Classic Collision Powell Blvd

4.9 (1,367reviews)
98%
5103 SE Powell Blvd,  Portland,  OR  97206

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,367)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and excellent communication. Many highlighted that vehicles were completed ahead of schedule, often days or even weeks early, which was a recurring and appreciated surprise. The quality of repair work was frequently described as making cars look brand new, with numerous customers expressing delight at the thorough interior and exterior cleaning provided as a complimentary touch. Communication via text updates throughout the repair process was widely celebrated, with customers feeling informed and reassured at every stage. A few customers noted areas for improvement directly from their experiences, including occasional conflicting information on timelines, minor attention-to-detail issues such as tape residue or incomplete repairs, and in isolated cases, concerns about transparency during the repair process. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to return and recommend the shop.
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"... the transparency and the excellent communication. Their work is amazing and very detailed oriented. I would recommend this business to anyone. You guys ..." Read more
"The attention to detail was much appreciated! The inside of my car was cleaned and spotless, very unexpected & my rear camera was recalibrated it was unusable before! The body work was done excellently ..." Read more
"... rental, keeping me apprised of progress, and, finally, doing an excellent job on the repair itself. Throughout the process everyone was so pleasant and ..." Read more
"Always reliable, great communication, excellent work"
"I feel totally satisfied and also SO grateful that CC fixed my front bumper without me even asking. It was such a pleasant surprise and one that I really ..." Read more
"I expected 14-16 days and the car was ready in under 5 days, which is remarkable."
"Completed a week early, fantastic service"
"Was ready two weeks early!"
"Thank you for getting it done ahead of schedule! It made a stressful move so much easier."
"Everything went well. Done much quicker than expected. I will use them again if neened."
"You guys kept me in the loop of what's going on with my car the whole time it was in there. You made me trust you guys. My car looks brand new. ..." Read more
"Wonderful humans. So clear in their communication and it felt like everyone was well informed. Like I could ask anyone a question and they either ..." Read more
"Again- communication was the game changer here. I was never anxious about when Id get it back as I was updated on all progress."
"... navigate the entire process. There were no surprises and kept me jnformed every step of the way." Read more
"Great updates along the entire process. Work is always high quality. Customer service is top notch."

My Experience

Great communication , my car looks back to normal and I would highly recommend Classic Collision to others

My Experience

Good communication and efficient repair. Thank you. But....my last name is Myers. Keep up the good work.

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Returned Clean

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My Experience

Awesome job and great communication. There was a delay in completion date, but they did hint it was possible and explained the reason, plus kept great communication on the updated completion date.

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Great service and repair quality, but while understandable, I was not expecting this many delays

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Returned Clean

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My Experience

Willingness to take my calls and explain to me, many times, the work that was done on my car

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Repair Quality

The best

Customer Service

The best

My Experience

Great work and great communication from the whole team! Thank you!

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Returned Clean

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It was all good

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Returned Clean

My Experience

Having a problem with front bumper. Something is hanging.

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Repair Quality

Not surebut something wrong with front bumper.

Customer Service

My Experience

You guys did an amazing job my bumper looks beautiful

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Repair Quality

All of the office staff and everyone else is amazing I had an amazing and wonderful experience for such a terrible time this place made me feel like a million bucks

Customer Service

Awesome amazing and wonderful 10 out of 10 is not high enough

Returned Clean

My Experience

They had good communication. Nice staff.

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Great communication and helpful friendly staff

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My Experience

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I just wish that my passenger side rear view mirror situation would have been noticed , when the collision damage was repair. But thank you so much. Susan

Returned Clean

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My Experience

Very friendly and communicative customer service

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I’ve already told my dad and friends if they need a repair who to go to :)

Repair Quality

VERY GOOD!! Very prompt and lovely to interact with. I feel they went above and beyond for me there were so many spider webs and they cleaned all of them up. You have a lifelong customer. Thank you!

Customer Service

Wonderful humans. So clear in their communication and it felt like everyone was well informed. Like I could ask anyone a question and they either knew the answer or knew who could answer it.

Returned Clean