Classic Collision Capitol

4.9 (1,719reviews)

99%

(503) 719-4240

9741 SW Capitol Hwy, Portland, OR 97219

99%

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9741 SW Capitol Hwy
Portland, OR 97219

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Instant Estimate

Schedule an estimate appointment

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About Classic Collision Capitol

See Photos

9741 SW Capitol Hwy
Portland, OR 97219

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 10 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,719)

Sort By:
Newest
Rating

1,479 Customers Rated

5 Stars

74.8% Complete

(1285)
4 Stars

8.4% Complete

(144)
3 Stars

1.2% Complete

(20)
2 Stars

0.9% Complete

(15)
1 Star

0.2% Complete

(3)
< 1 Star

0.7% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise Classic Collision for exceptional service quality, with particular appreciation for excellent communication through regular text and phone updates throughout the repair process. The shop consistently delivers repairs ahead of schedule, often completing work days or even weeks early. Customers frequently highlight the professional, friendly, and knowledgeable staff who go above and beyond expectations. The quality of repairs is consistently described as making vehicles look like new or better than before the accident. Many customers appreciate the unexpected bonus of having their vehicles thoroughly cleaned inside and out upon pickup. The seamless coordination with rental car companies and insurance providers adds to the positive experience. Customers regularly express their intention to return and recommend the shop to others, with many noting this was their best auto body repair experience.

Select to learn more

Service Quality
Timeliness
Communication

"My eight year old Lincoln looks like it just rolled off the showroom floor. Appreciated getting updates ..." Read more

"... with repairs to my 24 year old, very much loved car. Classic Collision went above and beyond in repairing even small imperfections, which has made me very ..." Read more

"My car was nearly totaled, but they managed to make it look even better than it did before it was wrecked! Additionally, they gave me ..." Read more

"... Their courtesy and professionalism were exemplary, the repairs were made to perfection, and much faster than anticipated. The.number of high end vehicles ..." Read more

"Very impressed. Quick and professional. Great attention to detail. We have a kids mini van thats ..." Read more

"A day early!"

"... and in great shape literally when I got it back. Was also ready earlier than the first estimate!" Read more

"It was ready a day before promised"

"They made the whole process quick and very smooth. In fact, they finished 2 days early. I got a text almost every day, keeping me informed ..." Read more

"A week early!!"

"... drove off the showroom floor. Beautiful repair job. It was nice to receive updates on the progress of my repair." Read more

"Loved getting the regular updates by text message."

"Beautiful work on the car and so encouraging that you regularly stay in touch with updates all the way ..." Read more

"Best communication I have experienced with a repair shop."

"Gold star customer service! I was kept informed at every stage of repair."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My eight year old Lincoln looks like it just rolled off the showroom floor. Appreciated getting updates ..." Read more

"... with repairs to my 24 year old, very much loved car. Classic Collision went above and beyond in repairing even small imperfections, which has made me very ..." Read more

"My car was nearly totaled, but they managed to make it look even better than it did before it was wrecked! Additionally, they gave me ..." Read more

"... Their courtesy and professionalism were exemplary, the repairs were made to perfection, and much faster than anticipated. The.number of high end vehicles ..." Read more

"Very impressed. Quick and professional. Great attention to detail. We have a kids mini van thats ..." Read more

"A day early!"

"... and in great shape literally when I got it back. Was also ready earlier than the first estimate!" Read more

"It was ready a day before promised"

"They made the whole process quick and very smooth. In fact, they finished 2 days early. I got a text almost every day, keeping me informed ..." Read more

"A week early!!"

"... drove off the showroom floor. Beautiful repair job. It was nice to receive updates on the progress of my repair." Read more

"Loved getting the regular updates by text message."

"Beautiful work on the car and so encouraging that you regularly stay in touch with updates all the way ..." Read more

"Best communication I have experienced with a repair shop."

"Gold star customer service! I was kept informed at every stage of repair."

Tiffany (Toyota owner) reviewed 8/5/26

Updates were nice

Sarah (Subaru owner) reviewed 8/3/26

Kate (Hyundai owner) reviewed 8/3/26

Janice (Toyota owner) reviewed 8/3/26

My car repair was made quickly and expertly. Thank you for the great service.

Eva (Toyota owner) reviewed 7/31/26

Great customer service and communication! One suggestion would be that when the car is washed also check the interior for cleanliness. We will recommend Classic Collision to our friends & family.

Maria (Subaru owner) reviewed 7/31/26

Zac and the receptionist were great in terms of customer service; my car’s repair was excellent

Dobrin (Land Rover owner) reviewed 7/31/26

Great job, and customer service too!!!

Great!

Ana (Honda owner) reviewed 7/30/26

Excellent—they were fast and solved my problem.

Aeshalani (Honda owner) reviewed 7/30/26

Richard (Toyota owner) reviewed 7/29/26

Amy (Lexus owner) reviewed 7/29/26

Everyone I encountered was warm , welcoming and professional . My car bumper looks brand bew

Staff was very warm and welcoming. I enjoyed the snacks and cozy sitting space

Staff was very professional and gave me clear updates and deadlines

Jane (Honda owner) reviewed 7/27/26

My experience with Chris at the shop was nothing but excellent from start to finish! The staff was friendly, professional, and kept me updated throughout the repair process with clear communication and accurate time estimates. The work was completed on time, and everything went smoothly. I truly appreciated their honesty, professionalism, and attention to customer service.

Laura (Jeep owner) reviewed 7/27/26

Olivier (Toyota owner) reviewed 7/27/26

it depends if covered by insurance or not. I felt plastic bumper change at 2000$ a bit steep

repairs done quickly, just a small hiccup because one repair was missed even though I mentioned it. I like how fast work is done.

Heidi (Honda owner) reviewed 7/24/26

After being totally frustrated by progressive your team took it all off my hands. (thank god!) Everyone was really nice and the communication was excellent. Your close relationship with Enterprise was also super convenient. It was all so easy!

Kelly (Honda owner) reviewed 7/23/26

My car came back repaired and clean. The staff was friendly and professional.

Cindy (Mazda owner) reviewed 7/23/26

It was great having the updates on the repair progress. Thank you for taking care of my Mazda!

I was kept inform of the progress of my repairs very diligently.

Everyone was very professional answering my questions.

Judith (Subaru owner) reviewed 7/23/26

Great customer service! Made it super easy with insurance company.

Excellent customer service and staying in touch throughout the process.

Byron (Chevrolet owner) reviewed 7/21/26

Very professional and prompt

Kathy (Mercedes-Benz owner) reviewed 7/21/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Classic Collision Capitol

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Capitol

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,719)

1,479 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -