Caliber - Lake Oswego

4.9 (3,549reviews)
98%
120 Foothills Rd,  Lake Oswego,  OR  97034

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (3,549)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlighted the meticulous attention to detail, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. The proactive and frequent updates via text and phone calls were widely appreciated, making the repair process stress-free and transparent. Numerous customers noted their vehicles were completed ahead of schedule, which was a recurring highlight. The friendly, professional, and knowledgeable staff were commended for making a stressful situation manageable. A few customers noted areas for improvement, including more accurate cost estimates, better interior cleaning after repairs, and more consistent communication when timelines changed.
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"Im extremely satisfied with the repair quality. All OEM parts were used, and the car looks absolutely perfect. You would never know it had been in an accident."
"Exceptional quality of work—this team went above and beyond all my expectations. Their attention to detail and dedication truly set ..." Read more
"... have used them a number of times over the years. Never lacking quality they always did premium work on my vehicles." Read more
"Excellent communication. Perfectly done. Convenient. Great service attitude. Definitely endorse. Very pleased with whole experience."
"Body work was impecable and the friendliness and customer focus of your team was amazing."
"Promised and presented early."
"At first they thought 3 weeks but it was only 2!"
"... transparent, and friendly. Excellent service and my truck was done earlier than expected! I hope to never see them again, but knock on wood if I have to, I will be back. ..." Read more
"... initial estimate. Repair time estimates are way off. Estimated for 2weeks end up took 4 weeks.. Cost and repair duration estimation need to be realistic. Dont play games." Read more
"Kevins communication was fantastic. Kept us informed when there was new information. Gave us realistic timelines."
"Kevin M our customer service representative did a great job of keeping us informed every step of the way. The car looks great and we appreciate the lifetime ..." Read more
"... appreciated kind attention to a baffling accident, frequent updates, and meticulous repairs by the promised date! Many thanks!" Read more
"adequate repair; frustrating, inefficient communication"
"... customer from feeling like there was a Bait and Switch. Better up-front communication is advised." Read more

My Experience

Kevin was personable, professional and kind. He kept me informed and completed the job in record time. He is a delight.

My Experience

We had a smooth experience with Caliber from start to finish. Everything was carefully explained and we received a check in every day about our repair process. Kevin was great to work with and really helped the process go well. Totally good experience for us!

Likely to Recommend

Repair Quality

I had a great experience with this body shop. Greg was friendly, professional, and very helpful throughout the entire process. The owner was knowledgeable, took the time to answer my questions, and made sure I understood everything. The quality of the work exceeded my expectations, and I’m very happy with the results. I highly recommend them to anyone looking for honest, reliable, and high-quality service!

Customer Service

Returned Clean

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Repair Quality

Very friendly staff and fast work.

Customer Service

Returned Clean

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Customer Service

My Experience

My Experience

My Experience

Everyone was very friendly and did everything to make things as easy as possible

Likely to Recommend

Will always keep your team in mind

Repair Quality

The people working there did everything in there to take care of my car and always keep me informed 5 Star Service

Customer Service

Great working with everyone very helpful

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Repair Quality

Customer Service

Returned Clean

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I would recommend it in a heartbeat, especially Greg

Repair Quality

Greg was amazing

Customer Service

It was perfffffffect

Returned Clean

My Experience

Couldn’t ask for friendlier, more convenient, or more competent service and work. Thank you.

Likely to Recommend

Would recommend 100%

Repair Quality

I couldn’t speak more highly of the professionalism and level of work provided by Caliber Collision. They made the experience as easy as possible and my car was as good as new when they were complete. Thank you!!!

Customer Service

Excellent professionalism and customer service.

Likely to Recommend

I have recommended and will continue to do so.

Repair Quality

I was impressed at the resourcefulness of the repair team who were able to fix a bent hinge, avoiding the expense and time of ordering a new part. I’ve had three repairs done there, and I trust them to charge a fair price for quality work.

Customer Service

Communicative and friendly in explaining work to be done. Front desk efficient and pleasant.

Returned Clean

My Experience

Greg was really nice and absolutely awesome!

My Experience

I enjoyed working with Kevin. He was great about staying in touch and keeping me updated. It was a good experience, thank you!

My Experience

This was the easiest process ever! I thought I’d rather go in for a colonoscopy, but this was a breeze! Kevin was so communicative, transparent, and friendly. Excellent service and my truck was done earlier than expected! I hope to never see them again, but (knock on wood) if I have to, I will be back. 100% recommend!

My Experience

I can’t say thank you enough. Greg did a wonderful, highly professional job of keeping me updated on the repair of my car. It was completed one day early from the estimate and I can’t even tell she’d been hit.

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Repair Quality

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My Experience

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My Experience

I had a wonderful experience and Greg was so nice and accommodating. I would definitely recommend them to other people. Thank you!

Likely to Recommend

They were amazing. I would definitely recommend them to anybody!

Repair Quality

They did a great job!

Customer Service

They went above and beyond. Greg was great to work with and so friendly, down to earth, and accommodating and the front desk was great too. 100%

Returned Clean