Caliber - Hillsboro

4.8 (2,221reviews)
96%
960 SW Oak St,  Hillsboro,  OR  97123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,221)

My Experience

My Experience

My Experience

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Repair Quality

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My Experience

Special thanks to Darrell for taking good care of us through both our recent visits. Our car looks great!

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Customer Service

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Yes I will recommend this place

Repair Quality

All very clear and good thanks

Customer Service

Good

Returned Clean

My Experience

JJ handled the whole process flawlessly. It made this process painless. I would gladly take my vehicles there for repairs.

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Repair Quality

My vehicle looks great and so far working well.

Customer Service

I was kept updated by service agent and manager.

My Experience

Thank you for the hard work and prompt communication on my repair!

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Repair Quality

Customer Service

My Experience

JJ was pleasant to work with, gave just the right amount of updates, and the repair work was excellent. I would definitely recommend Caliber Collision

My Experience

Great customer service, attention to detail, and did what was needed to get my vehicle back to pre accident condition , the technician must have been their best there, hands down, front office was great, the tall service advisor I forget his name but he is very knowledgeable at what he does , and the manager JJ was a great help as well, thank you caliber Hillsboro

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Repair Quality

Very satisfied with the results

Customer Service

Very friendly and made me feel welcomed

Returned Clean

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My Experience

My Experience

I’m not satisfied because my vehicle was returned to me as repaired when it was not actually restored to its pre-accident condition. After pickup, I found a hood-related component left in my console, and Ford later documented significant hood misalignment, a vehicle pull/steering alignment issue, headlight/DRL programming problems, and a collision-related motor mount issue causing the truck to run rough. Several of these areas also appear to correspond with work Caliber billed to Allstate as completed. I was also previously told in writing that Caliber would cover my rental until repairs were completed, yet I am still having to fight for rental coverage while the unresolved repair issues are being addressed. My concern is not just inconvenience—it is that the vehicle was released before the repair was truly complete.

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Repair Quality

The Caliber team was very transparent and professional. Their text messages with updates was very helpful. The work done looks great! I am very satisfied with the entire process!

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Returned Clean

My Experience

Great job, thank you

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Repair Quality

Looks great

Customer Service

Work was done very well, vehicle delivered on time as promised.

My Experience

Thank you for the quick turn around time. My car looks great. I hope I never need your services again. But if I do I will call you. Your team is GRRRREAT !!

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