Thomas Collision Center
In operation 46 years.
At Thomas Collision Center, we provide a complete range of collision repair services, from minor dent and ding removal to extensive structural and collision repairs. Our outstanding reputation is built on a steadfast commitment to exceptional customer service, superior craftsmanship, and complete customer satisfaction. Above all, we prioritize the quality of every repair and the safety of your vehicle, ensuring it is restored to manufacturer standards and returned to you with confidence.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Yes l recommend
Repair Quality - 5.0/5.0 -
Very good experience thanks
Customer Service - 4.5/5.0 -
Was a good experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs and paint looks perfect. I was informed of the progress and confirmed the completion date.
Customer Service - 5.0/5.0 -
It was as good as I expected.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Completely horrible experience at Joliet Thomas. Was told all parts would be ordered new that was a lie. They told me it would be back to new completely that was also a lie. I took my vehicle in a few days before new year’s car needed paint on outside door panel, new window, new tint, new interior door panel due to the damage done to my vehicle which was broken into. Like I stated previously I was told by by the “owner” that everything stated up above would be completed. So I left my car a few days before New Years and 3 days after boom they call me to pick up my car instantly I noticed mistakes there was still glass dust and glass rocks in my door handle, seat, dash etc I guess they felt the minor clean up job I did myself to get to they’re shop was enough in theee eyes i guess and so immediately I notified the “owner/ person” attending my case at Thomas about the imperfections before leaving the lot when I picked up. So we scheduled another appointment to fix the mistakes but there were so many minor over looked details and so many minor damaged parts that I guess I missed some my self but then I arrived home that same day and inspected the car more throughly an noticed more mistakes and went back to the shop and told them. Minor mistakes they could have avoided. The “owner” tried to “make up” for the mistakes by saying he was going to clay bar my vehicle and give me full interior wash. But they actually charged my insurance for everything and once I received the car back again the second time the interior wasn’t fully washed as stated it was still dirty and dusty yet my car was still being over looked they left my interior door panel lights disconnected when they finally changed the damaged panel after I had to point it out for the owner not once but like 2-3 times and when asked if the car was looked over throughly and inspected by someone he stated yes it was and yet it was not because my door was still disconnected and when I went off on the “owner” he kept trying to butter me up by using the “clay bar and interior car wash” as a make up good for the mistake yet like I said my insurance was billed for everything nothing was done as they told me it was going to be done.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people to talk with