Tom Ahl Buick

4.3 (885reviews)
92%
2525 Allentown Rd,  Lima,  OH  45805

In operation 64 years.

Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (885)

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Repair Quality

Vehicle was/is not completed

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Customer Service

One of the lower lights was damaged in the rear bumper. It was replaced. the old one on the other side was not and now they do not look like they match. I would have liked to have had the opportunity to pay to replace the other side so they matched or the other side should have been cleaned up to make it match if it was just old and yellowed

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I have had a work done at the body shop several times, unfortunately. 4 times to be exact. 2 of the 4 times I was not 100% happy with the work

Repair Quality

It wasn't completely done. The suspension was never looked at, or so it seems since it still needed work done

Customer Service

I had my car repaired after a deer hit me. It was in for i think 3 weeks. I picked it up, it looked beautiful, but after I drove it and it seemed like the alignment was off and when turning there was a knocking noise, I took it back and work still needed to be done

My Experience

Always a great repair, Front office top notch. repair job ***** 5 star. Thank you Body shop

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Customer Service

Great service and customer communication You adjuster / estimater was amazing. Thank you

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Customer Service

I was very satisfied with the repair and cleaning of the complete car!! Thank you!!!

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Repair Quality

I was very satisfied with Tom All quality of work.my truck looked great when I picked the truck up

Customer Service

My Experience

I was told our repair would take about 3-5 days. It ended up being 4.5 weeks. When I got my car back (I picked it up after hours as I work during business hours) it had a big scratch on the new part that was replaced. I had to find the time to get my vehicle back for your shop to look at it and then fix, after already turning in my rental car and I live about 40 mins away. This was very inconvenient and our car should have been inspected before giving back to us. I received no apology or compensation for this. Very frustrated.

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My Experience

Great service. My car looks great . They even cleaned it for me, inside and out.

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Great job !! Thank you 😊

Customer Service

Very friendly

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Trunk opens with issues and is not centered

Customer Service

Service was great

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Customer Service

Great work. Ron has a small strip missing paint