Dundee Collision Inc

5.0 (527reviews)
99%
517 E Main St,  Dundee,  IL  60118

In operation 32 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (527)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or even better than before the damage. The shop receives high marks for professionalism, attention to detail, and going above and beyond to ensure customer satisfaction. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The friendly, honest, and transparent approach of the team is frequently commended, along with clear communication throughout the repair process. A few customers noted they would have appreciated more frequent status updates, and occasional parts delays were mentioned, though customers acknowledged these were outside the shop s control. Overall, the overwhelming sentiment reflects a loyal and highly satisfied customer base that enthusiastically recommends the shop.
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"... repair, minimizing my downtime. Most importantly, the workmanship on the front bumper is flawless it looks brand new, as if the damage never happened. ..." Read more
"There is a reason Dundee Collision is always so busy. They are the best. My car was smashed and dashed in a parking lot. Security cameras weren't working. ..." Read more
"... my car off. Its always a 10 out of 10 every time. The car always looks new again and the staff is understanding and very helpful. Thank you, Dundee ..." Read more
"Superb work repairing my son's car"
"Job well done and at a reasonable price. Very satisfied with the quality and professionalism ..." Read more
"Early, half a day earlier than discussed. Under promise, over deliver."
"My car was ready a couple of days before the estimated date."
"... insurance claim work for my car repair quickly and then completed the repair work faster than quoted. Excellent job." Read more
"Before it was promised"
"They finished it earlier than originally promised"
"Best communication i have had"
"Great communication"
"Transparent with pricing, friendly call to update and establish a pick up time."
"Well communicated progress"
"Kept me informed every step of the way and finished it very quickly"

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

They did a great job

Repair Quality

Did a great job

Customer Service

Very nice and helpful

Returned Clean

Likely to Recommend

Repair Quality

Easy to work with the people in the front office. Guys in the back do an excellent job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Fast, affordable and easy to work with. Highly recommend

Customer Service

Returned Clean

Likely to Recommend

They’re a good shop run well. Of course I’d recommend them.

Repair Quality

This isn’t my first repair with them. And if it get hit…again, or need any body work in the future, they will be my first choice for that work.

Customer Service

This isn’t my first repair with them. And if it get hit…again, or need any body work in the future, they will be my first choice for that work.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Brian and his staff are very professional and helpful.

Returned Clean

Likely to Recommend

Definitely would recommend

Repair Quality

Great service. Great customer service, prompt responses and car looks great after repair due to an accident. No issues with the process. Pautricio is very kind and accommodating.

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I work for Valentine Insurance. I have people constantly looking for a good auto body shop. I will highly recommend your group.

Repair Quality

Dundee Collision did an awesome job repairing my Kia.

Customer Service

Patricio (sp) was absolutely wonderful.

Returned Clean

Likely to Recommend

Have already recommended them to a friend.

Repair Quality

Everyone was extremely polite and professional. My mustang cobra was in for some paint correction. UV light was hard on my 27 year old car. All I can say is "WOW!!!" They did an amazing job. The car was done ahead of schedule. And their price was more than reasonable. I'll be back in the spring to have some of the plastic body parts repainted because the sun had deteriorated the plastic beyond anything paint correction could do. Nice guys. Great work.

Customer Service

They were open and honest about what it would cost and what could be done. Very professional, very polite.

Returned Clean

Likely to Recommend

Repair Quality

Did a great job fixing my daughter’s car after a small collision. Timely and price was good. Thank you.

Customer Service

Great job with my daughter’s car. Small collision. Timely and decent estimate.

Returned Clean

Likely to Recommend

Repair Quality

Dundee collision made sure my vehicle was up to standard, due to a part being broken by a contracted business. I appreciate the standard of repair and customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Patricio was really helpful and kind made the whole process smooth and met my deadline. I’m super picky with the work and they did a very good job. Definitely returning with more projects.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Returned Clean

Likely to Recommend

I’ve been using Dundee Collision for several years and always recommend it to others. They make sure your car is done and repaired correctly with a lot of attention to detail.

Repair Quality

Bryan does excellent work. He makes sure your vehicle is restored back to new again

Customer Service

Patricio is professional, detailed and caring when processing your auto repair work order

Returned Clean

Likely to Recommend

Repair Quality

Great job great people Truck looks amazing

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

Very responsive, fair. Completed the repairs quickly. Work was excellent.

Customer Service

Gave me an estimate immediately.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Obvio q lo recomiendo

Repair Quality

Excellent y además super pronto ,, muchas gracias ..

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean