Auto Pro Collision of Staten Island

4.9 (2,650reviews)
98%
65 Grasmere Ave,  Staten Island,  NY  10305

In operation 32 years.

Established in 1994, Auto Pro Collision has been the leader in auto collision repairs in Staten Island and throughout the Tri-State area. From our experienced staff members to our state of the art facility, we have been earning the trust of our customers for more than 25 years. If you’ve been in an auto accident, go with an auto collision repair shop you can trust. Auto Pro Collision offers exceptional customer service in addition to exquisite auto body repairs that will have your vehicle back to its pre-accident state in no time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,650)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or factory-fresh upon return. The team is widely recognized for its professionalism, courtesy, and friendliness throughout the repair process. Timely communication through calls and text updates kept customers informed every step of the way, and repairs were frequently completed ahead of schedule. Additional touches like vehicle cleaning and detailing were appreciated highlights. A small number of customers noted minor areas for improvement, including incomplete finishing details and occasional delays, as shared directly in their feedback.
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"... standards. The quality of the work was outstanding — the damage completely disappeared, and the paint match is flawless. My Model 3 looks factory-new again. What impressed ..." Read more
"... calm and courteous would definitely use them again. Excellent quality work with great timing real professionals." Read more
"... misbehaves often and no longer allowes me to use my phone. The workmanship is superb. My car looks like it just came off the showroom floor." Read more
"... car from their location was an added benefit, and they did very high-quality work. Car looks brand new." Read more
"Great work fair prices and amazing attention to detail!"
"The truck was repaired and completed quicker than the estimated time and looks great. The shop even touched up some scratches as an additional ..." Read more
"... collision . Staffs were friendly and professional, my vehicle was repaired before the expectation date. And vehicle was cleaned when I pick it up !!!" Read more
"... warm and friendly. Arranged for me to get my rental. The repair was wayyy faster than expected, even with the holidays." Read more
"... kept me updated regularly, worked efficiently, and delivered the car exactly when promised. Finding a body shop you can trust with a Tesla isnt ..." Read more
"Had to call to get updates. Took longer than 2 week original estimate. The work is excellent"
"Everything was great. They txted us throught out the time they had our car with the progress."
"Received a daily text that things were on track. Ready on the exact day, and a convenient time for ..." Read more
"... body work done on a Tesla, I highly recommend them. Exceptional craftsmanship, excellent communication, and truly top-tier customer service." Read more
"... Collision are always professional and courteous, constantly kept me up to date on the work and as always is the case the work on the car was clean and flawless." Read more
"I'm satisfied because they kept me updated on the repairs info and my car looked amazing when I came to pick it up so I say thank ..." Read more

My Experience

Jared was one of the best I’ve dealt with! He was courteous and knowledgeable and kept me updated throughout the whole process making it seamless and easy

Likely to Recommend

Repair Quality

Jared was great and made this easy and stress free

Customer Service

Thank you Jared!

Likely to Recommend

Repair Quality

Excellent Shop, very helpful even with paperwork

Customer Service

My Experience

I am absolutely satisfied with my experience at Auto Pro Collision! From start to finish, the communication was excellent. I received consistent text updates throughout the entire repair process, so I always knew exactly what was going on with my vehicle. Everyone I dealt with was incredibly friendly, professional, and helpful, and when I picked my car up, it was returned to me looking amazing and extremely clean. This actually wasn’t my first experience with Auto Pro Collision either. They repaired my 2011 Ford Fiesta many years ago, and I remember being just as happy with their work then as I am today. It says a lot when a business can provide the same great experience years later. I couldn’t be happier with the service and quality of the work. Auto Pro Collision will absolutely be my first choice for any repairs I may need in the future. Highly recommend!

My Experience

Auto Pro Collision has been reliable whenever I needed repairs. It is a great shop.

Likely to Recommend

I have a friend that uses Auto Pro Collision and they are happy with them as well.

Repair Quality

Auto Pro repaired my vehicle a week ahead of time.

Customer Service

Friendly service and timely uodates

Likely to Recommend

Repair Quality

Customer Service

My Experience

The truck was repaired and completed quicker than the estimated time and looks great. The shop even touched up some scratches as an additional service. Top notch!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was kind, helpful and did a great job on my car. Definitely would recommend them and use them again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Exceedingly courteous and professional. They went above and beyond the car Repair was exceptional..

Likely to Recommend

Totally professional staff is so courteous so helpful. They made the whole process seamless, especially Evelyn.

Repair Quality

Exceptional care and professionalism, courteous staff so highly knowledgeable about the process. Put me at total ease!!!

Customer Service

Ev- s he was amazing. She knew how to guide me. She was a

My Experience

Auto Pro Collision always does an excellent job on auto repairs. The fit and finish is completely equal to the work that the Mercedes-Benz factory does.

Likely to Recommend

I would not hesitate to recommend the shop to all my family and friends.

Repair Quality

They did a fantastic job on my car

Customer Service

The staff made my experience as pleasant as can be. They took care of everything. Evelyn, the receptionist talked to my insurance company and to the car rental agency. I could not be more pleased.

Likely to Recommend

Repair Quality

Autopro was amazing! From taking in my car, starting the claim process and then returning my car like new, their staff was professional, friendly, helpful and made me feel at ease through the whole process… thanks Autopro for a fantastic job!

Customer Service

Amazing job

Likely to Recommend

Repair Quality

Very very satisfied

Customer Service

Very satisfied with the service and very professional

My Experience

Been dealing with this shop for 30 years never disappointed not once recommend everybody I know and everybody says the same thing. The work is absolutely flawless, and the people are the nicest to deal with.

My Experience

My Experience

The best experience this is my 2nd time using auto pro they keep you updated throughout the entire process fast turn around time and wonderful customer service it was such an easy hassle free process they even took care of returning the rental thank you for everything guys would definitely recommend

Likely to Recommend

Repair Quality

Customer Service

My Experience

Autopro and their team did an exceptional job repainting the roof in my car. Great customer service all around

My Experience

Job done in a timely fashion.

Likely to Recommend

Repair Quality

The repairs were done in a good timely manner, and the Evelyn was pleasant and helpful to work with. Thank you

Customer Service