Classic Collision Foster

4.8 (2,259reviews)
97%
7510 SE Foster Rd,  Portland,  OR  97206

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,259)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new or even better than before. Timeliness is a recurring highlight, as numerous customers noted their vehicles were completed ahead of schedule. Many customers also appreciated the added touch of having their vehicles cleaned inside and out upon return. A small number of customers noted areas for improvement, including occasional delays in communication near the end of the repair process, misaligned bumpers or unaddressed damage, and inconsistencies with automated text messages causing confusion. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
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"... a rental car was expedited and smoothly handled. The repairs were well done and I had daily updates with repair progress. My car looks great and was ..." Read more
"... unexpected, but greatly appreciated!! As a customer, I am absolutely 100% satisfied and will return for future service and will highly recommend!! Fantastic ..." Read more
"... was totally impressed on the quality of work. The body lines and gaps look perfect, paint flawless, interior panels and tight everything functions as ..." Read more
"Great communication, fast high quality work, the best blend job I have ever seen on a 30 year old car. The car was JDM, parts don't ..." Read more
"They over estimated the timeline for the repair and delivered earlier than expected. I got constant updates about the status and really didn't feel like I had ..." Read more
"... shops where it takes over a month to fix something they got it done within 18 days! I also love the text updates about my cars progress. ..." Read more
"... reach out a few times about pickup as the stated completion time was pushed back but received no phone call to notify me" Read more
"I never once had to wonder how things were going as I was even told when to expect communication updates ..." Read more
"... updates, never did until I used Classic Collision. Friendly, professional, honest and efficient. Definitely will refer you. Thank You!" Read more
"Amazing. Service from start to finish! The communication was on another level!!! I hope I never have to use the service again. But ..." Read more
"... Classic Collision customer service has been excellent. Good communication, accessibility, helpful to me who had never had this type of repair, able to speak ..." Read more

Likely to Recommend

Repair Quality

Looks great

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

You all were great in keeping me updated on the everyday status of my car. I really appreciate that

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great in terms of quality and speed of service. However, it's an electric vehicle and all the settings have been reset. It's a relatively small complaint but, being in our 70's and still intimidated by all the electronics, it is a stressful prospect and will take us some additional hours to discover all the changes and reset them. Perhaps you should avoid this in the future or, if unavoidable, note where things were originally set and attempt to duplicate those settings when you've finished.

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Repair Quality

Customer Service

Outstanding work, speed, and communication!

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Repair Quality

Great communication!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Joy was a pleasure to work with.

Customer Service

Returned Clean

My Experience

You guys did great, thank you!

Likely to Recommend

Repair Quality

The repair looks great.

Customer Service

Communication could have been better and more clear about issues with parts.

Returned Clean

My Experience

Joy was absolutely amazing to work with. Her communication was consistent and clear, always making sure I was informed about any detail. Also her attentiveness in making sure I was a satisfied customer. Her and the woman at the front desk made me a forever customer if I ever need something in the future.

Likely to Recommend

Repair Quality

Amazing service. Very attentive and made sure to keep constant communication on any updates with my vehicle. Got my vehicle back with a dead battery that was the only downside of it being on your lot.

Customer Service

Amazing employees, Joy is wonderful.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Excellent work and excellent customer service

Customer Service

Excellent overall service

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Repair Quality

Customer Service

Quick turnaround and friendly folks!

My Experience

Good communication

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Repair Quality

Great service end to end

Customer Service

Great service end to end

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

They did a great job, and were so easy to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean