberty Auto City was amazing to work with and made the entire process as simple and stress-free as possible.

Likely to Recommend

Excellent work ! Thank you.

Repair Quality

Job was done fast and excellent.

Customer Service

Customer service was excellent, very polite and helpful.

Returned Clean