Crash Champions #0573 Elgin

4.8 (2,942reviews)

96%

(847) 742-6969

910 E Chicago Street, Elgin, IL 60120

96%

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910 E Chicago Street
Elgin, IL 60120

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About Crash Champions #0573 Elgin

See Photos

910 E Chicago Street
Elgin, IL 60120

Get Directions Website Email

Schedule an appointment at Crash Champions #0573 Elgin

Book Appointment

Apply for Financing

In operation 12 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (2,942)

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Newest
Rating

2,511 Customers Rated

5 Stars

77.1% Complete

(2267)
4 Stars

5% Complete

(147)
3 Stars

1.5% Complete

(45)
2 Stars

0.8% Complete

(24)
1 Star

0.2% Complete

(7)
< 1 Star

0.7% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, with many highlighting the professionalism and friendliness of the entire team. The proactive communication through text updates and personalized service kept customers informed and confident throughout the repair process. Timeliness was a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The added touches, such as cleaning and detailing vehicles inside and out, were frequently mentioned as unexpected and appreciated gestures. A small number of customers noted areas for improvement, including more proactive status updates without needing to call, occasional delays in parts availability, and isolated quality concerns flagged directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... my car, and I couldnt be happier with the results. The workmanship is flawless — my car looks brand new again. The team was professional, friendly, and kept me ..." Read more

"The staff that I dealt with was outstanding. Every step of the repair was explained with complete transparency."

"... and answered all my questions without hesitation. The workmanship was outstanding—my car looks as good as new, and youd never know it had been damaged. The attention ..." Read more

"Second time I have used Crash Champions! Excellent work. From the customer service to the body work!"

"This is the place to go for high quality craftsmanship. Very honest and professional! I highly recommend ..." Read more

"... Champions was10 out of 10. Efficient, knowledgeable, timely, polite, and the car was ready earlier than expected! 5 STARS! Thank you Crash Champions!" Read more

"... Wednesday or Thursday and it got repaired on Wednesday. I appreciate them taking care of it quickly. They also cleaned the interior which was an unexpected ..." Read more

"Me lo entregan 5 días antes de la entregan programada."

"It was late and still returned incomplete"

"... delivered so they needed to reorder the part. In essence, the delay ensured that the end product was great." Read more

"I was impressed by the up-to-date communication I received from Crash Champions from start to finish They even helped coordinate my Rental Car, which ..." Read more

"Communication was awesome, car repairs were done and ready to pickup as promised, details about repairs were ..." Read more

"... satisfactory experience throughout the duration. I also loved the texts that kept me alert of the progression of the repair. All around good experience." Read more

"The service and communication from start to finish was excellent. Cordial, informative, very professional. The details ..." Read more

"... first time I was supposed to pick up my vehicle, I wasnt informed until the day and time that my vehicle wasnt ready and wouldnt be for another week. I had not received ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... my car, and I couldnt be happier with the results. The workmanship is flawless — my car looks brand new again. The team was professional, friendly, and kept me ..." Read more

"The staff that I dealt with was outstanding. Every step of the repair was explained with complete transparency."

"... and answered all my questions without hesitation. The workmanship was outstanding—my car looks as good as new, and youd never know it had been damaged. The attention ..." Read more

"Second time I have used Crash Champions! Excellent work. From the customer service to the body work!"

"This is the place to go for high quality craftsmanship. Very honest and professional! I highly recommend ..." Read more

"... Champions was10 out of 10. Efficient, knowledgeable, timely, polite, and the car was ready earlier than expected! 5 STARS! Thank you Crash Champions!" Read more

"... Wednesday or Thursday and it got repaired on Wednesday. I appreciate them taking care of it quickly. They also cleaned the interior which was an unexpected ..." Read more

"Me lo entregan 5 días antes de la entregan programada."

"It was late and still returned incomplete"

"... delivered so they needed to reorder the part. In essence, the delay ensured that the end product was great." Read more

"I was impressed by the up-to-date communication I received from Crash Champions from start to finish They even helped coordinate my Rental Car, which ..." Read more

"Communication was awesome, car repairs were done and ready to pickup as promised, details about repairs were ..." Read more

"... satisfactory experience throughout the duration. I also loved the texts that kept me alert of the progression of the repair. All around good experience." Read more

"The service and communication from start to finish was excellent. Cordial, informative, very professional. The details ..." Read more

"... first time I was supposed to pick up my vehicle, I wasnt informed until the day and time that my vehicle wasnt ready and wouldnt be for another week. I had not received ..." Read more

Christine (Honda owner) reviewed 9/21/26

Patty (Nissan owner) reviewed 9/21/26

Amazing customer service from start to finish.

Senorina (Acura owner) reviewed 9/21/26

Cheryl (Chevrolet owner) reviewed 9/21/26

They did a wonderful job with the repairs. I can't even tell anything happened and they took a step further and clean my car inside and out. It smells, looks and feels like a new car. They did a great job of walking me through the process and the repairs. 10/10 would recommend!

Paul (Cadillac owner) reviewed 9/18/26

Eric was so friendly and kept me in the loop the entire process. Job well done by him and the staff.

Karen (Dodge owner) reviewed 9/18/26

Excellent work, fair price

High quality work

Medrano (Ford owner) reviewed 9/17/26

Judith (Hyundai owner) reviewed 9/17/26

Great place, great people, great work.

Love the way you matched my paint perfectly on the repair which is so hard to find.

Customer service is amazing. Such friendly people who are willing to answer all questions and walk you through everything until you are satisfied all questions have been answered.

Ana (Hyundai owner) reviewed 9/15/26

Kenneth (GMC owner) reviewed 9/14/26

Laurette (Nissan owner) reviewed 9/14/26

I was very impressed with how quickly my car was repaired and Vince was great with service

John (Nissan owner) reviewed 9/13/26

Diane (Toyota owner) reviewed 9/8/26

The car was perfect and finished before I expected. It is nice to have Enterprise car rental in the same building. All in all I was very happy with their work

Polite and helpful

Teresa (Alfa Romeo owner) reviewed 9/7/26

Judith (Toyota owner) reviewed 9/7/26

you guys did an awesome job. i’m very happy with your service.

They did a fantastic job to fix my toyota venza. I will come back again for great service.

great job

Andre (Toyota owner) reviewed 9/4/26

Vang (Toyota owner) reviewed 9/3/26

Stephen (Subaru owner) reviewed 8/31/26

Jorge (Chevrolet owner) reviewed 8/31/26

excellent excellent

good job

Pamela (Hyundai owner) reviewed 8/31/26

Beyond sarisfied...what a fantastic fix on my car. Thanks Erik for the care taken on my car!!!!!!!!!!!

...already have!!!

Better than expected!!!

Better than expected

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Crash Champions #0573 Elgin

Schedule an appointment at Crash Champions #0573 Elgin

Explore easy payment plans powered by Sunbit

About Crash Champions #0573 Elgin

Schedule an appointment at Crash Champions #0573 Elgin

Reviews (2,942)

2,511 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0