The Wreck Room Inc.
207 W Saint Charles Road,
Villa Park,
IL
60181
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
We provide complete collision and mechanical repair service for your vehicle while returning it to factory specifications. We accept nothing less than 100% customer satisfaction. We strive to turn your negative experience into a positive one! We are OEM certified in Honda, Acura, Nissan, Hyundai, Chrysler, Fiat, GM, Ford and also repair all makes and models of vehicles.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise The Wreck Room for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for professionalism, fair pricing, and going above and beyond, including complimentary interior and exterior detailing. Communication throughout the repair process is frequently highlighted as a strength, with timely text and phone updates keeping customers informed. Timeliness is another strong suit, with numerous customers reporting their vehicles were ready on or ahead of schedule. A few customers noted delays due to additional damage discovered or parts availability, and one mentioned communication could be more proactive. Overall, the overwhelming majority of customers express strong satisfaction and willingness to recommend The Wreck Room to family and friends.
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Service Quality
"... can't even put into words how shocked I am as my car looks and drives like it's brand new! Their work is incredible and pricing very fair. I will only ever come to wreck ..."
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"Excellent communication and very professional. There was perfect coordination with insurance so we didnt have to do ..."
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"Had known what I know now would have never brought our car here. After it was disassembled found out their rates were ..."
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"All the staff were great. They treated me as if I were their most important customer. They were cordial and professional. They made sure ..."
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"... passenger side mirror that other shops only would replace the work was impeccable brought in on a Wednesday morning and done by 10:00am on Thursday this shop is efficient ..."
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"... you could work on my car the same day I called you. I was very pleased that the work was done that day. The car is working well. Thank you."
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"Needed an alignment done quickly. They got it done same day within 2 hours."
"Actually sooner than promised"
"The correct paint was not ordered so the repair took two additional working days."
"... Service and personnel always friendly and professional. Time to complete was excessive; but it read done right."
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"They did a great job on the repairs and the communication on the status was superior"
"Communication was quick, work done great"
"Prompt, friendly, proffessional... must of all, communicative and efficient!"
"Would have liked an update or two along the way - just with an estimated completion time, but other ..."
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"The communication was not as good as usual."
Jean
(Buick owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Diane-Brian
(Acura owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job as always. Car lined great! Very clean on pick up. Service and personnel always friendly and professional. Time to complete was excessive; but it read done right.
Customer Service - 5.0/5.0
Returned Clean
Douglas
(Honda owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Good as new! Thank you!!
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Paul
(Ford owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Ford owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Harold
(Subaru owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work’ very satisfied!
Customer Service - 5.0/5.0
Returned Clean
Vincent
(Lincoln owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on the repairs and the communication on the status was superior
Customer Service - 5.0/5.0
Returned Clean
James
(Ford owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect work
Customer Service - 5.0/5.0 -
Wonderful to work with
Returned Clean
James
(Ford owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(BMW owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Mazda owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
The customer service and the quality of the work on the car was excellent Thank you for a great job!
Customer Service - 5.0/5.0 -
Thank you, Bob, for the excellent customer service that was provided to me. Excellent shop.
Returned Clean
Linda
(GMC owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with my service Truck was done perfect.
Customer Service - 5.0/5.0 -
My truck was done on time. Workmanship is top notch
Returned Clean
John
(Acura owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went the extra mile. Highly recommend The Wreck Room.
Customer Service - 5.0/5.0
Returned Clean
James
(Nissan owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Elaine
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The communication was not as good as usual.
William
(Ford owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gintautas
(Subaru owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional job!
Customer Service - 5.0/5.0
Returned Clean
Carol
(Buick owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One scratch wasn't removed but Bob took care of it while I waited.