Two Brothers Autobody Inc

4.9 (2,132reviews)
99%
99 Rector St,  Staten Island,  NY  10310
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Two Brothers Autobody is a family owned auto repair business that has been serving the community since 1960. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (2,132)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text message update system received widespread appreciation for keeping customers informed throughout the repair process. Timeliness was a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The professionalism, friendliness, and helpfulness of the staff were frequently commended. A few customers noted improvement opportunities around proactive communication and ensuring all vehicle functions are verified before handoff, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... finish! The team did a fantastic job on the repair — my car looks and drives like new. They were professional, kept me updated throughout the process, and got ..." Read more
"... updates via text message on status of work frequently. Very professional and easy to work with. I would highly recommend Two Brothers. Thank you!!" Read more
"... brothers repaired the vehicle in a very timely fashion. Their customer service skills are unmatched. Any concerns were greatly taken care of I Couldnt ..." Read more
"The quality of repair was outstanding."
"They were very pleasant, polite, helpful, and professional in their dealings."
"Completed earlier than expected and it was during the busy Christmas holiday week."
"... insurance directly, kept me updated on the progress, and finished the work ahead of schedule. Honest, professional and efficient." Read more
"Too notch service from start to finish & my car was completed b4 the promised date."
"The work was really good but the time to get the work done was more than expected."
"The vehicle was repaired much quicker then expected."
"Excellent communication! Kept me updated daily on the progress."
"I received automated texts telling me the car would be ready on Friday - even receiving a text that Friday morning ..." Read more
"The customer service provided by the team here is hard to come by in this day and age."
"Five star treatment from start to finish. The best experience Ive ever had dealing with an ..." Read more
"... and communicative throughout the entire process. They kept me informed every step of the way and answered all my questions patiently. Its clear they truly ..." Read more

My Experience

Excellent Job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

as usual, an A+ customer service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They display an xceptional ability. to acheive perfection with whatever you might need them to do..

Customer Service

They go above and beyond to make sure you feel like family!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You were fast and efficient and great at communicating; I appreciate that so much; thank you for the service; would recommend again & again. Thank you

Likely to Recommend

Repair Quality

Excellent place, excellent work, excellent people

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looked beautiful. It looked like I just got it from the dealer

Customer Service

I would recommend them to anyone. This was my first accident and they helped me with everything! They were very nice and professional. My car looked beautiful when I got it back!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Two Brothers auto body repair did a fantastic job on my car. I'm so grateful for the short time it took to them to repair it.

Likely to Recommend

Repair Quality

The work on my car was outstanding. Communication with Rudy was perfect. I would highly recommend Two Brothers

Customer Service

Outstanding

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job with the repair and done fast

Likely to Recommend

Repair Quality

Great job and done fast

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair looks great and job completed before estimate date.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Not sure why there are stickers on both back doors of my car. Not satisfied with the answer I received when I asked about it

Customer Service

There was a delay in initiating my work

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Superb!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were very helpful and informative and got us our vehicle back 1 day earlier than expected. Due to the vehicle being brand new they told us the best way to go was to replace all parts with OEM parts, which we appreciated because the vehicle looks like it was never rear ended.

Customer Service

Knowledge, helpful and customer friendly.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service and great work on my car highly recommended

My Experience

Timely communication, very pleasant, work was done beautifully. Would highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend this shop without hesitation. The quality of work, communication, and overall experience were all outstanding. It’s rare to find a repair shop this reliable and trustworthy

Repair Quality

Excellent service from start to finish! The team did a fantastic job on the repair — my car looks and drives like new. They were professional, kept me updated throughout the process, and got everything done quickly. I couldn’t be happier with the quality of work. Highly recommend this shop to anyone needing repairs!

Customer Service

The staff was friendly, professional, and communicative throughout the entire process. They kept me informed every step of the way and answered all my questions patiently. It’s clear they truly care about customer satisfaction. A pleasure to work with!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work performed was exceptional and just 1 day delay due to waiting for a part. Personnel were friendly and cooperative. Totally happy with repair.

Likely to Recommend

Happy with repair

Repair Quality

Excellent work, professional and accommodating. Would definitely recommend.

Customer Service

Friendly and respectful. I took Scott’s recommendation.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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