Tom Kadlec Auto Body
In operation 7 years.
Tom Kadlec Auto Body is a family owned full service auto body shop. We repair all makes and models. We have a limited number of free loaners and work with rental companies as needed to make sure our customers have something to meet their transportation needs while their vehicle is in shop. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we treat your vehicle as if IT were one of our own. We are proud to serve our Tom Kadlec Community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
TK Auto Body, Chad, was very nice to work with. The work is exceptional and I appreciate that the car was detailed. Clean and fixed and ready to go. Will recommend. Thanks
Customer Service - 5.0/5.0 -
See first comment. I needed to make some alterations to how I dropped off and picked up vehicle and Toms was very flexible to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I picked up my CR-V my inspection of the repair focused on the previously damaged area. It was not until I got home that I noticed the fit of the new hood and how it mates with the fenders in the vicinities of the headlamp assemblies. To me the new hood does not mate properly with the fenders on either side around the headlamp assemblies, but particularly on the driver’s side. This may be at the widest point of the hood. Obviously, I do not know why or how this happened, but I can envision these two points being sprung (bent outward) during shipping or while handling the hood. I can try to take photos, but it may be hard to capture the defect in a manner you will be able to appreciate. Did your technician notice the defect as he/she mounted and aligned the new hood? A side-by-side comparison of my CR-V and another from the factory would validate of invalidate my observations. I intend to hand wash the CR-V next week which may reveal more. I do not have any plans to be in Rochester again until Tuesday, November 29th. During that trip I would like to stop by and discuss this matter. Please share your thoughts.
Likely to Recommend - 1.5/5.0 -
I'm disappointed with the outcome. Spending in excess of $2,000 to replace a hood and have it result in "close but not right" wasn't envisioned.
Repair Quality - 1.0/5.0 -
When I picked up my CR-V my inspection of the repair focused on the previously damaged area. It was not until I got home that I noticed the fit of the new hood and how it mates with the fenders in the vicinities of the headlamp assemblies. To me the new hood does not mate properly with the fenders on either side around the headlamp assemblies, but particularly on the driver’s side. This may be at the widest point of the hood. Obviously, I do not know why or how this happened, but I can envision these two points being sprung (bent outward) during shipping or while handling the hood. I can try to take photos, but it may be hard to capture the defect in a manner you will be able to appreciate. Did your technician notice the defect as he/she mounted and aligned the new hood? A side-by-side comparison of my CR-V and another from the factory would validate of invalidate my observations. I intend to hand wash the CR-V next week which may reveal more. I do not have any plans to be in Rochester again until Tuesday, November 29th. During that trip I would like to stop by and discuss this matter. Please share your thoughts.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom's service and management staff are professional and attentive to detail. They advocate for their clients with insurance and show anexceptional work ethic.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with, delivered as promised.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
There was an unexpected scratch on my display panel that wasn't there prior
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They worked with the insurance company to get all the repairs completed. Everyone there was courteous and very friendly. Excellent service
Customer Service - 5.0/5.0 -
The best customer service