Tonkin Hillsboro Collision Center

50reviews
205 SE 3rd Ave.,  Hillsboro,  OR  97123

In operation 101 years.

Full service auto body and collision repair shop, servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (50)

Likely to Recommend

Repair Quality

Excellent customer service and good follow through.

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My Experience

Sam is pretty amazing, nothing to ask for more, great job!

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Sam was amazing

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Sam is awesome

Likely to Recommend

Repair Quality

Sam was great and very kind throughout the process. She made sure that I had everything I needed and explained everything thoroughly. Thanks for everything!

Customer Service

Sam was great and very kind throughout the process. She made sure that I had everything I needed and explained everything thoroughly. Thanks for everything!

Likely to Recommend

Will not ever recommend this shop. Been telling people to avoid.

Repair Quality

From start to finish this company was a hot mess. I told them I did not want to drop car off until they had all the parts because I had a limited amount of time with a covered rental car. I was called and told all parts had come in and I could drop off. I dropped my car off, and I would call every 3 days to check in, the lady always forgot who I was. Even got my 4Runner confused with another 4Runner. The shop had my for 23 days. When I picked up my car I noticed that items they mentioned in the report would be replaced were not replaced. I found multiple spots of missed paint spots, new chips, and a smudge in the paint. My driver window never got replaced, they had the window just forgot to replace I guess. They never called or texted with updated. I would not recommend this shop at all. My experience was very poor.

Customer Service

Terrible service.

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Repair Quality

Customer Service

Cindy Booth is wonderful to work with. The process was easy and my car looks as good as new.

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Customer Service

Sam was awesome!

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Customer Service

More communication, the painter was I'll which delayed the return of our car.

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Repair Quality

Set appt, dropped car, 3days later I call in- gave all info-was transferred to estimate rep- rep laughing as answered- reasked for all info-was told car was “ being worked in”. I advised this unacceptable, rep advised issues with workers for last month & might be able to get car done at 2nd shop. Car was done after being in shop for a week,& only had a small ding on hood. Poor customer service, shouldn’t be classed as PREFFERED shop!

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Was good just took a lot longer than what I was first told

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Very pleasant but would have liked to get updates instead of me always being the one to call for status

Likely to Recommend

Repair Quality

Customer Service

Cindy was wonderful!