Thoma Auto Body

4.8 (489reviews)
94%
7 Mackoil,  Dayton,  OH  45403

In operation 89 years, 11 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (489)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

So far, I've not noticed any defects with the repair work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were fast and great customer service

Customer Service

Returned Clean

My Experience

Excellent service! Kept me informed the whole time my vehicle was there being repaired! Very professional and kind people!

Likely to Recommend

Repair Quality

Thank you for fixing my car and washing it for me. All of you did a great job. Everyone took care of me and explained everything to me. Thank you to Wayne for all you did for me to get all of tis done. Thank you again

Customer Service

Everyone did a great job

Returned Clean

Likely to Recommend

Very impressed by them.

Repair Quality

The review if the initial review of damage with me, followed by the detailed rundown after they did the disassembly, was excellent. The speed and detail of the repairs were great.

Customer Service

Mike was excellent.

Returned Clean

Likely to Recommend

Repair Quality

The vehicle looks great!

Customer Service

Very knowledgeable and friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great attention to detail

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job

Customer Service

Wayne was great from start to finish .

Returned Clean

Likely to Recommend

would not recommend based on experience. Overall experience was frustrating due to inconsistent communication, incorrect pickup information, and unresolved issues after repair. While the vehicle was returned clean, I experienced new problems that were not present before and had to seek additional service elsewhere.

Repair Quality

Repair looks okay at first glance, but I had several issues throughout the process. I was given multiple pickup dates and made a trip to the shop after being told my vehicle was ready, only to be told it was not. After finally picking it up, I noticed my rear camera is now malfunctioning, which was not an issue before the accident. The shop could not provide a clear explanation, and I now have to go to the dealership to have it assessed. Additionally, the repair is not fully seamless, as I can see differences compared to before the accident. Overall, the experience was frustrating and the repairs do not feel fully complete.

Customer Service

Communication was inconsistent. I was told my vehicle was ready and drove to the shop, only to find out it was not. I was given multiple pickup updates that were not accurate. After pickup, I discovered a new issue with my rear camera that was not present before, and I did not receive a clear explanation. Overall, the process was frustrating.

Returned Clean

Likely to Recommend

Repair Quality

Was very pleased with the fixing of the damage part that was fixed luv how they cleaned my car and was waiting for me when I picked it up would highly recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service!

Customer Service

Great!

Returned Clean

Likely to Recommend

Highly recommended

Repair Quality

Great work

Customer Service

Great service

Returned Clean