TNS Auto Collision

4.9 (856reviews)
98%
2065 Forest Ave,  Staten Island,  NY  10303
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In operation 9 years.

At TNS Auto Collision, we have over 30 years of hands-on-experience in the automotive collision industry. Our reputation for quality workmanship, honest business practices, and unsurpassed customer care sets us apart from others.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun 8:00 am - 2:00 pm
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 5:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (856)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon completion. The team receives high marks for professionalism, friendliness, and attentiveness. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, as vehicles are often completed ahead of schedule. A few customers noted areas for improvement, including concerns about vehicle cleanliness upon return, minor unfinished items, and occasional delays. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"First of all TNS is excellent and professional!,guaranteed that your car will be and looks like brand new when its done! They are very warm, friendly, accomodating ..." Read more
"I appreciate the workmanship, paint job, and The customer service team did a great job keeping me updated throughout ..." Read more
"My car was repaired in a few days. Everyone I interacted with was polite and very caring. My vehicle was returned ..." Read more
"... an accident but it is a pleasure dealing with TNS. The customer service is unmatched. Everyone is so nice and they work fast and efficiently! My car looked ..." Read more
"... dealing with GEICO, to the day we got out car back, everything was handled in a timely manner and the repair was phenomenal! TNS made the whole process easy for ..." Read more
"Vehicle was repair even before the promised date . Repairs were done early and communication was top-notch."
"Loved the updates and loved the fact that my vehicle was ready before the estimated time. It looks great job well done"
"... when i saw my car finished like brand new car!!!and they are very fast!!! 1 week only" Read more
"They initially told me the repairs would take 2 weeks. They had me back in my car in about 3-4 says."
"The work that was done on my car was fast and done right. The customer service at TNS Forest ave is above and ..." Read more
"... job keeping me updated throughout the process, and the repair was completed in just a few days.experience was stress-free. I truly appreciate their professionalism ..." Read more
"Excellent customer service!!! Always explain,discussed and updates everything!..love them!🤗👏👍⭐️⭐️⭐️⭐️⭐️⭐️"
"Customer service was great! They kept me well informed via text messages. Anyone I spoke to on the phone was kind and helpful."
"Excellent! Everyone was so accommodating, kind, helpful, prompt and had amazing communication with me throughout the ..." Read more
"... recommend 💯 the ase are really caring profesional people they keep you update all the time and make everything easier for your needs the job was beautiful look like came ..." Read more

Likely to Recommend

Repair Quality

Had an excellent experience with TNS. I highly recommend this shop!!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely recommend

Repair Quality

Great work

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was SEAMLESS! I’ve had terrible luck lately with my car. In January I was Parked and someone reversed into my car and took at the front end. TNS fixed my car and did everything for me. Flash forward to August, I got Hit by a drunk driver and when I brought my car in they took care of everything for me. It made a bad situation better! I cannot Say enough nice things about this business and how kind and wonderful everyone is. I highly Recommend them!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I appreciated the fact that the TNS team worked quickly and efficiently to get the work done on my car. The team was always available anytime I needed to ask a question or had concerns. I received frequent updates on the repair process and they expedited the work so that I could get my car in time.

My Experience

The job looks good. The time it took to repair my vehicle was very reasonable. They kept me updated on the daily progress.

Likely to Recommend

Repair Quality

Good job TNS!!&

Customer Service

Good job TNS!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work the TNS people made my car look brand new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything turned out great. Andrew was amazing and kept me updated on the progress of the car. We got it back in 3 days!

Likely to Recommend

Repair Quality

Andrew was amazing. He communicated with me every day and updated me on the process. The team only took 4 days to get the car back to me. Everything was fast and efficient!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much for your professionalism and amazing work. It’s truly appreciated.

My Experience

Andrew (not me) ensured that my vehicle would be take care of. I also appreciated that they kept me informed with the progress of the repairs on my vehicle. They made my inconvenience less tolerable. Thank you TNS.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

excellent finish and car looks perfecr

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I was referred by a colleague of mine and I would definitely refer TNS to anyone in need of professional, fast paste auto repair shop.

Repair Quality

Excellent work!

Customer Service

Professional every time we interacted

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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