Crash Champions #0126 Libertyville

4.8 (4,748reviews)
96%
1536 Artauis Parkway,  Libertyville,  IL  60048

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,748)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting that vehicles were returned looking brand new. The repair team is frequently commended for professionalism, friendliness, and attention to detail. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including occasional delays, parts-related setbacks, cost transparency concerns, and isolated workmanship issues such as door misalignment and unresolved damage. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... had a great experience with Crash Champions. The staff was professional, friendly, and kept me informed throughout the entire repair process. They worked ..." Read more
"Wonderful experience. Constant communication. Timely. Excellent workmanship. Highly recommended."
"Extremely courteous, fast turnover, excellent quality workmanship. Very satisfied with the overall experience."
"100 % recomendable, Service was great and the end result was great. Definitely coming back to do repairs on my other ..." Read more
"... suggestions for other issues they see with the vehicle. They go beyond what is expected of them." Read more
"Four days early."
"Great job on the repair. Crash Champions finished 6 days early. Friendly staff. The very best !!"
"Service was excellent and not only was the work done on time, it was a head of schedule."
"Wonderful experience. Constant updates. Excellent work. Fixed timely. Highly recommend Crash Champions in Libertyville."
"... timeline spiraled into a final bill of $6,023 and took nearly two weeks. The process here felt highly deceptive: Price Gouging: After stripping the car, the price ..." Read more
"Superb detailing of what is happening and regular updates"
"Every step of the way full communication"
"Phenomenal communication"
"We were kept well informed of the status of the repairs. The repairs were done ahead of schedule and everything ..." Read more
"Great communication and excellent work!"

My Experience

Repair looks great and staff were very professional and transparent about the entire process

My Experience

Every one was friendly and helpful. My car looks brand new. I also appreciated my car being dropped off at my house. I had a wonderful experience with crash champions and will recommend them to anyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. Friendly, professional, timely updates. Repair completed on time. David was great.

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Repair Quality

A great place with a helpful staff.

Customer Service

Returned Clean

My Experience

Great service and complete job way ahead of schedule.

My Experience

Dave as great at keeping me updated! My car was cleaned like new, much appreciated.

My Experience

Excellent service. Highly recommend

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Repair Quality

Customer Service

My Experience

I appreciated being updated on the progress of the repairs and the date of the final completion. Both Crash Champions and Enterprise had professional, friendly people with whom to work.

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My Experience

Great experience with Crash Champions. The team was professional, helpful, and kept me updated throughout the repair process. They explained everything clearly and made the process with my insurance easy. I’m very satisfied with the service and appreciate the work the team did on my Chrysler.

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Returned Clean

My Experience

Very professional and friendly staff! My car looks good as new too!

Likely to Recommend

Every day received a notice

Repair Quality

Very professional staff and car looks like new! Very satisfied. Thank you

Customer Service

Very professional and very good work. My car looks like new

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Repair Quality

Excellent work done on my car. Thank you.

Customer Service

Customer service was great! Megan is great!

Returned Clean

My Experience

Good communication and attention to details of the repair

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Repair Quality

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My Experience

You kept me informed regularly through the process. Office staff were professional and helpful. The work looks great and was completed in fewer days. I am grateful for your work.

Likely to Recommend

Repair Quality

They were able to do my repair quickly and Dominic was very kind in explaining the repair and gave me a written quote. Everyone was friendly and polite and my car repair made it look brand new. I would recommend Crash Champions to anyone needing work or repairs to their car. Thank you CC for a job done fantastically!

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Dominic was wonderful in communicating the status of the repair from the beginning to the end. We are extremely satisfied and everyone was friendly.

Likely to Recommend

Wonderful people and

Repair Quality

Awesome job and quick turnaround.

Customer Service

Everyone are friendly and kept up up-to-date with the process.

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Repair Quality

Very slow repai, poor communications, at least in the beginning. Nice repair.

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