Crash Champions #0371 Palatine

4.9 (1,017reviews)
98%
20168 North Rand Road,  Deer Park,  IL  60074

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,017)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted the professionalism and friendliness of the staff, noting they felt welcomed and cared for throughout the repair process. Regular status updates via calls and texts were frequently appreciated, with several customers noting repairs were completed ahead of schedule. The quality of repair work received high marks, with many stating their vehicles looked brand new post-repair. A small number of customers noted delays due to parts availability and occasional communication gaps, but these were largely offset by the overwhelmingly positive experiences shared across the majority of reviews.
Select to learn more
"The people at Crash Champions are excellent at their jobs, and equally excellent in caring about their customers feelings and concerns."
"... had a great experience with Crash Champions. The repairs to my car were expertly and timely performed. I was kept Informed of the status every step of ..." Read more
"Im so impressed with the service I received. The technicians did an amazing job on my car, explained everything clearly, and treated me with respect. Im very happy ..." Read more
"This is one of the nicest, most professional body shops I have worked with. I was kept up to date about the status of my ..." Read more
"Customer service they are very very friendly but when it comes to work . They didnt place some bolts back ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service by Team Crash Champion.

My Experience

Great customer service! Good work and done ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

An incredible job on fixing my car up. Enjoying the ride again and thank you to all the team at crash champions for making it up earlier on the delivery

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional and accomodating

Customer Service

My Experience

Everyone was efficient and personable. The car looks great

My Experience

They kept me up to date on what was going on with my car

Likely to Recommend

Repair Quality

I have already been recommending you to others

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Work done earlier then planned. Great help coordinating my rental. Fair price. Good work. Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Friendly and helpful

Likely to Recommend

Repair Quality

Easy going and fully helpfull staff

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy process. Easy to deal with. Car looks good!