Dundee Collision Inc

5.0 (511reviews)

99%

(847) 836-7030

517 E Main St, Dundee, IL 60118

99%

See Photos

517 E Main St
Dundee, IL 60118

Get Directions Website Email

About Dundee Collision Inc

See Photos

517 E Main St
Dundee, IL 60118

Get Directions Website Email

In operation 32 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement

Payment Types

MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Call

Website

Reviews (511)

Sort By:
Newest
Rating

500 Customers Rated

5 Stars

90.8% Complete

(464)
4 Stars

5.5% Complete

(28)
3 Stars

0.4% Complete

(2)
2 Stars

0.6% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the damage. The team is widely recognized for professionalism, friendliness, and going above and beyond to ensure a smooth, stress-free experience. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. Communication throughout the repair process is frequently commended, with customers appreciating transparent pricing, proactive updates, and coordination with insurance companies. Several customers noted the added touch of receiving their vehicles cleaned and detailed. A few customers mentioned wanting more proactive status updates, and occasional parts delays were noted, though these were handled professionally per customer accounts.

Select to learn more

Service Quality
Timeliness
Communication

"... repair, minimizing my downtime. Most importantly, the workmanship on the front bumper is flawless it looks brand new, as if the damage never happened. ..." Read more

"There is a reason Dundee Collision is always so busy. They are the best. My car was smashed and dashed in a parking lot. Security cameras weren't working. ..." Read more

"Excellent work , above and beyond with the customer service"

"Superb work repairing my son's car"

"... my car off. Its always a 10 out of 10 every time. The car always looks new again and the staff is understanding and very helpful. Thank you, Dundee Collision for ..." Read more

"... insurance claim work for my car repair quickly and then completed the repair work faster than quoted. Excellent job." Read more

"They finished it earlier than originally promised"

"My car was ready a couple of days before the estimated date."

"Got it done in record time and kept us posted."

"Best communication i have had"

"They gave me up to date information and kept me well informed"

"... customer service. Only thing I would have liked is a text or message to let me know the status and when it was expected to be completed." Read more

"Great customer service and communication."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... repair, minimizing my downtime. Most importantly, the workmanship on the front bumper is flawless it looks brand new, as if the damage never happened. ..." Read more

"There is a reason Dundee Collision is always so busy. They are the best. My car was smashed and dashed in a parking lot. Security cameras weren't working. ..." Read more

"Excellent work , above and beyond with the customer service"

"Superb work repairing my son's car"

"... my car off. Its always a 10 out of 10 every time. The car always looks new again and the staff is understanding and very helpful. Thank you, Dundee Collision for ..." Read more

"... insurance claim work for my car repair quickly and then completed the repair work faster than quoted. Excellent job." Read more

"They finished it earlier than originally promised"

"My car was ready a couple of days before the estimated date."

"Got it done in record time and kept us posted."

"Best communication i have had"

"They gave me up to date information and kept me well informed"

"... customer service. Only thing I would have liked is a text or message to let me know the status and when it was expected to be completed." Read more

"Great customer service and communication."

Scott (Audi owner) reviewed 9/14/26

Very responsive, fair. Completed the repairs quickly. Work was excellent.

Gave me an estimate immediately.

Eugene (BMW owner) reviewed 9/14/26

Aurora (Kia owner) reviewed 9/14/26

Translated from Spanish by Carwise

Translate review to English

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Obvio q lo recomiendo

Excellent y además super pronto ,, muchas gracias ..

Very good

Lindsey (Hyundai owner) reviewed 9/11/26

Gabe (Hyundai owner) reviewed 8/24/26

Eliazar (Hyundai owner) reviewed 8/24/26

Louisa (Mercedes-Benz owner) reviewed 8/24/26

The owner Brian promised that he would take great care of my car and that he did.

Shop owner and staff are most polite and helpful

Gary (Toyota owner) reviewed 8/22/26

I selected 10 because 100 wasn't an option.

There is a reason Dundee Collision is always so busy. They are the best. My car was smashed and dashed in a parking lot. Security cameras weren't working. I wasn't my normal happy guy self. My insurance company loves DC. When I came back for my car, it looked emaculate. Even better than before the damage. It looks so good I don't sweat the deductible. I was waiting to clean my car until after the repair but DC took care of that too. For some people the work they do is a mission. That is true for Dundee Collision. I hope I don't need you again, but if I do there's no second choice.

Friendly, compassionate, honest.

Mark (Toyota owner) reviewed 8/19/26

Therese (Chevrolet owner) reviewed 8/19/26

Joe (Toyota owner) reviewed 8/14/26

Thank you Bryan H. and Staff Member of Dundee Collision for processing my car repair on 7/28/26 with efficiency and professionally. I was happy how the repair turned out and the car looked as if nothing had happened to it. I highly recommend Dundee Collision service.

Staff member I'm sorry I didn't get his name, he handled my phone call and gave me an update on the status of the car. Very professional, efficient and personable.

Alberto (Chevrolet owner) reviewed 8/11/26

Exelente

Terry (Lincoln owner) reviewed 8/10/26

Great job

Michelle (Chrysler owner) reviewed 7/30/26

Jose (Cadillac owner) reviewed 7/30/26

Extremely happy. Thank you. José Rivera.

10. Extremely satisfied.

Renne (Honda owner) reviewed 7/29/26

Marie (Toyota owner) reviewed 7/24/26

Excellent service. Friendly employees

Excellent

Carlos (Ford owner) reviewed 7/22/26

Abby (Nissan owner) reviewed 7/18/26

David (Hyundai owner) reviewed 7/15/26

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Dundee Collision Inc

About Dundee Collision Inc

Reviews (511)

500 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?