Dundee Collision Inc
517 E Main St,
Dundee,
IL
60118
USA
In operation 32 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
Payment Types
- MasterCard
- Visa
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting excellent workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating transparent pricing, regular updates, and professional interactions. The team is frequently commended for being friendly, helpful, and going above and beyond expectations. Timeliness is another key positive, with many repairs completed ahead of schedule and efficient turnaround times. Customers value the clean facility and often receive their vehicles in better condition than when dropped off. The family-owned business atmosphere creates trust and loyalty, leading to strong recommendations and repeat customers.
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Service Quality
"... repair, minimizing my downtime. Most importantly, the workmanship on the front bumper is flawless it looks brand new, as if the damage never happened. I couldn't ..."
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"... Dundee Collision is the place I drop my car off. Its always a 10 out of 10 every time. The car always looks new again and the staff is understanding and ..."
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"The car looked like it just came off the showroom floor when I got it back even thought it is 12 years ..."
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"I give them a 10. Great service all around. I was able to keep my car while the parts came in ..."
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"Phenomenal work"
"Early, half a day earlier than discussed. Under promise, over deliver."
"Before it was promised"
"They finished it earlier than originally promised"
"It was done earlier than expected"
"Was done a day early"
"Best communication i have had"
"Great communication"
"Transparent with pricing, friendly call to update and establish a pick up time."
"Well communicated progress"
"Let me know when there were delays with parts"
Michelle
(Chrysler owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jose
(Cadillac owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy. Thank you. José Rivera.
Customer Service - 5.0/5.0 -
10. Extremely satisfied.
Returned Clean
Renne
(Honda owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Marie
(Toyota owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Friendly employees
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Carlos
(Ford owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Abby
(Nissan owner)
reviewed 7/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Hyundai owner)
reviewed 7/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Nate
(Ford owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christino
(Jeep owner)
reviewed 7/2/26
Translated from Spanish by Carwise
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Muy buen servicio
Returned Clean
Denise
(Kia owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dundee Collision is my GO TO for accident repairs. They are hones, fast and do an amazing job.
Customer Service - 5.0/5.0 -
Completely satisfied.
Returned Clean
Linda
(Hyundai owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend.
Repair Quality - 5.0/5.0 -
I have zero complaints and/or criticisms. They were outstanding! Friendly, professional & my vehicle looks perfect!
Customer Service - 5.0/5.0 -
Greeted promptly by a very friendly person. Came & looked at car. Scheduled appointment super fast & soon! Fantastic!
Returned Clean
Larry
(Honda owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phenomenal work
Customer Service - 5.0/5.0
Walter
(Lincoln owner)
reviewed 6/18/26
Likely to Recommend - 5.0/5.0 -
I recommend Dundee Collision to everyone I know
Repair Quality - 5.0/5.0 -
Great Service !!! Done in a timely manner and on my timeframe !
Customer Service - 5.0/5.0 -
Patricio very very professional and helpful !
Returned Clean
Matthew
(Scion owner)
reviewed 6/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Blake
(Jeep owner)
reviewed 6/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jordan
(Honda owner)
reviewed 6/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Carol
(Toyota owner)
reviewed 6/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service!
Customer Service - 5.0/5.0 -
Outstanding service .
Returned Clean
Molly
(Honda owner)
reviewed 6/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Great customer service. Only thing I would have liked is a text or message to let me know the status and when it was expected to be completed.
Returned Clean
Sharon
(Acura owner)
reviewed 5/31/26
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to everyone I know as well as those I don't know!
Repair Quality - 5.0/5.0 -
Always a great job! Sadly, I have been to Dundee Collision multiple times and have never been disappointed. Excellent job and friendly staff.
Customer Service - 5.0/5.0 -
Wonderful employees!
Returned Clean
Heather
(Dodge owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0 -
Love this shop! Would highly recommend to anyone looking
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Super friendly and responsive