Classic Collision Powell Blvd

4.9 (1,314reviews)
98%
5103 SE Powell Blvd,  Portland,  OR  97206

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,314)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as leaving vehicles looking brand new or better than expected. The team received high marks for proactive and transparent communication, including regular text and phone updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers noting their vehicles were completed days or even weeks ahead of schedule. Complimentary interior and exterior cleaning was a recurring pleasant surprise that delighted many customers. A few customers noted areas for improvement directly from their feedback, including occasional inaccurate automated text updates, inconsistent completion timelines communicated at drop-off versus initial estimates, and isolated instances of minor details missed during repairs such as residual tape residue or loose components.
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"The attention to detail was much appreciated! The inside of my car was cleaned and spotless, very unexpected ..." Read more
"... rental, keeping me apprised of progress, and, finally, doing an excellent job on the repair itself. Throughout the process everyone was so pleasant and professional. ..." Read more
"My car is full restored and looks like it just drove off the lot! Awesome job!!"
"Over delivered on the time frame and did an excellent job with the repair! Thank you!"
"... feel totally satisfied and also SO grateful that CC fixed my front bumper without me even asking. It was such a pleasant surprise and one that I really ..." Read more
"Completed a week early, fantastic service"
"More than a week ahead of schedule"
"I expected 14-16 days and the car was ready in under 5 days, which is remarkable."
"Everything went well. Done much quicker than expected. I will use them again if neened."
"I got my car back in 24 hours! It was super impressive. They even cleaned it up."
"You guys kept me in the loop of what's going on with my car the whole time it was in there. You made me ..." Read more
"They sent me a lot of notifications and I knew exactly what was happening when my car was getting worked ..." Read more
"Great updates along the entire process. Work is always high quality. Customer service is top notch."
"This should also be sort of. I was getting autotexts with incorrect information that made everything confusing."
"Texting was done at every step of the way."

My Experience

They had clear communication and did a beautiful job on my car.

Likely to Recommend

Repair Quality

quality of repairs was back to new

Customer Service

this business provided a helpful and informative customer service which makes it easier for customers

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Returned Clean

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Returned Clean

My Experience

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My Experience

My truck got fixed, washed / cleaned up and they buffed out scratches in the clear coat. The truck looks great!! 👍 Excellent job.

Likely to Recommend

Repair Quality

The window still “ whistles “ at freeway speeds so I need to bring my Tacoma back in to fix this original problem. Window Weather stripping will help this issue. I’ve talked to the shop at 50th and Powell to make arrangements to take care of this. They buffed out clear coat scratches etc. the truck looks great! But we’ve got to fix the weather stripping. Stay tuned. JWE

Customer Service

Everybody is really nice. 👍 We will fix the weather stripping “ whistles”

Returned Clean

My Experience

Everyone was super nice and professional. Shannon was patient with all my questions/concerns and made sure I was updated from drop off till pick up. I was informed and appreciate the thorough assessment. I’m grateful that it ended up being an easy fix and not a major issue. If I ever need a repair again, I will definitely only go to Classic Collision in SE Powell. I won’t hesitate to recommend the shop either. Excellent and 10 stars ⭐️ across the board. Thank you for the honest and great work!

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Returned Clean

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My Experience

Thanks for keepin' it real 💯 👌 🙏

My Experience

I would rate my experience at Classic Collision a 10 out of 10. Top notch service and communication from start to finish. My car looks great, thank you!

My Experience

Great communication and excellent work

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Returned Clean

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My Experience

Sure amazing repair/work done on my car and what friendly and nice staff that works there!!

Likely to Recommend

What a great group of people working at Classic Collision!!

Repair Quality

Excellent repair work on my car!! Looking pls brand new

Customer Service

Everyone was super friendly & nice and I was always kept in communication regarding updates on the repairs.

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Returned Clean

My Experience

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Customer Service

The only thing I suggest is that they have a write awning with their name on it over the entry door. And trim back the street tree. It’s very hard for a new customer like me to spot the building. I had to circle the block twice!

Returned Clean

My Experience

Communication was fantastic, and they did a great job with the repair.

Likely to Recommend

Repair Quality

Can't even tell we were hit

Customer Service

Super willing to work with us and communication was fantastic

Returned Clean

Likely to Recommend

10 you guys did great.

Repair Quality

The repair was okay. There was one thing that didn't get fixed and it was the plastic part that holds the license plate to the front bumper. The corner was cracked from the accident and I was just really shocked that the bumper was repaired but that piece wasn't? I guess it wasn't included in the repair? I don't know just seems really odd that you guys would repair the entire bumper and not the license plate holder. But its fine. my car works. the vehicle looks fine. Other than the plastic license plate holder that is still chipped from the accident.

Customer Service

Great customer service they were super friendly and answered any questions I had at the time.

Returned Clean