Lima Chevy Cadillac Lima Auto Mall
Lima Auto Mall Body Shop is a fully licensed and credited body shop for both General Motors and Honda vehicles. We will perform work on all other makes and models as well, with free estimates being done Monday through Friday 8am to 4 pm. We are also a direct repair facility and work with most insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Everything went well, it was done ahead of schedule and the team was very informative and friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My insurance suggested it to me and I let them know that they should suggest it to everyone from this area
Repair Quality - 5.0/5.0 -
My car looks brand new and they were so nice and helpful!
Customer Service - 5.0/5.0 -
They were very quick and very helpful with any questions that I had
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frank rectified the poor paint job from initial work. Second go around was perfect
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and professional 👌
Customer Service - 5.0/5.0 -
Nice workers
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Manager/Salesman was very professional and courteous.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The gentlemen were friendly and did a good job! It took a little longer than expected but I think they may have been short staffed for a few days.
Customer Service - 5.0/5.0 -
Friendly and professional
Returned Clean
My Experience - 0.0/5.0 -
There is a small dent / ding in the driver side door and 2 large scratches/ scuffs in the passenger door, both of these were not there when the car was picked up for work.
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
So far not to happy with my experience, a dent was put in my drivers door and a scratch was left in my passenger door. I had a tech look at the car Friday afternoon, he stated he would be in contact later that day with a date and time to drop off the car to make it right, It is now Monday at 5:23 PM and I have yet to hear anything from Lima Auto Mall.
Customer Service - 2.5/5.0 -
Everyone has been cordial and respectful but then the tech that looked over the damage that was not on the car when it was sent to the you guys never reached out to me with dates available to make it right after he said he would on Friday afternoon 5/8/26.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Satisfied with the body work done but disappointed that the soft close feature was missed and when I asked about it, the staff didn’t even know what it was. Now have to take my vehicle to a Lincoln dealer to diagnose and fix the soft close feature.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fine job on the paint, and added bonus of having the truck cleaned inside and out. Met my expectations for length of time. No complaints.
Customer Service - 5.0/5.0 -
Courteous and friendly. Gave me a ride to Enterprise, and handled the return without issue.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend
Repair Quality - 5.0/5.0 -
My Challenger looks really good. I have no complaints. I think they did a really good job.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Dropped my truck off to be diagnosed and told them I was going to leave it until it could be worked on. Never got a call once it was diagnosed about any issues, the only reason I knew it was diagnosed was from the quote the insurance sent me. Then I never got any updates about the vehicle. I stopped in a few weeks later to get an update and was told the last of the part had just came in and the truck would be ready the middle of the following week. Never heard anything else. I then stopped in that following Friday to see what was going on and I was told that they needed a few more days and it would be ready Monday. I was running out of time with the rental car the insurance provided so the guy at the body shop called the insurance and they said it'd be covered until Tuesday. Low and behold I never hear anything on Monday so I call on Tuesday and im told that they still needed to clean it and it'd be ready by 4pm. Terrible communication and poor time estimates. I brought a different vehicle here a few years ago for an insurance claim and was extremely happy with all steps of the process and was kept updated and the vehicle was completed on time which was a major reason I brought my truck this time. I would never reccomend lima auto mall to anyone and I will certainly not be taking anymore vehicles here for service or repairs.