Dependable Auto Body, Inc.
110 Rector St,
Staten Island,
NY
10310
USA
Dependable Auto Body was established in 1978. We are family owned and operated by the Quattrocchi Family (Paul & Joe). Over the years we have added state of the art equipment and our building space has expanded to better serve our customers. We appreciate your business.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding professionalism, courtesy, and a welcoming atmosphere that makes customers feel like family. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as repairs are frequently completed on or ahead of schedule. A few customers noted areas for improvement, including a missing item from a trunk compartment, an uncalibrated sensor, an inferior replacement part, and a concern about non-original parts being used, all raised directly by customers. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop, with many returning for years.
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Service Quality
"I brought my car in to fix some scratches, and they went above and beyond. Not only did they take care of the original issue, but they also fixed additional ..."
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"Excellent work better than new!"
"Outstanding workmanship; professional, courteous and respectful customer service. The Go To auto body ..."
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"... I called them to when I brought the car to them. Their service, knowledge and professionalism were off the charts. Would not want anyone else work on ..."
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"... auto body shop Ive ever been to. Everyone is kind. They complete the work in a respectable time frame. They take care of you like your family. They keep ..."
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"... beyond satisfied...I am elated. The car looks new and the turnaround within 3 days. I have a 5 star review on Google for 100,% satisfaction. 😊"
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"... updates by text. Due to upcoming severe storm warning they were able to complete the work early so I could have my car. When I picked up my car they explained ..."
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"Timely and great work."
"Excellent work, in a timely manner."
"they worked very fast they didn't have the car long and they did a good job"
"... picked up to get my loaner car from start to finish .keeping me updated with text on my phone from starting to completion of the work!"
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"I was informed every step of the way what the process was."
"The staff remained in contact with me throughout the entire repair. Whenever I called they answered ..."
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"The process was seamless and communication was excellent."
"Dependable communicated as the work progressed, no follow ups were needed on my part which was very ..."
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Linda
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Oscar
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anielen
(Mazda owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0 -
You can really depend on the quality of work and time for pick up with Dependable
Repair Quality - 5.0/5.0 -
They deliver what they said and even had my car repaired two days ahead of time for pick up.
Customer Service - 5.0/5.0 -
They always update me on how the car is going along with the repair
Returned Clean
Darrell
(Honda owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Mitsubishi owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees were great and a pleasure to deal work.
Customer Service - 5.0/5.0
Returned Clean
John
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jessica
(Hyundai owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love it there
Customer Service - 5.0/5.0
Joel
(RAM owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michele
(Toyota owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, Reliable, and Professional service
Customer Service - 5.0/5.0
Anonymous
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
quick service and turn around time.
Customer Service - 5.0/5.0 -
Nicole was very helpful
Returned Clean
Vincent
(Subaru owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mariusz
(Mazda owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Markeda
(Honda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kyla
(Honda owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
My grandfather Cliff Besett passed away back in 2022 and he trusted dependable with all of his vehicles. He is not here anymore, to help with the manly side of things but you guys helped us out whenever we needed auto body work and we always feel well taken care of. Thank you so much we appreciate you more than you know !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We love you guys you’re the best !
Customer Service - 5.0/5.0
Returned Clean
Jose
(Nissan owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new!
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Guido
(Kia owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Volkswagen owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Hyundai owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience at dependable auto body. The staff is nice and knowledgeable and fixed my car very quickly. Would definitely recommend
Customer Service - 5.0/5.0
Returned Clean
Catherine
(Honda owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0 -
I have recommended Dependable to all my friends and neighbors needing car repair. Using Drpendable for 25 years
Repair Quality - 5.0/5.0 -
Excellent workmanship. Car looks like new
Customer Service - 5.0/5.0 -
Friendly and professional
George
(Kia owner)
reviewed 7/6/26