Caliber - Hillsboro

4.8 (2,175reviews)
96%
960 SW Oak St,  Hillsboro,  OR  97123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,175)

Customers say
Overall Customer Satisfaction
Customers at Caliber Collision Hillsboro consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new or even better than before. Timeliness was a standout strength, as many repairs were completed ahead of schedule, exceeding expectations. Staff professionalism, friendliness, and genuine care for customer satisfaction were repeatedly commended. Bonus touches like vehicle detailing upon return added to the positive experience. A small number of customers noted areas for improvement, including occasional quality control issues such as misaligned panels or unresolved warning lights, and a few instances where communication or repair timelines fell short of expectations.
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"... that it actually wasnt new paint. Just polished. Had to keep calling to find information out. After car was reassembled more testing was asked ..." Read more
"... stressed about an already stressful situation. The communication I received every step of the way was exceptional." Read more
"Best communication. I loved the text updates as well as the phone calls."
"yes, via text. Did not answer questions directly when asked. Never answered questions asked at drop off and via ..." Read more
"... collision, Hillsboro were courteous and efficient. I was kept informed regularly of the progress of the repairs for which I was grateful. The work was also completed ..." Read more

My Experience

Likely to Recommend

Repair Quality

Darrell (i believe was his name) he was wonderful to work with. He kept us up to date and our car was even ready early.

Customer Service

Excellent. Darrell was great to work with. I think that was his name. He was the tan gentleman I believe he sat at the first desk.

Returned Clean

My Experience

My Experience

Professional job, kept me informed, ready when they promised.

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Repair Quality

Customer Service

My Experience

Our car looks like new. Our estimator was Darrell who was a pleasure to deal with. The car was done early and our experience was excellent!

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My Experience

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My Experience

You guys rock!!!

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Repair Quality

Customer Service

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Repair Quality

Clear and detailed estimate, good work

Customer Service

Friendly and clear.

Returned Clean

My Experience

From the time I walked in the front door to the time that I picked up my vehicle repaired everything was seamless And Timely the crew did a great job in fixing the damage to my vehicle and checking for any hidden issues making sure that my vehicle would be safe very much appreciated thank you to your team

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Job well done

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My Experience

This was my first time ever having a car repair needed. Caliber Calision explained to everything so I could understand and they communicated with me every couple days on what was happening with my car. My car looks great.

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Repair Quality

Customer Service

They were polite and honest and got the job done quickly

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Repair Quality

Super responsive. Yet, unrealistic time frame presented at time of bringing in 1-1.5 weeks was more accurately a month. Didn’t put us out but def not accurate. Suggest under promise over deliver philosophy.

Customer Service

Returned Clean

My Experience

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